It's a large scale bank with a small town vibe. Even though they recently revamped their space (I…read moreprefer the previous space for nostalgic reasons, though what they did recently is attractive and state-of-the-art), the staff remains just as friendly, warm, respectful, knowledgeable, thorough and professional as always. That's what matters. I've been a satisfied customer for 13 years and definitely don't plan to venture elsewhere. They have helped me with identity theft by overseas scammers, upgrading my checking account, halting fraudulent transactions, identifying CD rates and so much more. I'm grateful that such a helpful establishment exists in this day and age. Their wonderful ladies and gentlemen are well-trained. I also appreciate the fine folks who work for the Webster call center as they, too, have helped me numerous times.

If I could do zero stars, I would! Waiting at the drive up teller for 5 minutes, looking at an…read moreempty window. Yes, I could have gone in, but I was in a hurry! I'll know better next time!

Friendly staff but seems to be understaffed which causes an extended wait. I understand having to…read morewait a few minutes but in line for 20 + minutes is excessive.

This is my favorite TD branch. The tellers are very friendly and always take good care of me.read more

I've been a customer for many years & am always satisfied! Their rates are competitive & whatever…read more branch you go into, they are always pleasant & helpful. If there's a problem & the individual teller can't fix it, they find someone else who can!!!

you must be kidding! June 3rd all systems down! lady in…read moreBranford said to call Manager before coming back, this after she sent another woman to the Guilford branch, which was probably a waste of time since they're having same issues! shame!! calling Manager, June 4th, 203-603-5781 and he is not answering and has not updated his message that their still having troubles, how are his Manager skills?? NOT!! main number 203-603-5818 only made busy so they don't have to answer to keep explaining issues, can you say Customer Service?? LOSING!!!

Terrible customer service (especially upper management) and an ATM that for months has struggled…read morewith deposits but has yet to be serviced or replaced. This is the worst GSB branch by a factor of ten. Save yourself the trouble and bank with a different GSB location.

I like the people that work there, but I have a problem with there policies, I had a CD for over 3…read moreyears, I pulled my money out and they kept all the money made in interest. It was a 3 year cd. When I said something, I was told "we have lawyers " not sure what that meant, I took it as - lawyers sanction all the banks polices, so I guess they are justified in there own minds to take my money. Good customer service would dictate that the bank in good faith could have given me some, most or all of my interest back. They could of taken 3 months interest as a penalty but desired to take 3 years 3 months penalty.

This bank is awful. Nasty tellers and sneaky fees, unlike other banks. Ive used many banks being…read morearound 60 plus years and I have to say I have never had as poor an experience as dealing with this bank. I have cancelled all my accounts. Please be aware that they have rules that other banks don't, exorbitant hidden fees and unwilling to work with you. Please beware.

Great service, great hours, great bank…read more This location is relatively new. It's inside the Big Y plaza in North Branford on Route 80. I've been banking with TD since 2007 and love it, especially this location, which is in a lot lower traffic area than the branch on Route 1 in Branford. The assistant manager Lori has energy for days. Also, they can print you a new card at this location if yours is lost, stolen or damaged. I've had mine replaced here in about three minutes.

Awful experience with desk staff. I was deceived into signing on to something different than what…read morewas explained. They prey on low and fixed income people (which is their target market). Horrible. If you want your money close, don't let them take it and have no recourse for getting it back for many years.

My family was interested in refinancing a home mortgage, but weren't sure if we might qualify. I…read morespoke with Jerry, because of all the very positive results I have heard from friends and satisfied customers. Needless to say, we've joined the ranks of those happy to have met and worked with Jerry. Although not quite in the perfect position, we found out exactly what steps were needed to reach our goal.

From the owner: The Bank of England Mortgage Team is your premier mortgage team located in Branford, Connecticut…read more We pride ourselves on offering some of the lowest rates nationwide and make the loan process simple, straightforward and fast for borrowers seeking a mortgage in the Branford area. Whether you are first time home buyer, purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team of mortgage brokers here can help you take that first step toward a financial solution.

Worst bank ever, made me feel like a second class citizen. I do not have an account there and never…read morewill. The teller took my check ID and credit card endorse the check and then got a manager who said for security reasons they could not cash this check. She would not explain anything to me except that it was for security reasons. The check was from an account at the bank that had proper funds and I had proper ID. I will never go in another Chase Bank. THIS IS BY FAR THE WORST I HAVE EVER BEEN TREATED BY A BANK and possibly the worst treatment I've received by any business.