I had a business account with them they closed my account with out notification when I called them…read morethey said there's nothing they can do they sent me my account balance I told them I had no business account any more they won't cash this check told me figure it out on my own they won't do anything now this check ant any good no won will cash a business check they are the worst bank I ever dealt with

DO NOT GET A ACCOUNT WITH THEM. even with over draft protection they will charge you $35 anytime…read moresomething tries to come out even if you have plenty of money in your savings. I emptied my savings now after this direct deposit I'm cancelling my account

Clean and efficient location. I come here a couple times a week and always have a good experience…read more Their staff is friendly and knowledgeable - it's truly a pleasure doing business with them!

From the owner: Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan…read moreproducts. As a Massachusetts co-operative bank, 100% of customers' deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts' second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. Member FDIC. Member DIF. Equal Housing Lender.

I have been with this bank for about 6 years now and my experience overall was a good one....up…read moreuntil a week before Christmas. The bank saw fit to impose a 100 dollar a day limit on MY account even though I had more than 100 dollars in my account. Therefore, I had money that I couldn't spend. I was being declined in public, which is disgustingly embarrassing, and now, the day after Christmas, I am STILL buying presents for people. 1 at a time, provided they are under 100 dollars. So today I decided to call and see if I could get this lifted, as my account has well over 1000 dollars in it at this point. The person I talked to informed me it had to go before a committee to be reviewed and they would inform me by the end of the day and let me know the outcome. I just received my call and I am disappointed to say the least. I was informed that based on my credit rating (like that has ANYTHING to do with MY money in the bank) this mysterious committee (which has not been explained to me) has decided to continue to deny me access to my money. I first became a member of this bank when I lived in Warren. I loved the idea of supporting a small, local business. I still kept the bank after I moved to North Providence and now Warwick, even though it's been HORRIBLY inconvenient for me to get there if I have a deposit or something. Their online banking is terrible, archaic to say the least. It takes days for things to show up in my account, even debits. Yet still, my loyalty lied with them, and unfortunately, I did not get the same treatment in return. I informed the person I spoke with that I will be removing my money and closing my account as soon as possible. He simply said "Ok" and let me go. They didn't even offer to TEMPORARILY lift the ban. For a bank that has approximately 2100 customers you would think they would be a little more customer service oriented. I have a car that needs to be fixed, and even though I have the money to cover it I have no way to pay them! So now, I need to wait for their extremely slow system to finish processing my remaining credits, debits and checks I was forced to write thanks to the daily limit, then I need to find time to drive all the way there to remove the rest of my money and close my account. Then, I need to change EVERY SINGLE ONLINE ACCOUNT I HAVE which is about 10 as I am a small business owner who sells through many venues. Like ruining my Christmas wasn't inconvenient enough. Merry Christmas and good riddance I guess. Words can not fully express how disappointed I am. I'm really wishing I had left about 4 years ago when I moved.

I noticed when you call near 12pm break time ,even if its12:45pm they never answer the phone cause…read moreits to close to lunch I guess!!! Lazy people!!! Do your job !!!you have 15 minutes to lunch ,answer the phone!!! THIS HAPPENS ALL THE TIME!!! I wouldn't be calling if you people didn't screw up!!

I have been a member of this credit union for years. I recently opened a Certificate of Deposit…read moreaccount and was told that I would be notified prior to its expiration date. I never received any notification. Today, I went into the South Main Street branch to inquire about it and was informed that it had automatically been renewed twice. I told the representative that I was never notified about its expiration and renewal, and that I needed to withdraw some of the funds to pay for a previous obligation. She told me that she would inquire as to whether they would waive the penalty fee. She later called to tell me that they would not waive the penalty fee. I withdrew all funds and closed my accounts. I was charged over $400 as the penalty fee. I will never again use nor will I recommend this credit union to anyone.

Because they would not provide quarters to me without being a customer, I opened a saving account…read more I receive a significantly higher interest rate through a Fidelity savings account, so I just left a few hundred dollars in the Navigant Credit Union savings account. I had considered transferring my checking over, but glad I did not. Since I only received a savings statement every three months, I was charged $15.00 for an inactive account. That was $5.00 each month. When I called, not only did it take me almost 15 minutes to speak with someone, but they were rude and unwilling to help. So I went to online chat. I asked them the same things I asked when I called. Will you reverse the charges, i'll make a deposit and stay as a customer. Otherwise I will withdraw my funds and cancel the account. Neither were willing to help. They both chastised me and said that it's listed in the new account documentation when you sign up. This is a document that is many many pages long. No notification saying "you're account has been inactive, please make a deposit......". So they are making interest off the money just sitting there, and now charging me money, which is now at $25.00 since the statement was 2 months prior. Most banks or credit card companies are willing to work with you - but all I got was chastised and told there was nothing they could do. Stay away - far away.

Love this bank. Great people and the Clark's are amazing. I highly recommend this bank for anyone…read morewho is looking for a better banking experience

Never had a problem here. The.tellers are pleasant and helpful. Been using this branch for over a…read moredecade.

Awful bank..not just this location--all of them. Terrible customer service. I am a business owner…read moreand have my personal account there as well. I've been talked down to, I've had to deal with the bank not cooperating with electronic transfers for payments to the business, and today was the last straw as they refused to allow me to connect my account to a retirement fund. I would not recommend this bank to anyone. 1 star is too good for this. You lost 3 bank accounts today and I hope you lose a lot more.

While all staff are friendly and proficient at what they do, my experience with Zelda, Jessica and…read moreNatalie on a day that was extremely difficult for me was outstanding. They were so very helpful and compassionate at a time when I needed it the most. Thank you Zelda, Jessica and Natalie! You're the best! Also, I would be remiss in not shouting out to Gail. I must have asked for her assistance at least 10 times. She was also very patient and kind in helping me with my issues. Thank you, Gail! You, too, are the best in what you do!

I've had an account here since graduating from high school. They will not gouge you with fees…read morelike many banks. When we refinanced our mortgage last year, we switched to SFCU with no complaints. They made it painless. The rates were extremely competitive. I wish they had IRA's, but I had to go through another local credit union for that.