Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

We have been using this bank forever(Scotch Plains) for personal and business! We love them! In a…read morebig world it's wonderful to have personable relationship with them, they go above and beyond! It's like a hometown branch from Scotch Plains ,Clinton - Edison there Customer Service is Wonderful! It's nice to call an get someone in the United States & get to a branch member! KT

Excellent bank! I established my biz account there 4 yrs ago and have been so pleased. There is…read morealways someone knowledgeable to answer my questions and the staff is very kind and helpful. I accidentally withdrew my account with a duplicate debit and they called me immediately. They were able to reverse the withdrawal. You don't get that service from the big banks. And of course they have online banking and a great mobile app. Highly recommend

It's a bank and staff is friendly. What more can one ask for in a bank?…read more Well, maybe more ATMs for when the bank is closed, as there's only one by the door.

Great Chase bank with nice couches, tellers, clean area, loads of parking, and state of the art ATM…read morethat gives you whatever denomination of bills

this branch does not understand the concept of customer service whatsoever, hires incompetent…read moretellers who must be related to someone in charge of hiring, or did who knows what to get that job. The manager I had dealt with after being completely disgusted with the teller, was no better, arrogant and rude as can be. As a long time bank customer, had never been treated like that at any other branch or any other bank either. Other local branches-no problem. Being familiar with this area I shouldn't be surprised, standards are low, and people just don't care, it seems, as a result.

Kept my wife waiting for 20 minutes. Allowed 3 people to pass in front of her. Get control of your…read morestaff and show more courtesy to visitors that are English speaking, AND not giving preference quite openly to every other customer that speaks Spanish.

I took out a withdrawal here. When I got home I noticed it was $65 short. I called the branch and…read morethey did not resolve despite me having a photo with proof. I called PNC corporate and they say I have to work with the local branch. I'm going to give this branch one more chance to fix their mistake or I'll be calling the police. Definitely don't need the $65, but I'm not going to allow a bank to steal my money.

We had a GREAT experience at this bank on Monday, as well as at the Fanwood branch. Everyone was…read moreso helpful, knowledgeable, friendly and welcoming! It was truly a delight to deal with these nice people. Thank you to both bank managers, and Supriti and Mae for their excellent service!

Pleasant experience. Spacious. Good A/C. Ample spacing. ATM is inside. See images for reference.read more

Stay away from this capital one branch,Horibile customer service…read moretellers are rude and they are not there to serve you.