In a word, Stunning! This cozy, jam-packed with all you could need and want in a library is filled…read morewith both old-world charm and futuristic possibilities for you to pursue. The architecture inside is worth the visit itself. There is a place to shop, browse and outright purchase books and other items for a fraction of the cost. The idea lab is a dreamers paradise where you can learn to print just about anything your heart desires, be it greeting cards, mugs, t-shirts, you name you can learn how to create in the lab. If you are seeking peace and quite, sneak off into one of the little cubby rooms to read, meditate, make phone calls or work on your computer. There are plenty of open spaces to relax and unwind with a good book or magazine while still participating in a public, social experience. There are plenty of windows to gaze out into the beautiful park or quaint city scenery. They have books for those that struggle to read with smaller print. There is a very large section of large print books. A children and teen section as well as every subject the adult could want for book selection. A beautiful, wonderful resource for the Birmingham, MI area.

The original parts of the building are so gorgeous; the renovated and later added spaces are a…read morelittle clunky and lead to added noise pollution in certain areas. The collections themselves were fine, nothing overly impressive. Staff could make an effort to greet people. My favorite places were in the old portion of the building--gorgeous old lighting, the room with the fireplace--those are the cozy places I'd use if I was a regular visitor.

I had a surprisingly smooth experience at the Social Security Administration office. I made an…read moreappointment a few weeks in advance, and the entire process was efficient from start to finish. Check-in was quick and easy, and I was called back within about 15 minutes of my appointment time. The employee assisting me was professional and helpful, and my business was completed so quickly that I was out the door about 10 minutes later. Highly recommend making an appointment! If you make an appointment ahead of time and come prepared, the process can be much easier than you might expect.

Everybody was very kind to me, but the security guard is useless. He kept cutting me off when I was…read moretalking. When I told him he's being rude, he said I know. He also said he works for her He pointed the lady at the window. Don't our tax money that put food on his table. I'm glad we pay him to be a jerk. ZERO COSIAL SKILLS. HE KNOW HOW TO URGE AND THATS ALL HE KNOWS.

We called regarding a mail hold. Glen couldn't have been more helpful. Contacted our letter carrier…read moreto bringing our mail back to post office. The absolute best. Pleasant and responsive and helpful!!!

Went in to pick up certified mail that I missed for the company i work for. Had a utility bill the…read moretracking # and a company credit card. I didn't even say a word, they didn't want to help me. It wasn't until a very nice old lady came and helped me out that I was able to receive my certified mail. Way to much unnecessary attitude, i would of provided what she wanted if she just told me instead of giving me attitude.

Evidently this is a marketing network that sells opportunities to local financial people. Many who…read moredo the seminars are not securities licensed...they are insurance salespeople. Why libraries and Chambers of Commerce allow these seminars in their locations and subliminally legitimize them is beyond me. These people are not accountants and do not have the licensing, education, or ability to discuss taxes. Don't waste your time. It's very close to fraudulent.

Attended a Taxes in Retirement seminar in East Lansing. False advertising. The seminar had very…read morelittle to do with taxes and was more like an Investing 101 seminar. Essentially Enlighten567 is a marketing firm. The seminars, offered by financial planners, are just a way to get in front of the public to get new clients. The presenter, in my seminar, couldn't answer basic questions about taxes in retirement. You're better off accepting a free dinner at a steak house and listening to a sales pitch. At least you get a free dinner.

excessively verbally abusive costumer service!!! If you have…read morea mental disability such as Asperger Syndrome, depression or PTSD issues - stay away from this office,. The atitude here is towards escalating problems due to need for assistance or confusion rather than de-escalating them.

The security guard is unnecessarily rude bordering the line of being aggressive. I witnessed him…read moreharassing an older woman for having a bottle of water in her purse. Yes I realize it states no food or drinks, but honestly it's not like you can't show some common sense. Especially when after they called my number and I walked by his desk, there in the floor was his soda.

Excellent service. Listen and accommodated special request. Our agent,Karen, was friendly and…read moreattentive. The hotels were excellent.

Probably the easiest vacation I have ever planned, staff was extremely professional and friendly at…read morethe same time, reliable and I would recommend them to anyone, business or pleasure, they handled everything perfectly