I opened a CD with Elsie Campbell at this Chase branch and couldn't be happier with the result. She was patient, knowledgeable, and truly went above and beyond to find the best option for my unique circumstances. Excellent customer service -- highly recommend Elsie! John Howard Oxnard read more

Came in to add an account, we were helped by a young man named Diego. He was Very friendly and professional guy. He explained everything very thoroughly and we were delighted to work with him. read more

Very unhelpful bank. The bank was understaffed, girl at the door was happy to help by saying they were too busy and any account t changes would not help accommodated and I should drive to another branch. Not sure what the point of this bank branch is but they need new management. read more

They are quick, friendly and professional, and at very convenient location. Lots of ATM machines.

I ended-up getting a better CD rate at a nearby bank, so I took my business there. However, the customer service was NOT the same quality that I received from Chase Client Banker Elsie Campbell. Her customer service went beyond my expectations. Chase Bank should be grateful to have her as an employee. Thanks, Elsie! John Howard Oxnard, Calif. read more

My husband went to deposit an insurance claim check that was made out to me and the contractor. Before I went into the branch I called customer service to see if I can deposit it without the co tractor being present. The representative advised me yes as long as it was endorsed. So my husband tried to deposit the check with the teller. And she the talked with the supervisor and the supervisor said no to depositing the check into our account. She advised that the contractor has to deposit it. I told my husband to go to another chase in a more diverse area. And they deposited into our account with no problem. My husband is a Blackman. That is why they didn't want to help him.how else can you explain why one location would help and another refuse to help. This location is going to have a major corporate complaint from me cause this was a racist action. I have been banking with chase for years and now considering taking my business elsewhere. read more

So...I wouldn't know where to start because the issues are SO VAST! Let's start with the TV commercial that tells you about their terrific text notification of fraud. HA! First time they notified me of possible fraud and I told them "not me"! There were multiple charges-and they held my Account for three days and locked it down. Then they had me change all my accounts and I had several accounts . The next week the exact same charges came through. EXACT!!! Four of them for high amounts to the same fraudulent payers as a week before and they didn't notify me for hours and hours. Then when I got the notification, I responded the charges were not mine. They went ahead and paid them anyway and emptied my accounts!!! I was then told I would have to wait 10 working days to be able to get my funds back. I had told them "no"! Those are not my charges those are the same fraudulent charges that had a week ago going to the same payees for the exact same amounts. Why are you paying that? I had to make several trips to the bank, and over 6 hours on hold for multiple calls to their s@!#%y security dept. I finally get to the manager as the branch to tell her I wanted my money back and I wanted it now. She stepped in, so kudos to her because I was getting the runaround from the "personal client services" but it's really not their job. So instead you spend 40 to 50 minutes on every single phone call to their security department and you get nowhere. When I finally got my funds back I closed all my chase accounts and essentially said &#%£! You and told everyone I know. read more

This is my favorite branch. A little busier than others but lines move really fast. Everyone is really nice every time I have been there. It is a very convenient location next to Ralph's read more

Chase Bank - Location - Banks & Credit Unions Near Me - Port Hueneme, California

Thank you Christina at call center. She confirmed that Chase was not trying to contact me plus how email was addressed was a giveaway.I received 4 phishing emails today, some lowlife had nothing better to do. All forwarded onto abuse@gmail.com. Remember don't open or respond to these that's what they want you to do, they'll get access to your accounts. Thank you Christina for confirming and making sure all is well. read more

Thank you for being the only branch in the Oxnard area that made me not want to cry and scream today. Thank you for getting my mom and I in to put her on my account...an act which ultimately took less than ten minutes which no other branch would do...we went to four. That simple act saved me more time than you will know and honoring someones time is a true kindness. Thank you. read more

Service was so bad i felt it was my duty to post a bad review, which i have never done before. By far the worst bank i have ever been to.. Staff is under trained and not a single teller is on the same page with policy. 1000% worth it to drive the extra 14 minutes to go to the next Chase, thank me later. read more

Elsie is a great bank teller honestly she helped me and my siblings open accounts and was so professional and got everything done for us in a timely manner! Thank you Elsie your the best!!! read more

This is not my favorite Chase. I came here to pay my car bills, and one day decided I wanted to open up a Chase account. There was a promotion going on where if you opened a Chase Checking/Savings account you would get $100...well I went thru the whole shebang and after I had a lot of questions, about 3 days later. I tried to call the man who helped me open the accounts...but he was always busy and never returned my calls. Finally they connected me with the manager...who helped me to certain degrees. I don't think I will be coming back to this Chase...I like Chase as a corporation...but my experience here was a little too frustrating. read more

I LOVE this chase. Very helpful, and extremely friendly but professional staff. I never have to stand in line very long. Clean place, lots of people to help you get in and out. I hate their ATM because it ate my checks one day and it took me over a month to get it resolved. Chases 1800 number customer service is very poor but this particular branch is awesome if you go inside. Located in front of Ralphs off channel island read more

Wow, I guess because I don't look Hispanic enough I get ignored. Hey Chase your customers are all ethnicities and all at times need assistance. Maybe use the sign in sheet vs just walking up to the next Hispanic. And if you had taken a minute to talk to me guess what....I'M HISPANIC. Yes we come this color too :) read more

Worst bank in Ventura county.. every time i go in there the customers outnumber the people working 20-2.

I like this branch. Everybody is nice and location is very convenient. Sometimes there is a line that's why I did not give 5 stars

No human tellers, customers need make tellers job, chase is taking you money and make you work for them, time to switch bank

I went to this chase today I have always had a great experience here , but today I went in so my mother could open an account. First we had Oscar help us out and he had such an ugly attitude, horrible service, and had no people skills what so ever. He wasn't specific on what kind of id's we needed! We went home and got the right ID's we needed and had Efren Ambriz help us out. He was really helpful and helped us open an account for my mother. Also, when we told Oscar we didn't wasn't his service he rolled his eyes and was giving us ugly looks. read more

As a 25 year customer I was appalled by their lack of management skills and expertise when it came to changing our family trust. The manager couldn't make a decision without phoning head office and would not take legal papers that all other banks used. I pulled out all five accounts and went to Citibank where they were much more professional and less Mickey Mouse. STAY CLEAR of this bank they obviously not trained to do anything major but cashing a check. read more

Love this bank. Always top notch and the customer service and follow up service is the best.

My wife went there to open a savings account for our child, but the line was too long for her to stand in with a grumpy toddler. Lucky for us, one of the employees took her phone number and offered to call her with an appointment for the next day. My wife accepted, of course, and I really would have been impressed if there had been any follow through. There wasn't. So I called to find out if she had an appointment or not. No answer, and the idiots have their phone set up so that you can't even leave a message. Eat a bag of deez! You suck, Chase Bank. read more