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    Citrine Med Spa

    5.0 (3 reviews)
    Closed Closed

    By appointment only

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    Services - Citrine Med Spa

    Laser hair removal

    Laser bikini area hair removal

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    Gateway Dermatology - Gateway Dermatology PC

    Gateway Dermatology

    3.0(8 reviews)
    5.9 mi
    Established in 1985
    Free estimates

    I am appalled by the customer service at Gateway Dermatology. Christine Trombino made a mistake and…read moreinstead of owning up to it or attempting to rectify the situation she stated "If you are unhappy with the care here you are more than welcome to go somewhere else." The treatment I was needing is not easily transferable. Never have I ever imagined saying something like this to a patient. I was charged for an office visit that I did not need and forced to wait an extra month for treatment due to their negligence. I spoke with Mary the office manager and she refused to take the necessary steps to correct the mistake. I will not be going back to this office. If you are considering becoming a patient I would highly recommended finding somewhere else.

    They refused to see me due to the fact I had a problem seeing their sign and drove by and I was 10…read moreminutes late. There was no one in the waiting room and it was close to their lunch hour. I begged to see the doctor, said I would be happy to wait but they refused me medical treatment. The main receptionist is very kind but the girl who checks you out and collects your money got up and slammed the glass window on me! I wanted 5 minutes of the doctors time but no go. Disgraceful! Then I get a letter from Dr. Verrall telling me they are discharging me as a patient due to MY rude behavior. Of course I had no intention of going back there. They do not care about their patients. 10 minute appointments. Dr. Pollinger never even took the time to look at my body which has severe psoriasis. This place is a disgrace to the medical field!

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    Gateway Dermatology
    Gateway Dermatology - Gateway Dermatology PC

    Gateway Dermatology PC

    Gateway Dermatology

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    Revive Medical & Aesthetic - 2014 - 2015 - 2016 - 2017 & 2018.  Thank You!

    Revive Medical & Aesthetic

    4.5(18 reviews)
    44.7 mi
    $$

    Revive is a little hidden gem in Papillion. They offer so many services such as Botox and Laser…read moreHair Removal at prices that are much more reasonable than going out west. The facility is beautiful and my provider was great! Highly recommend.

    Poor customer service/communication from management…read more Long story short: A few months ago I purchased a package of 6 for a service. After 2 treatments their equipment broke which resulted in postponement of 2 treatments. During this time I found out about an unanticipated move for my husbands job. I called to ask about a partial refund from the package since I had only used 2/6 treatments. I asked if I could be charged for the higher individual service price for the two used and refunded the rest that was unused (a difference of $300). This is where my frustration begins... I called twice, a week apart and left a message to ask about the refund. No call back. I stopped by for my 3rd attempt, was told they were in a meeting and someone would call me back. Nothing. I finally called a 4th time and asked them to make me an appointment with a manager to discuss and resolve the matter. I was put on hold and finally told I could come my and pick up a check for a partial refund (relayed through receptionist, still never spoke to a manager). When I picked up the check, it was $50 less than anticipated. I FINALLY talked to someone in management, but they did not have an explanation as to where that extra $50 went... While I am grateful for any refund at all and I am annoyed about the $50, my real frustration was lack of communication. If someone had simply gotten on the phone and had a 5 minute conversation with me a lot of that frustration would have been avoided.

    Citrine Med Spa - medicalspa - Updated June 2026

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