I told when my car went in for repair it would be 2 to 3 weeks and it ended up being in there for…read more11 weeks. I finally picked it up today but before I picked it up they made sure to let me know about my deductible and that if I was going to pay with a credit cards it would be 3% more for a processing fee. I would never recommend taking a vehicle there for repairs.

A semi tore my front bumper off in a hit and run - Ward's had my truck back and running like new,…read moreand everyone there was so sweet about it! Wouldn't go anywhere else!

Called Gary on Monday and showed up for him to give me an estimate on my bumpers and grill. He…read morefixed everything by Wednesday at 5pm, and he stuck to estimate and everything was done (and he even threw in a new bulb for my light) when he said it would be. Great experience! Will use again.

From the owner: Paint body mechanical used car sales buy here pay hereread more

My RAV 4 needed front end and rear quarter repair. George was great help getting the insurance…read morecompany to put manufacturer parts on it instead of after market parts. When I got it back it looked like it just came off of the showroom floor. I would definitely recommend Jets!

Jets repaired my vehicle after a nasty collision. They gave me a fair estimate, were very punctual…read more(they even finished a day earlier than I was expecting), and they made dealing with the insurance company a breeze. My car looks better today than the day I bought it, both inside and out . They were genuine, honest, and did AMAZING work on my car. I highly recommend this place!

Excellent. Professional. Friendly. Honest. Great to do business with. Hope that I never need to use…read morea body repair business again, but if I do there is no question that I would use these folks again. George and his shop associates deserve way more than 5 stars!!!!!

From the owner: Free estimates for repair and work with all insurance companies. All of our collision repair is…read morealways backed by our lifetime warranty. Jets has invested a lot to insure that we can get a vehicle back to the condition it was in before a collision. Car-O-Tronics (which is manufactured by Car-O-Liner, a Swedish company) is a computer measuring system that puts the vehicle back into company specs, no matter what vehicle it is - car or truck, foreign or domestic. Jets has full glass coverage capability, including windshields. Jets provides a down-draft painting booth. We bake the new paint on for 35 minutes to cure it in our new technology paint booth, instead of the cross-draft procedures of old. This gives a better finish to the vehicle, and shows in the final product. Detailing is always our final step to ensure that every vehicle owner will walk out of the shop pleased with the repair and condition of their vehicle.

When our car hit a deer this past March, we ended up bringing our family car here. Although this…read moreowner has some really good ideas on how to repair the cars he receives, he always tries to work diligently. Although this experience was positive, their have been times in the past when he did end up messing things up even further (because of that, I won't comment on those experiences here), so the owner isn't always perfect! I mean: who else would use a plunger-like device to pull door dents out of car doors fairly quickly without hurting the paint? He always tries to keep costs to a minimum, if the person is paying out of pocket, but does do a great job either way! He tends to never overbill the insurance company nor the recipient, and is always diligent in his work, so you receive your car back fairly quickly and in working shape. I'll keep coming to you when I need you. Thank you for your efficient services you provide to this community.

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....