Our home had a musty, damp odor coming from the crawl space. Certainly a factor in causing…read moreallergic symptoms for us. We asked for an evaluation by Basement Systems Vancouver and we were promptly given a written estimate by Gerald. Basement systems Vancouver installed a cleanspace crawl space encapsulation, rigid R10 insulation in the rim joint around the perimeter of the home and air sealed all gaps and seams. A Dehumidifier was installed. The work was done as scheduled, on time, and as described with a high level of professionalism. The team was excellent and we are very pleased with the result. Based on our excellent experience, we will be using this company again in the near future for another home that has a similar crawl space issue.

I had a swamp pump installed 9 years ago by Basement Systems and it worked fine with the exception…read moreof a bit of a leak. Recently I called their office and ask to buried the pump deeper to fix the leak. They came and did the job for no charge. Good business that stands behind their work. I strongly recommend this company

We asked Ashkan to stop water ingress that was coming in through our concrete basement wall. We…read morewere very pleased that he did it from inside the house. We have been happy with the job. It was professionally done and our water problem has been solved. He offered his service at or below the the price of other concrete repair firms. R.&M Cole Fraser Valley

Ashkan provided the best pricing out of all the quotes I received in Vancouver. I had a serious…read morebasement leak after the recent heavy rains, and he took care of it quickly and professionally. Highly recommend his services!

(March 6, 2026): This matter was heard before the Supreme…read moreCourt of British Columbia on February 23, 2026. The court awarded me damages of $3,773.40 and expenses of $752.83. The civil claim filed against me for defamation in relation to the same review I'm sharing below was dismissed. Regrettable Experience with Kwest Painting My experience with Kwest Painting in Mission, led by Earl and Kiisha, raised several concerns. I am sharing my observations in the hope that it helps others who may consider hiring them. 1. Inadequate Use of Drop Cloths: Drop cloths were not used until I insisted on the final day, leading to paint chips being scraped directly onto my recently replaced roof and then swept to the ground. Despite efforts, many chips remained. They said, "they did the best they could to remove them." In my opinion, drop cloths should have been used from the start. 2. Payment Expected Before Job Completion: On August 29th, I paid $4,200 of the $4,700 owed, holding back $500 (about 10%) because some work remained unfinished, including painting the white trim around the front door and cleaning paint chips off the roof. Despite this, they expected the full amount before the job was fully completed, with the claim that "the contract is fulfilled." This was especially concerning given that the job was clearly not completed. 3. Concealed Workmanship Issues: The following day when dry, I looked over the three large lattice panels that had been painted for the garage. The quality of workmanship was subpar, due to a failed sprayer; paint was rolled on, resulting in significant drips and pooling. The panels were placed facing the garage to conceal these issues. I later also discovered completely unpainted areas, leading me to believe they did not plan to return if paid in full. Additional Note: The lattice panels were taken to the contractor's home for scraping and preparation before being returned clean and ready for spray painting. On the day the contractor requested full payment, he mentioned that someone else had previously painted the panels and left drips. However, I personally saw the prepped panels and can confirm that no one else painted them. The video clearly shows the scraping off of fresh paint, indicating that the drips occurred during the recent job. 4. Concerns About Contract and Preparation: The contract has no specific reference to cleanup, which I was later told was a "courtesy." Additionally, there was no cleaning prep work for the painting, such as power washing, which other quotes included. From what I understand, cleaning is a key part of painting prep, so I'm not sure why it was skipped. 5. Payment Demands and Legal Threats: After reaching out to address the lattice panel issues, I received a text message demanding the remaining $500 plus 18% interest, with threats to place a lien on my home and pursue small claims court. Further he adds they sue for lost work time when they attend court. 6. Opportunity to Fix the Issues: In an effort to resolve the situation amicably, by email I offered Kwest Painting the opportunity to return and complete the work. This included finishing the trim around the front door, now also addressing the issues with the lattice panels, and properly cleaning up paint chips that had been blown around the worksite. Additionally, I mentioned that the cost to have the paint chips professionally removed from the roof would be deducted from the final payment. Unfortunately, the response I received was aggressive, with a refusal to address the issues and a continued demand for the remaining balance within 24 hours. 7. The Five Year Warranty The contract includes a five-year warranty on workmanship, but based on my experience, I have concerns about how it would be honored. 8. Why I Ultimately Paid: Despite the unresolved issues and subpar work, I decided to pay the remaining $500 to bring an end to the matter and move on from the experience. While this wasn't the outcome I had hoped for, I believe it's important to share my experience to help others make informed decisions.

From the owner: Kwest painting is a family buisness. Earl { father} has been a painter for 30+ yrs. residential and…read morecommercial painting. industrial spray painting, specialty coating applications, and waterproofing. Kiisha { Daughter} worked for Earl for 5 yrs before becoming partner with a desire to carry on the family buisiness. we take great pride in our work and strive to develop long lasting relationships with our clientele.