So the problem I had was that I traveled a distance to get to the bank that closed at 3:00... I…read morearrived at 2:30 lights were out and bank was closed. Signs on the door said 3:00 as well as the staff inside the market that told me 3:00 but at 2:30pm It was ghost town. I will never go to this location ever again and I plan to call corporate.

god this place sucks. been waiting here 30 minutes and i don't think they even told any of the…read morecustomer service reps i am waiting. Would've called on the phone but that always takes 3 hours minimum of waiting. All for a problem they caused

Great staff. I appreciated their help opening my accounts. I had a few issues at my last bank and…read moreeveryone was so welcoming and helpful

I recently moved back to the area and have found the staff at this branch to be exceptionally…read morehelpful - and pleasant about it! A special shout out to Anthony who is the best and to Danielle, who kindly helped me on a day I dropped in and Anthony wasn't there.

I have been a Wells Fargo customer for nearly ten years. I've been working closely with the manager…read moreof this branch, Sara, for the entire time I've been with the bank and she's been nothing short of fantastic. Any problems I've ever had have been handled professionally and promptly. Despite recent issues within the organization, Sara has maintained her great attitude and professionalism. She has never made me feel as though I'm troubling her and has never been anything but helpful. She is the kind of employee who will stay in the branch for two hours past closing to ensure your needs are met. I highly recommend visiting Sara and her highly skilled, professional team!

I became a customer at Trumark when they offered me an outstanding mortgage rate a few years ago…read more Visiting their branch at the Gateway Center, Wayne, is always a very pleasant part of my day because they treat everyone with the greatest of expertise, courtesy and friendliness. I have had the same helpful experience also whenever I have called their head office. They truly understand customer service. Thank you!

I went to the bank yesterday at the end of the day to make a car payment. I did not have a mask on…read moreand did not know that one was required. I was greeted by a surly bank teller you said to me "you need to put your mask on." I did not hear him, so I asked him to repeat himself. Very rudely and loudly he said "YOU NEED TO PUT YOUR MASK ON." I told him he was being rude and reminded him about the magic word we all learn in kindergarten "Please." I said to him how about "Please put a mask on." He repeated, in an angry tone, "please put your mask on." I placed my mask on and went to the teller next to him For the record, I noticed two other employees in the small office in the back working without masks on. Rules for thee, not for me? I had considered setting up my banking at TruMark out of convenience, but no longer. Once my car is paid off, I'm done with them. Customer service is so important to me and quite frankly this interaction left me puzzled and speechless.

Last month I opened new business and personal checking accounts at Victory Bank in Limerick, PA…read morebecause I was dissatisfied with the recent changes made by my credit union. I've just finished my first statement cycle with Victory, and so far I'm really satisfied. Victory Bank offers both business and personal accounts, and depending on how your business is structured, they may be able to put both accounts on the same platform. I'm an S corp with no other employees, so both my accounts are on the same platform, and I can see them at the same time. I can transfer funds electronically from business to personal; there's a single logon for both accounts; the account transaction history list goes back to the date the account was opened (making it easy to do a Ctrl F to search for transactions); and there are no minimum balances to open either account. Something to know is that they do not have ATMs at this bank, but they do provide a $20 a month rebate for ATM fees. I'm not closing my credit union personal checking account because I have a regular direct deposit there. So I plan to electronically transfer most of the deposit from the credit union to Victory and leave enough money at the credit union for me to withdraw cash when I need it (they're more convenient for me to get to). It's called a bank-to-bank transfer, it's easy to do, and Victory Bank staff helped me set it up. The manager (and all the staff) at Victory Bank have been very helpful. So I recommend looking into their bank and see if it meets your needs, whether it's business or personal.

I opened an account at Victory Bank the day they had their grand opening; they were offering a…read morebetter interest rate than the bank I had been using, and they were right up the road. I moved away from the area, but still keep an account there since I've never been more satisfied with a bank. The people there are friendly, knowledgeable and willing to take all the time needed to help with transactions and questions.

I received a letter from State Farm about their auto and renters insurance and I got both through…read morethem. For exact same coverage I had this will save us $37 a month. it was well worth the phone call I spoke to Domenic an agent for Kelly Paster Agency and he was great. He handled everything with professionalism and knew what he was talking about. I strongly recommend you call and I'm sure you'll be happy you did

if there's a policy change it's up to the costumer to ensure dates, cancellations, etc are…read moreconfirmed because they could still be charged even a month after the policy change. Heed my warning customers that this specific location will sell you different types of insurance but will not volunteer answers, and if you need to make a change to your policy make sure you have a whole month to confirm the change or you'll get charged. Also follow up with calls costumers because I did and they still screwed me over! Thank you.