I really want to curse here but I will not. This stupid company caused my credit score dropped 96…read morepoints for an unbelievable stupid reason. I did not miss a single payment ever since I have credit score and it was all ruined because that that stupid autopay on their stupid website stopped working for 3 months and they flagged my report !!!!!! I started an auto loan with this company about a year ago, I did not know this company before, the car dealer asked me to use this company. I setup the autopay about a year ago. Then this year on June I found the my credit dropped 96 points and I then found out that my autopay just stopped working for 3 month already. I did not receive any notice that I missed payment and they just flagged me on my credit report. I immediately paid the whole amount and I called the customer service. I thought it will be easy since they can see clearly that my autopay stopped 3 month ago, all they need to do is just cancel the flag. But they replied that they totally understand my situation so they will remove the late fee. BUT according to their stupid rules, it is not their fault, a late pay is a late pay, there's nothing they can do about the flag on my credit. I then calls the customer service to find out how to set up autopay on their stupid website. It takes almost 30 mins for they own customer service to find the autopay settings. I just received my dispute result. My credit increased 39 points after the dispute but the late pay is still there. I got an late than 30 days payment record for no reason. I am going to dispute again this just makes no sense.

I have banked at Santander bank in Hopelawn NJ and each time I go in I receive excellent customer…read moreservice. It has become a second home to me. My mom suddenly passed away and Laura and Cherry were so compassionate and so caring and so supportive. Each time I come into bank there they always ask me how I am doing and how they can help me either with banking needs or just in life, Laura and Cherry have been an inspiration to me and anyone who goes to the Santander Bank I would recommend them to talk to either Laura or Cherry because they go out of their way to help each customer and everyone they meet is treated with respect. They are the best employees at this bank and the best people to deal with.

Poor service. They close your accounts without calling you, beware. Other banks are more friendly…read moreand less negatively aggrrressive

I've been a customer of Regal Bank since it opened with two branches a few years ago. Now they have…read morefour, but it's remained the very definition of a community bank -- friendly, accessible, customer focused. My own small business has borrowed from them and refinanced with them and both events could not have gone more smoothly and professionally. We were treated as individuals rather than a set of numbers plugged into some scoring formula. And the experience has been profitable for both sides. In this era of bank-on-line and ATM, there's very little that a giant bank can offer that cannot be matched by a small bank. They're all 24/7. But what a small bank can offer that a big bank cannot is a sense that they understand the particular needs of a customer. I love Regal Bank and plan to grow my business as they grow theirs. Welcome to the neighborhood!

BOFA branch right off the Whole Foods and Target complex…read more Yes, I recommend a reservation when coming here - not sure about walk-ins but any service beyond your basic banking, like an account update, etc., make a reservation on the app, website, or via call.

I always have an excellent experience with Bank of America's customer service in Vauxhall. Fabiola…read moregreets me with a warm welcome. Fabiola is professional, knowledgeable, and very patient while helping me with my account. They take their time to explain everything clearly and followed up to ensure everything was taken care of. It's rare to find such attentive and courteous support--thank you for making my Euro request process smooth and stress-free! Junnette

Elanor was wonderful to work with this evening. My family and I came in to get an Executor…read moreCertificate because my grandfather passed away last week. We were there for 2 hours and she stayed after closing time of 5pm to ensure we completed what we started. Thank god for her and again, what a solid employee we had help us today!

Had a bad experience. Were told we weren't responsible. Our account was perfectly even. We are…read moretight for money. Never went under 0 though (don't have to have $100 in for first year). Bad experience over stupid things. Would have understood if it was reasonable. They did give us our fee charges back but we were at the bank for over an hour. Our transaction sheet shows our balance never being in negative only at exactly 0. Other fee must have come from a gas check fee, but makes no sense because the total gas amount came out evenly and did not set the amount negative. The new T.D. is much worst and fee laden in comparison to our old friend Commerce. Can't wait until July, 2010 in which banks can no longer charge any type of debit/credit card fee!

Best customer service. I've been with Bank of America for over 24 years and the manager Shital is…read moreabsolutely amazing. She always make sure I get all can in terms of maximizing my benefits.

Awesome staff. Very impressed with their service…read more I wanted to make cashiers check and they did every thing in fraction of min.