Open on Saturday. I can't imagine using any bank that was not open on weekends…read more I'm extremely happy with TD bank!

Run as fast as you can..... I left Chase and came to TD…read more What a mistake- they hold checks for 6 days until they clear!!! Really? Is this 1980? I'd rather have my money under my mattress than deal with these crooks. Run

Having worked in a bank long ago and having been a call center customer service manager, I'm very…read moreexacting by nature. But I love this particular branch on 220 W. Old Country Rd, in Hicksville; I've felt happy enough to stay loyal for 25 years and it hasn't been the same branch manager the whole time. In the past decade in particular it has only gotten better with a real commitment to improvement in efficiency and customer experience. Banks are still banks, with all kinds of complex procedures, so it's all about the personnel and what kind of human interface they can provide. I'm amazed at the care they must put into the hiring or interview process to get such competent, caring people. There's not a lot of turnover, but when it does happen, each time they find a new star. Though it's not the biggest of banks, and doesn't meet every last one of my needs, they deliver a 110% effort and warmth every day.

I LOVE THIS BANK ! The staff here are Amazing. Everyone does an awesome job taking care of the…read morecustomers and really make you feel at home. I love greeting the staff and they are so respectful and polite that you walk out of there feeling great! I have been coming here and doing business with them for years . I want to Thank them all for their OUTSTANDING CUSTOMER SERVICE and HARD WORK! See you soon . KEEP UP THE GREAT WORK!

Chase bank (near Sears) in Hicksville: NEW as of 2023, redone outside, new people inside, (or…read moretransferred from other locations) same old, same old for the rest. So, ya think its better all dressed up? 1 entrance in and out. They windowed over the back entrance. Hmm, I wonder what the Fire Marshal has to say about that! Handicap friendly- Whell they do have a few parking spots in front and a button to press to open one of the two doors and... that's about it. After all what more could one want? Wanna cash a check you gotta go in the bank, do all the show id and verify, deposit it, withdraw it and then get it cashed. Nice people- nah. Or shall I say mensa mensa depending on who you speak with and whos the Vice President of the day. Do they Believe you when you say hey the outside says drive up TELLER But NO! its not, only ATM's and one doesn't work. (see pix) Of course, I am lying to the manager so she can go out and walk over and see for herself! Yep. She did. Ask if I cared. After ALL one of the two ATM machines was working ! I should have know!! More to say? Why bother? Make a complaint! Like it would change anything. The branch they closed- Big Lots in Hicksville. At least there, some of the people had a pretense of being helpful. Hey its a business bank and after all business is business.

Your average Chase. We went in to make a deposit, the lines were not long, and we got out quickly…read more Not too bad an experience.

Been a member since the previous name. Needed to do a wire transfer, it took me the entire day and…read more1 trip to the bank. Never again. 2 stars not 1 because they have a coin machine

The Lynbrook office has gone steadily downhill since four leaf has taken over. Tellers and Bank…read morestaff state "different policies depending upon the time of the day. Nobody even knows the right policy and I had to school them. When I went in this morning, I was told that I was not allowed to take out interest from CDs. I was told that there would be a penalty and a break fee if I took out interest. That's not the case as I've done it several times before. Then the manager told me there was a $.10 penalty fee. Talking about nickel and diming, . Every time the answer is no no and no when it should be yes or let me see what I can do to help you. I sent out five letters to the heads of the bank. It seems that nobody knows or cares. I can't wait until my business is finished so I can close my accounts at this branch and go somewhere that they care. The manager did listen to me, but basically placated me. Nothing I said, made any difference and it never will.

I like the model that TD bank follows. Their branches are big and bright with plenty of windows…read more Most of the branches these days are full service with tellers, plenty of automation, mortgage and financial services. What I like most about the TD branches are the teams that are in them. The people in these branches are extremely friendly and helpful. This is very refreshing these days a many places are going with more and more automation to eliminate the branch banker. We use TD for my organizations that have accounta held here and I am just so pleased with the time and attention given to me with any questions I have. I use two branches, one in Mineola (my home Village) and one is Westbury on Brush Hollow Rd. Both are centrally located in very convenient spots.I suggest you stop by a TD Bank Branch if you're shopping for a bank. KUDOs to the Teams at TD Bank.

Busy right before they close but very friendly. Nice there is an entrance of brush hollow road and…read morethe same road to bjs and the movie theatre

Went to the branch today and I was surprise what lack of help the teller gave me. I have numerous…read moredeposits to different accounts and never ever written the "full" name of the companies on the deposit slip. The teller seems agitated in see maybe how many deposits I am doing and proceeded to educate me on how to do proper depositing. What a piece of work! I found this degrading and demeaning because I have been doing this amount of deposits every other day for our management co. I hope this review reaches the ears of someone in charge and perhaps change the culture at this branch. .................UPDATE The Manager is just as customer unfriendly as well. The Teller proceed to putting our "proper company names" on the deposit slip and misspelled some wrong.

I was in New York to visit my parents and to get some documents delivered to Capital one for an…read moreestate trust thatI am the trustee for. I went into bank and spoke with Denise. Denise was totally great, She was super friendly and very helpful and took all the documents and photo copied them and then sent them to the correct Capital one Department. The bank is large and very nice in design. The staff were very friendly and helpful. If i had to go to a Capital One and it was near by I would defiantly go to this one.

I went in today to deposit money into our joint account for the first time in person. The teller,…read moreSeporia, helped me, but the experience was disappointing. I didn't know the debit card PIN. It was my first time doing an in-person deposit, with our new account so I didn't know what to expect. My husband sent me with the card, and when I called him to confirm the PIN, she laughed and said, "I can't believe this," while I was still on the phone with him. That comment felt unprofessional and embarrassing. She later apologized and even asked if I accepted her apology, which felt awkward. I said yes just to complete my deposit and not lower myself to her low standards. What should have been a simple Friday afternoon deposit turned into an uncomfortable and disrespectful experience.

I have recently visited Chase Bank in Plainview to open up an account and I was helped by Caroline…read more Cao She is a new member to the team and you would think that she's been there for years because her customer service, knowledge, helpfulness and efficiency is one of the best I've ever seen. I'm very happy that she is my banker

Nice bank with good staff, short lines and free coffee. Also has drive-thru banking and ATMs. As a…read morenegative, I just went by and the drive-thru ATM was out of service, but this is still a good branch. If I remember correctly, this one has a part-time notary, but I could be mistaken...definitely not full-time unfortunately.