My name is Dale Patrick, and I have been banking with Premier Bank for over 18 years. There service…read moreis beyond excellent, and professional. We have a small trucking business and operate 5 Tractor Trailers from the Cullman area. They have taken care of all of our needs, and beyond. Regardless of which branch you use, you are always treated with courtesy and professionalism. We are treated like friends, even though we also deal with business matters daily. To have a Banker that not only treats you with friendliness and respect, and gives you there personal cell number in case something arises outside of business hours, is something very rare. Premier Bank has established itself in Cullman and beyond as the Bank to do business with. I would highly recommend them for personal and business needs. There's just a difference in doing business with a Hometown Bank, like Premier Bank of the South!

I'm a vendor at the Cullman Oktoberfest & was referred to this bank to get change & was assured…read morethey would be helpful. They refused to change a $100 bill for $100 in five dollar bills because I wasn't a customer. This particular Branch is the only bank within walking distance of the festival, yet still refused to be of service. Definitely not a bank I would want to do business with in the future. The people who referred me to this bank were very upset that their bank had such lousy service for out of town visitors. I wasn't pleased either.

Staff at the main Cullman branch are caring, helpful and have a true heart for the customer. So,…read morewhy a three then? Y'alls customer service line and online support is absolutely terrible! I've had several conversations with them and none have ended positively. If it wasn't for Amanda at the main branch, all of my banking needs would be at my new bank but she talked me into keeping this account and safe deposit box open. For example, I called online support because I purchased a new phone and, naturally, forgot my password for an account I rarely use. She wants to know my last cash withdrawal amount to verify my identity. Seriously? That's what you're using to verify it's me? Naturally, because I haven't used the account in a month and I have gone paperless, I haven't a darn clue. Denied. I know what the balance is. Nope. Won't suffice. I have to call the main branch to speak to the people who really do understand customer service to get customer service to do what they're supposed to do. A hometown banking experience is great, but not if the technology isn't keeping up or the customer service is a bunch of snooty folks who don't grasp exactly what good customer service is. Seriously disappointed.

They saved me when I needed cash in a hard time great girls in the office so nice highly recommendread more

If you are in a jam for a loan, this is the place to go. However they start calling you the day it…read moreis due and will call you repeatedly until you make your payment. Also once you get some free credit on your account they will call you to try and renew (don't do it as it starts your loan and fees all over again!) The ladies are pretty nice though. I don't blame them- they are just doing their job.

I absolutely LOVE the ladies at Tonya Wilson State Farm. They have beed nothing but helpful &…read morefriendly! Wish I had discovered them years before. My life would have been so much easier when it comes to my home and auto insurance. Excellent job, ladies!!!!

Josh and Dawn are genuinely nice people. Josh is easy to talk to about insurance because he…read moredoesn't fluff it up or load it down with jargin. He has helped my family on multiple occasions. I would highly recommend the Jennings Agency

HUGE Shout-out to Joshua Jennings and all the Farmers Insurance agents that recently helped us with…read moreour claim. We received quick and thorough service from everyone involved. My son had an incident in another state and every agent, starting with Joshua and ending with the total claims adjuster, made the entire process very easy. The agents fought for our best interest with the dealership involved and helped ease our fears! We can't thank you enough!

This is a privately owned and operated business. The owner has been in the tax, payroll.,…read moreaccounting, and bookkeeping industry for over 20 years. She works closely with IRS to provide help and answer questionsof clients. The prices are very reasonable, and for most tax returns, much cheaper than other places. She offers many services,but if you own a business, they help with payroll, books, and sales tax. The staff members are so friendly, and they'll help anyway they can. They stay up to date with new rules and new software. If you receive a letter from tbe IRS and you are afraid, they'll help you understand what's going on and find a solution to the problem first hand. Very fast, friendly, and affordable service! There's no business too big or return too small, they handle them all. Also, the place is super clean and smells great. Very professional, i recommend you definitely check this place out for tax or financial needs.