Great bank and friendly service. Community banks are the best. They were very helpful and made me…read morefeel comfortable. They serve the individual and don't use a cookie cutter approach the big banks utilize.

Worst Bank EVER! They inactivated my business account…read morewithout any prior or subsequent notification! Neither by mail, email, text, or account alert! There was deposit activity every month for the past 5 months! The account has been open for 3 years! There was an electronic check drawn on the account by ME to ME - to the same address and name as is on the account! But when I tried to deposit the check at another bank, BBVA rejected it because supposedly the BBVA account was "inactive". REALLY! Mr. Jeffrey Silva, Branch Retail Executive III, called a day before all this happened, left a voice mail with no indication about the reason for the call - when I returned his call his voice mail said "he was on vacation until 12/2". He sent me an email - also with no indication of the purpose. I replied immediately. Only after I discovered that BBVA rejected their own check did I connect with the assistant manager - Jessie Rocha. He blamed it all on Corporate and could do nothing about their screw up. DO NOT DO BUSINESS with these people! Small Business Owners, beware!

Best banking experience I've had. If you're looking to open a new account I suggest this Bank and…read moreask for Gilberto, totally awesome advisor. Also the mobile app and wallet probably the best thing since sliced bread. Easy to use and has everything.

We were delighted moving back to New Mexico that Las Cruces now has 3 NUSENDA branches in town…read more Years ago, we lived in Rio Rancho and it was our credit union. It is the largest credit union in the state with locations throughout NM and El Paso, Texas which is the largest city next to Las Cruces. The Sonoma Branch location is new and convenient location for us. Their branches are never too busy, their staff is very personal and friendly and they have good complementary coffee that I like.

A good example of why America is failing and the day to day cost of that…read more Had excellent experience with all their floor staff, greeters, and account managers over 3 visits as I learned what documentation I would need and then had to return the 3rd time because I was missing a piece. That is the only reason this is not a pure 1 star review bomb. I am sick and tired of selfishness and dishonesty, and dishonesty was what I experienced. 'We're having a problem with the computer'. No they weren't, they were waiting for middle management to approve of an anomaly in my records. I use a Registered Agent to handle my business forms with the State. I use them as my address so they will receive all mail. Most of it is junkmail anyway, and the main reason is because here in Las Cruces I have experienced mail theft on average once a month for the last year. So would you use your home address to start your new business, knowing that important mail could be missing every month because of all the theft? But if it was just that, fine. But this was an example of the greed of banks and the 'Err on the side of caution' ethos that America has taken, at the cost of being good to your customers. As you're sitting in their office, look at the photos on the wall. Note they have taken care to show off their custom aesthetic. But look deeper, those stone columns are just a veneer, they aren't real stone. It's a nice veneer, but that is what it is. It's not a bank to serve the community, it is another soulless notch in everything that is going wrong in America. The person denying me also didn't seem to know that you get your EIN AFTER you file your business with the State. I have since reached out to my Registered Agent and they explained to me this is not uncommon, but that it is perfectly fine. So tldr; they made a judgment call to 'Err on the side of caution' instead of helping me get my business started, and all they needed to do was the bare minimum. But for a soulless corporation, that's apparently too much now. I'm also upset that in the roughly 2 hours of my time they wasted, they also ran my credit.

You need to go down and see Priscilla she took care of us and got us into the house we wanted!!!…read moreThey are the best in town

What can I say? When things were looking impossible and the future unknown, Joe stuck to his…read moregameplan and got me where I needed to go. My family and I can't thank him enough for everything he did to make our dreams of homeownership become a reality. If your in the market for a lender give Joe and his team a call. I wouldn't recommend anyone else!

I shopped around extensively when I was ready to purchase a Medicare Supplement plan and auto…read moreinsurance, for different insurers and agents. I chose State Farm for the coverage characteristics and competitive prices, and I chose Marisol after calling several different agents. Since then, she has provided the prompt and personalized service that I hoped for when I started looking. I recommend her without hesitation. Thanks!

In economic times good and bad, financial advisors have helped manage my earnings to provide for…read morethe future. Some advisors have been adequate, some less so. Since 2023, I've found Charles Schwab to be a very good firm for savings and investment tools and fees, with excellent communications and responsiveness at all times. I'm especially happy with the independent Schwab branch in Las Cruces. The Las Cruces branch personnel provide expert skills and support. After evaluating my needs with branch leader Jackie Michael Edwards, I now meet with branch consultant Danielle Evans. Ms. Evans is an astute listener as well as explainer, patient and thorough when I need help understanding choices and forms. I trust her to care about my interests and help me think clearly about my opportunities. I also appreciate the best front desk support (Stella) I've experienced so far in my dealings with any investment branch. NMhttps://client.schwab.com/Public/BranchLocator/branchdetails.aspx?branchid=1838.

Waterstone Mortgage re: Josie Herrera NM#1433855…read more This is a complaint about a kitchen cabinet job my husband, Javier Gonzalez, did for Josie Herrera the week of April 22nd through the 27th. A job he would normally charge $6000 for, he gave her a price of $300 with the expectation of getting future jobs because she's in the real estate business. She did not give him the customary half upfront deposit of $150. She said she would pay him upon completion of the job. She added more work including two bathrooms that weren't part of the original agreement. On Saturday at around 2 PM after working on her house all morning, Javier asked her for $150 deposit to cover his expenses from the week he had been working on her kitchen cabinets sanding them, and spraying them white. When she said she wasn't going to give him the $150 deposit, he stopped working, collected his tools and left. My husband has been a finished carpenter since 1993. In this business, you get a deposit upfront to help pay for materials and to cover your costs in case the client decides not to pay upon completion of work. Josie is an opportunist and took advantage of him. If she can't be trusted to pay $300 for a job that was worth far more, how can she be trusted to sell a house?!

Vicki Lucero is one of the best loan officers I've ever worked! Her communication, attention to…read moredetail and overall genuinely cares for her clients. Thank you so much for filling our dreams!

Appreciate the professionalism of Brenda when helping with our insurance needs. Although I am…read morefairly new to the area and State Farm, my needs have been me.

Ive had nothing but great service from Mr Griego and his staff since I came to Las Cruces.read more