Tracey and her staff are knowledgable, friendly, professional, and always take the time to make…read moresure your insurance needs are met at the best price possible. I've been a customer for six years and have never regretted moving my insurance away from USAA.

I've been working with Hays Insurance for more than 10 years. Jayme is the person I work with; she…read morehas helped me with my home insurance and vehicle insurance. She has seen me thru hail and auto claims. She was supportive thru all and gave me all the guidance I needed to make the process go smoothly. Jayme has been easily accessible and hasn't gotten frustrated with my numerous contacts about insurance questions. I highly recommend the Hays Insurance Group. You will get fantastic customer service!

Nikole was so friendly and helpful when I called in with a last minute change to my form of payment.read more

Rosie and her team are always helpful and responsive anytime I reach out with a question or need…read morehelp. They are also always willing to review your policy with you to see if there are any missed opportunities to reduce your payments.

When I first started out with this insurance agency everything was great. The staff were helpful &…read morehad what seemed to be your best interest at hand. Six years ago id rate them at a 4.5 star rating. I've been with this agency for almost 10 years. That alone speaks volumes. Recently things have gone so down hill with Rosado its not even funny. If they have a negative star id rate it at a negative. I warn you now if you're thinking of going here to go to a professional company who has their ducks in a row! It'll save you a nightmare!!!! I had filed a claim with my insurance company who's adjuster tells me that i am only covered by liability insurance. This was clearly incorrect being that all of my paper work that i had signed in February stated it was for full coverage. I wouldn't have been able to drive off the lot without full coverage. I sent her pictures of everything I had signed as proof. Agreed pricing & all for full coverage on two vehicles. Long story short Regina with Rosado in San Marcos had failed to upload the documents that we've signed. Not only did this prolong my claim but, Regina then calls me after i spoke to the adjuster telling me that "you're lucky I save all of my records." She then deflects and tells me that someone else forgot to upload my documents & tells me if i didn't pay $316.00 on that date that the insurance company would not retro my claim or honor the full coverage! Meaning instead of paying my deductible id be paying out of pocket for everything! I asked if i could make payments on it since it wasn't my fault the answer was no! I was basically extorted for Rosados error & lack of due diligence. I over drafted my bank account a couple of hundred dollars just to pay for their error!!! It doesn't end there I've called Rosado, left multiple messages with Judy (absolute sweetheart) for regina to call me back. It was apparent that Regina was avoiding me & did not respond until i sent an email. .She told me she'd contact me with more rates before the 30th of August & haven't heard a peep! Regina's tarnished integrity & blaming tactics are inexcusable & is the reason a good company goes down the drain quick. As of tomorrow i am no longer insured through Rosado. Its extremely hurtful how they allow their staff to treat me even after years & years of business!

Rosado Insurance Agency in San Marcos, TX is the place to go for all of your personal and business…read moreinsurance, performance and title bonds, and notary services. Ask for Stacey Michelle when you get there and she will take excellent care of you! I was extremely impressed by the level of professionalism and expertise by Stacey and this company. Thanks for working with me and making my experience as smooth as possible!

I have been with The Insurance Team for about 6 years and have been quite satisfied. Cristal has…read morebeen my agent since day 1 and I couldn't be happier! She answers all my questions/concerns with professionalism. It's great to speak with someone local and to know even after all these years she is still loyal to the company/customers and obviously loves her job. I would highly recommend this company to anyone. Their quotes are the best!

I love all the people/agents I've worked with here! They've had my business for over 15+ years!!…read moreFrom Angie to Carrie to now Rufus I have been blessed to have such great people looking out for me and assisting me quickly with any claims!! They are extremely friendly and get things taken care of fast!

Rebecca Pulliman has been our agent for several years and she's super responsive and helpful. Great…read moreagency, and great customer service.

Loved the one on one support and informative info I got from Rebecca! All these ladies are so…read moreawesome

Excellent service, I couldn't be more pleased - Meadows has a customer for life. A recent…read moreaccident left us stranded on the side of the road with no vehicle, although very late on a Friday, the office mgr started the claim and walked us through the process of what to do next. The Progressive agent called the next day first thing and my claim is well on its way being resolved. Previous interactions with other agency's had left me very shaded on insurance companies and agents but Meadows gets five gold stars for customer service and assistance. I highly recommend them.

The staff is very helpful and friendly. A few years ago my auto ins. with another agency…read moreskyrocketed when we reached 65. So I called Nicolie at Meadows Ins. and she was able to save me approx. $700 per year and was honest in telling me that they couldn't beat our present Homeowners policy. I now live in another part of the state but Meadows Ins. is still the Agency for me.

I just switched to San Marcos Insurance Agency for all my car and business insurance. I had…read moreProgressive and could never get hold of my agent or get simple questions answered for commercial insurance on my truck... Finally I called Michael and got all my questions answered and quoted in one day! It feels great having a local representative and knowing that they have my back! I highly recommend this company. Make one call to get a quote and you will see what I mean.