By far best credit union I have ever been with,…read more The staff are completely amazing, they are always willing to help and always have a smile on their face. If you have any problems while banking with them, they take the Time to help you however they can. (Sometimes even helping you after hours) The lobby at the bank closed at 4:00pm and I arrived at 4:10 and realized the door to the lobby was locked, I pulled up to a window (which is open until 5:00pm) and I spoke to a woman about a problem with my account. I asked her when the next time I could sit down and talk to some was( after 4:00pm) and she said Thursday because the lobby was open later. As we were talking one of the staff members told her that he would help me out now, he unlocked the door and helped me solve my problem in under 10 minutes. This is just one of many things this credit union has done for me. For that I'm leaving 5 stars

As a business owner I really respect and appreciate when other establishments make sure that you…read moreare taken care of. This branch is a great example of what makes local banks a keystone for developing businesses. The staff is very friendly and accommodating to everyone regardless if you have a business or personal account. They are very knowledgeable and can help you with just about anything money related. I would recommend this bank to anyone looking to develop a relationship with a local bank.

On the plus side: Great Staff, Friendly, helpful, professional…read more On the down side: Less then great the "On Line Banking" . Annoying at times, could use some serious upgrades and improvements. Overall not a deal breaker.

I went to use their ATM last week and what I like about this location is that is located right in…read morethe middle of Hope street's business district. How many times you've been to a store and they offer a cash discount??!! ...you only have credit cards, but the discount is tempting. Then you see an ATM not far away and you decide to get the cash and get the discount. The ATMs are well lit and they give you an option of how you want the cash to be disbursed...that is a really nice feature.

DO NOT ENTER IF YOU HAVE TIME CONSTRAINTS. I'm giving 2 stars because the people are really nice,…read morebut the functioning of the place is terrible. It took me three attempts to try to open an account for my kid and deposit her checks, and I was late back to work two of those times. There is only one teller, which is woefully inadequate for the location on busy Hope Street. Every time I go in there is a line. When I was able to open the account, the banker (despite my saying specifically that I needed to get back to work) then dumped me on the teller line to deposit the opening funds. They are not open on Saturdays, and it is completely impossible to get through there on a lunch break. As I really don't want to take time off just to do banking, I am in the market for a new bank.

I love this bank. They are the only ones who would help us out with a HELOC when we were…read morepurchasing a home @10 years ago, and for nothing else but that, I will stick with them! Their staff have always been polite and respectful and even downright friendly to me. The "higher ups" are accessible and helpful whenever I need assistance, with no appointment necessary, answering my questions, giving me options, etc. And the "Asian Lady", at the Taunton Ave location (if she's the same one being complained about elsewhere), even greets me by my first name BEFORE I hand over my slips. Give respect, get it.

Everyday banking or mortgage lending - Bank RI is the place to go!…read more I have been a customer for many years and I am always happy with their friendly service! Give this local bank your banking business!

Felt rush while visiting the location because they were closing at 5 arrived at 4:30 and I don't…read morehave an appt but when I called they said I didn't need one . Went to show proof of identification because I open an account online and waisted my time the gentleman said the acct was all set and will be open on 15 min and that was wrong . I called customer service and they said I have to return to the location nothing went through . Not sure if I will continue to bank with Bank of America had an unpleasant visit and the branch and on the phone .

Bofa in general is one of the more greedy banks...they require $1500 balance to avoid fees...I only…read moreopened the bank account bc it's almost impossible to pay a bofa credit card from a non-bofa bank...idk why people put up with their nonsense

There are a few Chase branch locations in Providence, Rhode Island. I usually go to the Downtown…read moreProvidence and Thayer Street locations. This location is right on busy Thayer Street. The hours are Monday-Friday 9:00 AM - 5:00 PM; Sat 9:00 AM - 2:00 PM; and closed on Sunday. Like most businesses, Chase branches will be closed on federal holidays. I've frequented this Chase Bank branch location to use their ATMs or to speak to the teller many times since moving to Providence. There is usually always a security guard by the entrance. Recently, I came here because I needed foreign currency for a future international trip. I went to the teller and informed her of the amount I needed in JPY. The teller informed me of the current exchange rate and how much I would be charged. The bank exchange rate was close to the public exchange rate plus some fees. The teller informed me that the money will arrive in 1-2 days and they will give me a call. On the transaction summary receipt, it shows the foreign amount, exchange rate, US amount, and that foreign exchange rates include spreads paid to chase and our vendors and may vary from rates quoted publicly. The next day, I got a call that the money arrived and to bring ID to pick it up. It was a very simple and quick process.

Nice and convenient Chase Bank on Thayer St, probably a top choice for college kids to do their…read morebanking. I went to use their ATM, where you have to swipe your card before being allowed to step into the bank. Good security measure. There were two ATMs with large screens and nice climate controlled area. This bank is located near the intersection with Waterman St.

Im not happy with bank 5 in Bristol or fallriver .on nov 3rd i went to the Bristol branch reported…read moremy debit card stolen .they ordered me a card in the mail .its nov 18 still no card .i call fallriver the lady said that the Bristol manager should have issued me an emergency card .i called Bristol last week she gave me the run around and said is get it wed which was yesterday still no card i cant even get access to my money i work late every day and the bank closes early .i tried calling fallriver today the lady said i was harrasing her wth i want my money. I havent had acess to my money since nov 3rd i told her check my account .they dont care about customer.i called Bristol the manager was too busy in a meeting i guess we as customers aren important.i. used to bank in swansea nice people .ive had babl 5 for 4 years ive been a good customer.but i guess we mean shit you banl 5

Greatest bank I have ever been too. They are always smiling and a joy to be around. They also go…read moreabove and beyond to help there customers. I live on fall river but drive to this bank in Swansea cause its worth it. Thank you all for being so amazing!!

Ive been banking with Domestic for about 5 years now and have found them to be a truly great bank…read morein many respects. First and foremost, their interest rate on their free checking account is about 7 times higher than any other bank in Rhode Island (no joke). Secondly, i've always found their tellers to be beyond friendly insomuch as the first couple of times I went I thought their boss must be doing reviews that day. I can't recommend this bank enough to people...well done!!