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    Citibank

    1.0 (6 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Citibank

    Personal banking

    Citibank Photos

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    Photo of Vick R.
    528
    9
    4

    4 years ago

    Helpful 1
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    Photo of Flex M.
    7
    39
    13

    14 years ago

    Helpful 1
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    6 years ago

    Their performance is very poor. Customer service and the manager both don't know what to say, what to do

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    8 years ago

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    10 years ago

    Been waiting since 12pm and it's now 1:30 pm no help at all ridiculous.. Bad customer service

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    Photo of Yan H.
    27
    14
    1

    9 years ago

    Really bad bad bad services in this bank... Nobody even listen to you or concern what you need!!!! Low low low efficiency!!!!!

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    Citibank

    Citibank

    (10 reviews)

    Ozone Park

    I love this branch of Citibank, I have my personal bank account here and they are always very…read morehelpful. I always have a welcoming staff that greets me by the entrance and all the staff are really very nice and very polite. They always ask if everything is ok and if I need anything else. This place is always orderly and clean. I like this bank.

    Citibank randomly closed out my account of 30 plus years with zero reason. tried to make a deposit…read moreand my card didnt work apprantly my account was being cancelled teller stated they couldn't do anything at the bank to call customer service. Customer service told me they (rep and supervisor) couldn't do anything that I should see someone at the bank. (run around) During my time going to the bank they always tried to get me to enroll in a long term CDs. But when I started taking money out that stopped and my account is being cancelled. Seems they desperately need you money to lend to other folks. Doing research this seems to be happening to a lot of people especially long term users, they are also using AI to replace actual people and the AI may be falsely flagging accounts for cancellation. They also terminated a lot of employees recently. I will never use citibank ever again. They do not value their customer of have any sort of legit customer service. I will also be contacting The NYS banking dept etc. as this may be a discrimination case. To anyone using citibank get out while you can. Branches have been closing, accounts randomly closing and employees being fired.

    Citibank - banks - Updated August 2026

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