I would be really careful as to how you fill out paperwork with this organization!! Read!!…read moreWhen my husband was referred to this organization and I completed paperwork, although it was the VA that called.... they told me to check the box for Medicare. Low and behold, now I am being charged and have to pay back for this service when VA had been carrying for him with his lung cancer. I did what they told me, not ever going thru this before. Now they (medicare) wants me to pay entire bill!!

It's been a year and a half since my dad passed away. I would strongly recommend this company in…read moreparticular and hospice in general. The timely Information they provided me and my family was priceless. If it were not for their knowledge, availability and empathy, we might not have been there when my father left this world. They followed up every month for an entire year with encouraging letters and pamphlets. If you require ongoing help with your grief they are available. I feel, with their help, my family and I were truly able to honor my father his last few weeks on earth.

my mother was on hospice care for over a year. The Season's staff are the best in the business. I…read morehighly recommend them to anyone going into hospice. They were wonderful with my mother. Nick and Julie are angels. All of the staff that worked with mom were absolutely the best. it's wonderful how the staff would come in and play games with mom, dance with her, do her nails, sing karaoke and lots of other activities! They give serious quality of care and I again, highly recommend them. God bless them all!

***Update*** my dad passed the following day. It was very peaceful and with mmj tincture for…read morecomfort...As he wished. And there were NO narcotics in his system. Wow so quick to dope up their patients. Terrible company. They take forever to call you back. They are sweet as pie when you finally nail someone down. I guess they aren't used to people giving a crap about their dying family member. The two bath aids are great and the chaplain is a wonderful man. The rest are just so quick to pound down the morphine. My dad is laying here NOT in pain and he doesn't have anxiety. Yet they are pushing morophine. It makes zero sense. I ordered them, (yes ordered because I feel THAT strongly about it) to NOT give him morophine. Looks like my opinion doesn't even matter. These people do what they want and it is NOT in the patients best interest. 0/10 would never recommend this company. Boasting about 140+ patients. Shame on you!

I just want to point out to you, that your social worker Julie is an absolute angel. Her caring a…read moreconcern for my loved one was not forced, it was not fake, it was absolutely genuine and obviously so. It took me a couple of visits to decide on the nurse Jessica and how I felt but by the end of the second visit she too had my respect. It's for the rest of our experience I have mixed emotions but it's not due to any fault of theirs. Having been a healthcare worker myself it makes you more attentive to detail and more critical probably. But I did want to say that Julie is probably the best social worker I have ever worked with. You have a absolute gem in her. They saw us through until there was a solution and I think them.

Phoenix recently provided both hospice and private care for a loved one during the last few weeks…read moreof their life. We were very pleased all-around at their responsiveness and flexibility during this challenging period, as we faced fast-changing circumstances. The caregivers Phoenix sent varied in experience, but they all did their best and were kind and caring.

Had surgery at Cox, everything was fast paced. I am a person whom the surgery was done on wrong…read moreside. I would advise before you have surgery at this hospital take a magic marker & draw a picture on your body part stating which side & what is to be done. Draw an arrow to the spot. On the other side make a big NO! It's a big hospital I'm a little person - Springfield hospitals own all the lawyers - so I'm fucked for life.

From the owner: CoxHealth at Home. One place. One Team. One Solution…read more We put home care, hospice, palliative care, home infusion, nutrition therapy, home medical equipment and more, all under one roof. With one call, you'll have access to the largest and most comprehensive array of home health services and programs in the region

Staff was rude. An aid told me they have a huge turnover with nurses because they are rude to them.read more

I am very pleased to announce that after the horrendous experience we had had with Pheonix, Oxford…read morehas been a dream! Pam, the admitting nurse was wonderful! She had gone through the same procedure that my grandmother just went through, so in many ways she was more informative than the doctors in her ability to explain everything in simplified layman english. She was super friendly, had an uplifting sense of humor, and was very gentle. My grandma loved her! She got my grandma all set up to receive fresh medical supplies and monitoring equipment sent right to her door, and scheduled a nurse to come over and check in on her twice a week. I will keep this post updated as we go, but Oxford seems like they really have their act together, and I don't foresee that there will be any problems with their services.

Oxford has, for a very long time, been a "bad word" in home healthcare in this area. I have known…read morepeople that have worked for them and they treat their employees just as poorly as their clients. I have yet to meet one person from this company that had "bedside manors". Most are brash and not very friendly. Once you sign up for ANY of their services, many OTHER services are tacked on that you will probably not need and are most defiantly NOT ordered by your doctor or anyone but them in fact. Trying to cancel service with Oxford is like trying to cancel a magazine subscription. You can call them over and over again, but the staff assigned to your case will continue to call and leave messages that they will "be three today" with a FIVE HOUR window of when or more. Remember, this is AFTER you've canceled. There are MULTIPLE numbers that will call you, most of which are private cell phones of the staff going to the homes. Calls back are often ignored or go straight to voicemail. Calling the main office gets annoying as well, because you are tossed from extension to extension of countless individuals NOT AT WORK RIGHT THEN! You have NO idea how many "breaks" and "days off" the management get in this place, it's insane. Oxford's main goal is to put as many charges on you or your insurance as possible and BUG YOU constantly even after you've canceled. Even the "assessment" is garbage. It's just more of the same recording of pills and telling you things you already know: "You seem to be up and awake today." Are you asking or have you become captain obvious? Do NOT use Oxford! It's like working with politicians. You NEVER get a straight answer and you will have to work your tail of to cancel the service. Oh, and anything that happens to NOT be approved by insurance that you didn't need anyway.. ya YOU will get charged for that.. not your insurance. STAY AWAY FROM OXFORD!

The left hand doesnt know what the right hand is doing and when you call to inquire you get met…read morewith rudeness as if you are wrong for trying to follow up. Especially when you speak with Heather Pitmann. She may be a "Program Supervisor" but has absolutely no communication skills.

Absolutely the worst company ever!!! I would give 100 negative stars if I could. my grandmother WAS…read moreon Hospice for Congestive Heart Failure, causes swelling her feet swelled to the point of leaking fluid, they was contacted NUMEROUS times and never showed!! Division of aging showed up and called an ambulance for NEGLECT from Haven. they were suppose to come weekly never showed for over a month, she wasn't getting her meds on time going days in between new prescriptions, on her bad days they was called no one came, no one cared! if you love your family member DO NOT USE Haven!!!