Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Five stars because they are quick and easy to deal with. Ericka was great in assisting me in…read moregetting started. So far so good but I just needed and SR22, so yeah I'm content.

Absolutely crushed my life. I don't have it made I live from paycheck to paycheck. Having pneumonia…read morefor a week set me back but I was able to come up with just enough money for my rent. As it was agreed with management I had the money and rent would be paid on the first. Amax takes out twice on my car insurance $213 taken twice when I called them and told them 3 days ago I told them I needed this money back in my account before the 1st it's a must. They said they would call me back the next day and keep me informed - NOTHING! Money was not put back and unfortunately I'm on the eviction process.

After weeks of frustration with our previous insurance agency, we found Royalty Insurance and…read moreDillon - and what a difference! From day one, Dillon was responsive, straightforward, and on top of everything. We needed our 91-year-old mother's policy updated after installing a new Class 4 impact-resistant roof. What the previous agency couldn't accomplish in over a month, Dillon helped get processed in less than a week. Communication was excellent throughout, and most importantly, my mom received the premium savings she was entitled to because of her new roof. It's refreshing to deal with someone who answers your questions, keeps you informed, and simply gets things done. Thank you, Dillon. You earned our business and our recommendation!

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

I have had the pleasure or working with Jerry for about 26+ years to date. He has been a great…read moreagent and kept a solid team always willing to answer my many questions. Jerry provides updates on my policies regarding any changes I may need to be aware of. He has kept my family comfortable for each and every auto/home claim encountered to date. When I personally go into his office for our annual policy reviews, he often shares his catch of day from his recent fishing escapades. You can count on Jerry and team as he stays current and will be there if and when you need him.

Just switched to Jerry from a competitor. He and his team are very professional, approachable and…read morejust plain nice. We were set up and ready to go in a day. He personally answered all of our questions and took time to explain everything. We are very happy we made the change and would not hesitate to recommend Jerry and his team to others. Great company and great rates as well.

Best Auto Insurance of 2018. Payless Insurance. Payless Insurance has relatively low rates and a…read morewide variety of discounts, including some for green vehicles, which makes it our pick for the best auto insurance company OVERALL. Our view on Payless Insurance? Best Value and Best Services & Features. My Fiancé and I couldn't have been happier with Shawn and Mike as our Insurance Agent. -Gracie & Uriel Cadena

I was referred to Payless from a friend and went into their location to get more information. Both…read moreMike and Shawn are very professional and took the time to answer all my questions. I started with my personal vehicles for about 6 months and then eventually switched over all my commercial vehicles. Now I even do my boat, motorcycle, and toys with them. Never had an issue. Rates are the cheapest I've found as well. Thanks guys!

Denise and the entire team over at the Thumann Agency are the best people in Dallas for any…read moreinsurance needs. I'm based all the way in Pennsylvania and needed some help with a unique Dallas project that none of the national guys were willing to help with. One email to the Thumann Agency and Denise called me mere minutes later anxious to get started on my needs after ensuring she understood the full situation. While Denise wasn't quite able to get what I needed done, she was certainly the most willing to go above and beyond what I asked her to try. Additionally, she kept in touch throughout the entire process so I wasn't left in the dark while she kept trying different approaches to try to help. Despite not being able to fill my needs entirely, I'm still recommending her specifically and the entire Thumann team to anyone and everyone I run across in the Dallas market as I know she'll take good care of them. Thank you Steve for having such a great team and keep up the fantastic work!

The agents at Thumann Agency specially Nida Pasha and Desni Cox are two of the best insurance…read moreagents I have ever worked with. They understand our insurance requirements and are always happy to answer all my questions including the complicated ones. They are forbearing of the pressure I put upon them whenever I am in need of quick response. The types of insurance coverages we purchased from Thumann Agency are general liability, workers comp, business insurance i.e. coverage for contents of warehouse, commercial and personal auto, renters and home. These agents are more than happy to shop around for us.

hola rrecomiendo esta compańia de seguros, es muy buena y muy exelente atención…read more gracias a la seńorita Irais mauricio por atenderme exelente atencion

Exelente ayuda, una persona muy carismatica, ojala siempre tenga esa alegria para atender a los…read moreclientes

Katie has outstanding knowledge of her business and was a pleasure to work with. She makes sure…read morethat you have appropriate coverage at the best price. She saved me money from my previous insurance carrier.

Everything about this company is bad. First it was the quote…read moreand insurance selection - pricey and not the best one Then it was trying to reach them - very long hold times with no response, and emails going unanswered.