Had the best experience ever I walked into the bank, and Liz greeted me with a smile and help me…read morewith a problem I had with my account she's very kind and helpful. I would recommend this location to anyone that has had bad experiences at different banks this place was a game changer for me and I'll always come back and do business with them.

GREAT SERVICE ! Love the greeting ! It varies with this place sometimes it can be packed and some…read moredays it has less people in there which is great!

We recenetly had an issue with a check being cashed by an unauthorised party. We went to see the…read morebank manager (Brittny) at the Premier America Port Hueneme brach. She helped us fill out the avidavit to report the issue. She set up a new account and made everything so seemless. Great Job! Brittny

Not a happy customer. As with all relationships,…read morecommunication is key. I updated the app and could no longer access my account. It was only then that I received an email stating changes may hamper my access. I've called both the 1-800 number and local number multiple times and can't get anyone on the line. I'm grateful to have a backup bank.

This Review Is For The Payment Services Department: Specifically Brenda: my Previous 1 Star Review…read moreof the Branch Stands! After waiting a few days, Brenda did contact me, there was a phone line problem on her end. Brenda was kind, friendly, & caring. She was also willing and able to help me. We spent two days on the phone discussing the problem(s) I encountered, and Brenda Listened... She didn't treat me as if I was a liar (like the people in the branch did), Brenda believed me. Brenda explained to me Apple pay, which was the fraudulent method used on my account.... I still don't comprehend how Apple pay got my info, or even how they accepted it as none of it matched the fraudster's information... Brenda didn't brush me off or tell me to go to the police, nor did she tell me to go to the merchants (there were no transaction numbers).... What she did do was thoroughly inspect my account with me and go over transaction by transaction. Thanks to Brenda's EXCELLENT Customer Service everything has been resolved to my complete satisfaction. Thank-you Brenda, with all my gratitude for your kindness & willingness to be of service. You're the Best!

Came to this credit union when I bought my first car. I have been a customer ever since. Long lines…read morebut they move pretty quickly. I typically go to the Oxnard location. Staff is not as friendly as years ago but I feel that is staff at all banks. Things have changed. I liked being remembered and chatting but not everyone does. I also like when banks had coffee and cookies. I was told it's a health code violation. Ay .. the things to worry about in our county. LOL! Anyway I like this credit union :) Miss the way tellers used to interact and bring back cookies/coffee from Like over a decade ago.

I have been with Premier America for less than a year and I have had some personal issues that I…read moreneeded to deal with. When I contacted the bank for help and support although it took a few days. It they helped me. Juan the Branch MGR went beyond his call of duty and supported me with this transaction. Also Shelly the Asst MGR was very supportive during this time. Everyone else at the bank that I have b CB one in contact with at the bank was amazing.

The Navy Federal Credit Union on Channel Islands Blvd. has to have the worst customer service…read more Actually, they will do everything they can to make it difficult for members to conduct business.There is no loyalty to long time members, even those with very healthy accounts. I would not recommend this branch office.

I highly recommend this Wells Fargo Bank location due to the exceptional customer service and…read moresupport I was given by Jorge Lozano, Senior Branch Premier Banker. Mr. Lozano will be always remembered as he not only assisted me but my mother, who has recently passed away, as well. While the branch office is more father away than other branch offi es, it is worth the drive to be able to learn from Mr. Lozano as he has always gone above a d beyond to take care of my financial needs.

Yes, I like this convenient bank location, they may be busy but they do get you in and out with the…read morestaff they have is very efficient

I opened a CD with Elsie Campbell at this Chase branch and couldn't be happier with the result. She…read morewas patient, knowledgeable, and truly went above and beyond to find the best option for my unique circumstances. Excellent customer service -- highly recommend Elsie! John Howard Oxnard

Came in to add an account, we were helped by a young man named Diego. He was Very friendly and…read moreprofessional guy. He explained everything very thoroughly and we were delighted to work with him.

* Wells inside Vons * I came in around 2pm! There was no line. I was talking to the teller and next…read morething I knew the line was wrapped around! It is Friday and pay day !!! I came in to withdraw sone money but forgot my ATM card. My teller was patient looking up my info to verify my identity. I had a special request as to how I wanted my money too. Friendly teller and no line before 2pm on a Friday!

This WF Bank is conveniently located inside Vons and they're pretty efficient here. There was…read moresomeone to greet me and ask if I needed help each time I've come to this supermarket branch. And although it's located in a sketchy area off of Ventura Road in Oxnard, I felt safe to do my banking and was even able to bring my bicycle inside the store. No issues.

A line about 20 people and only 3 tellers on a Friday? Come on! You would think they would have…read moremore tellers available

Secure money withdraw. I didn't have my debit card as o have frozen all of them. I have been…read moreskimmed too many times. I will not use debit anywhere now. They have you show your ID , provide other secure info and send codes. Long lines and I could see staff were annoyed I didn't have my card on my phone. Another thing I won't do. No.. I'm not putting my credit, debit cards and etc on my phone. Overall ok experience but expect long lines. I went at 9am and saw no bankers at their desks like back in the day. I guess things have changed.

I had an appointment with Logan, who works for Merrill. Our arrived about seven minutes before our…read morescheduled appointment. As soon as he saw us, he came right out, shook our hands, and said, 'I'm currently assisting another client. Thank you for your patience; I'll be with you shortly.' Hearing that made us feel very comfortable. And just as he said, we didn't have to wait long. I really appreciate his professional, friendly, and attentive approach. He took the time to listen and made us feel valued as clients.

EXTREMELY poor customer service. Rude female announced to the line outside that if we aren't…read moreINSIDE by 4pm we WON'T be helped no matter how long we waited in line.