Love my bank. From online billpay, direct deposit, excellent customer service, coinstar, all the…read moreperks.

From the owner: Established in 1836, The Honesdale National Bank believes the best investments we make are in the…read morecommunities we serve. We know you, care about you, guide you, and support you for your major financial milestones and every moment in between. That's HNB & me. Member FDIC.

It's a convenient location, not to park but for public transportation. The staff is always friendly…read moreand they remember their clients. It's not the best benefits but just standard benefits and services like the other banks in the region. I'm giving this location 5 stars because of the friendly staff though. The other locations would tend to have scowling or miserable tellers. I switched banks so I had a closer one to walk to, but these people were the only bank tellers I've met who showed proper CS etiquette.

Have evening banking here for more than 2 years. Called 3 times today was told each time busy call…read moreyou back 10 minutes. My original call was 9. My last call 3. Very disappointed not what we're used too. Not what we expect. Very disappointed last year they would not authorize our debt card to purchase Paul McCarthy tickets. We explained there not our mother who are they to say we can and can not buy with our money. Got a apology after we were told by customer service not to use there card but to use another bank card. Excuse me? I should have run then. Didn't because branch manger apologized. Now this. I was approved from dealership for car loan. Would have preferred at bank threw which I put my deposites each month. Would have been fine if told at 9 am. No we don't do car loans. But being run around like this. It is not correct

Are you a non-immigrant? Don't go…read more Wanna get your documents notarized? Don't go. Wanna open an account with them? Please don't go. Meeting Jim? Absolutely don't go. I got my documents notarized in the Pittston branch without any hassles or having to explain why non-immigrants would apply for new passports . And, most importantly, the notary knew what he was doing and was very courteous. Head there instead if you want to open an account.

Absolutely flawless and outstanding customer service and support. I wish the industry would follow…read morethe same standard