Just left this location and had the worst experience with Claudia! My father and I were asking all…read morethe questions needing to know before to committing to a policy and her explanation, lack of proper customer service etiquette/attitude to us was hostile to me. I had to tell her to tone it down because after I heard her say, "ohh y'all are getting on my nerves" it's what made me stay and make her more mad.

Maviela Medrano answered the phone, was very courteous and fully explained the quotes to me…read more Although I'm not going with Allstate, I'd recommend her office to anyone!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been an Allstate agent since 2013 because I am passionate about helping people protect what matters most. I really enjoy communicating with customers and working with them to try to satisfy their insurance needs. I am involved with local organizations and participate with the City of Cockrell Hill and MD Kids Pediatrics. I enjoy being an Allstate agent in the Cockrell Hill area because it is filled with friendly and helpful people. I like spending time at Kiest Park, Bishop Arts, and Trinity Groves. My husband, kids, and I enjoy going out to eat, to the movies, and playing with our dog. We love exploring the diverse eateries in the area! At my agency we are professional and provide great customer service. Several of our employees speak Spanish and can help a wide variety of customers. We have a very experienced team of licensed insurance professionals who specialize in various types of insurance. We work individually with customers to develop customized Allstate insurance solutions specific to their needs. Stop by our office at 4444 W Illinois Ave Ste 140 Dallas Tx 75221.

Hi my name is Carlos :…read more To whom it may concern I would like to let know you know the excellent customer service Nereida and Adriana provide at the location on Irving Blvd Irving TX. Friendly staff always to help and assist me with all my questions. Every time I go the office to make a payment they're always smiling, very friendly stuff always going the extra miles for the customer.

From the owner: At Altima Auto Insurance, we’re not just another agency selling policies. We’re a local,…read morefamily-owned brokerage that puts people first. Unlike big-box companies, we shop multiple carriers to find the best coverage at the best rate for every customer. We also pride ourselves on being accessible and personal: our agents answer the phone, explain your options in plain language, and are here for you when life happens. With us, you don’t just get insurance—you get a partner who cares about protecting what matters most.

Wow amazing work from Lorena she got me the insurance I was exactly looking for at a good price!…read moreHer help made my day amazing thank you Lorena the world needs more insurance agents like you!

Never will I go to this insurance place again…read more Can't get insurance straighting out it's been 2 months and still having problems Todd said it would take 8 weeks to make it right. If I wasn't satisfied with there services i can move to another agent. I wasn't and I did.

Claudia Beltran was amazing. She was so sweet and very professional , she explained everything so…read moredetailed and so precise that she was able to help me and my father open an affordable policy she is great. 5/5 recommend

From the owner: We are an independent insurance agency, servicing Oak Cliff and the surrounding areas of Dallas,…read moreTX. Our specialty is auto insurance, but we work closely with Progressive so we have the ability to cover commercial insurance, home insurance and more. Our bilingual staff is here to accommodate our clients with the best possible service. We even have the ability to provide coverage for individuals without a license. Call today for more information!

Stay away from this office! Poor communication, does not help in answering questions or acknowledge…read morethat I've cancel policy's. My whole family has an hard time with the office personal.

18 year old daughter gets in not-at-fault fender bender two years ago and a speeding ticket around…read morethe same time. They raised her rates. She pays on time and has had no issues since. They canceled her from our policy on the 2nd of February 2022 and we didn't find out until my daughter went to pay her insurance today. They say they tried to call me once. No emails, no notifications on app, no calls to my wife or even to my daughter. She's been driving around without insurance all month and this office barely even tried to let us know. Communication has been a problem with this office since day 1 and the only reason we hadn't switched yet is that it is a pain to do so. (which they apparently count on for customer retention) If you turn your GPS off for 2 seconds Statefarm sends you an email and the app blows up your phone. Full on Defcon 5 status. They drop a driver off your insurance and its crickets. If you have to get Statefarm (god why?), do yourself a favor and find another office to get your policy through.

this office does not know how to return a call. They sold me on insurance and told me if I waited…read moretwo weeks. It would be lower so I waited and within two weeks got another bill.. try to cancel, I texted him called him and emailed him and never heard back. I called State Farm main number and they said I had to speak to this agent in order to cancel it. Tried since September 24 finally got a hold of them two days ago and they said they would cancel it and call me back and never did. I personally think you need to stay away from this Agent.

Eben did an amazing job in helping me process my request. Very helpful and kind. Appreciate the…read moregood help!