Family owned company, several family members are there all the time. Everyone there is extremely…read morehelpful and knowledgeable. Yard crew will load products for you. It's a pleasure to shop there, you're met with a smile as you walk in the door. Quality of wood especially for treated wood product have a much better rating than those purchased at big box stores. Expect better performance and longevity for ground contact wood products purchased from Shaw's. Tell Jerry the owner I said Hello when you go in.

Building a house has been quite the nightmare and challenge. After visiting so many flooring places…read morefor selections, we found Jennifer Contorno at Issis. She was so incredibly professional, patient, caring and responsive. I have never experienced this level of service with any other vendor for our house. I will definitely be back and recommend her and Issis to anyone. The amount of time she spent with us was so incredible and our selections were absolutely what we are in love with because of her. Issis has such a wide variety that I couldn't find at other places. If they did have any variety they didn't have the service...crickets. No one to talk to no one to help that didn't seem like they had to be somewhere in 5 minutes and were already late. LOOK NO FURTHER!

Service and installation were great. My problem is with the quality of the Mohawk engineered…read morehardwood floors I bought. I had read that prefinished hardwood floors are more durable due to the factory finish applied. Well, these Mohawk hardwoods already have numerous nicks- way more than my previous homes on-site finished hardwood floors. Also , they have this low sheen that is IMPOSSIBlE to keep clean looking. I think the top finish is too soft. I would NOT recommend Mohawk engineered floors. This, after spending $12,000 for them. Would not use or recommend Mohawk hardwoods.

This review is for both South Cypress tile and the product we bought. We bought a hard to find,…read more2X4 inch thin glass tile color of Sage Mosaic. These are very pretty tiles, and while not cheap are sold at a reasonable rate via South Cypress. South Cypress does include a few extra sheets in each batch sold as they do crack sometimes in shipping, but for the most part shipping is trouble free. Incidentally, If you are installing these thin glass tiles, would highly recommend you work with a contractor that has specific and heavy experience cutting glass tile, as they are not all created equal. We had a major problem in the middle of our project where we ran low on tile. I paid over $185 to have the extra tile expedite shipped next day Fed Ex priority overnight to complete the job. Unfortunately, the shipping company South Cypress uses got the wrong address and sent it to another city, delaying my project for a day and costing me additional non-work labor hours. While that was inconvenient, I have to credit South Cypress for going the extra mile on trying to make up for that costly snafu. They refunded the rush shipping charge and gave me that extra box of tile free of charge for the trouble. Big credit to Michael Clark, customer service, for the extra follow up and high level of communication and effort. That deserves high praise - it's nice to see an organization so committed to service that they would do that without even asking. For that reason, I recommend South Cypress and will definitely order product from them again for other projects in the future.

We had the best experience with South Cypress. We aren't from Alabama, but we were in need of a…read morevery hard to find tile for our kitchen and through a ton of searching we came across South Cypress and were so impressed with their customer service. They can ship tile anywhere and truly go the extra mile to ensure a satisfied customer. When the manufacturer had delays they would contact us immediately and give us updated information and even the option to cancel our order if necessary. I told them that we will use them when we build our dream home one day no matter where it is. Highly recommend! Just wish I could meet them in person one day!

Huge selection on site and many more that can be received quickly. Very knowledgeable and helpful…read morestaff. Highly recommended if you want personal and professional assistance in your flooring projects.

The only reason I gave this two stars is because they have a good selection. But their customer…read moreservice reception guy, had no knowledge of anything, couldn't even get up to show where items were, said there was no one to help with tiles, faucets or even finding the marble slab I wanted to look at. You are on your own! He couldn't of given a care about safety in the warehouse or anything. Horrible help! Glad there is close competition in the area, cause they made a large sale today!! And we're very helpful and hands on.

I absolutely LOVE my floors. Great pricing and so so beautiful! They were very helpful and did a…read morewonderful job with the tongue and groove. And we had plenty of wood to get the job done. I have reclaimed wood left over and going to do some shiplap walls.

Don's was great! I went in to get a carpet runner for my hardwood stairs. They were helpful and…read moreprofessional. They gave me a quote on the spot and came to my home within two days to check the measurements. They explained how it would line up and how far from each edge we should put it. The runner was installed two weeks later and looks amazing!!

Very professional. Responding in timely manner. Availability was great. It didn't take months to…read morebe available to do the work. Job was done in a few hours. Didn't require me taking off work. Quality of work as expected.

If I could go back in time and not ignore the red flags I saw, I would never work with Steve again…read more I had purchased my granite directly from a different supplier close to me, and he was on their recommended installers list. I got an estimate from Steve and also another company. The man from the other company was extremely professional and had a digital contract. But I chose to go with Marble & Granite Imports because there was less of a language barrier, even though he doesn't offer a formal contract (first red flag). He just writes down the numbers and job on a piece of paper and lets you photograph that with your phone. No written agreement, holding him down to doing what he says he will do. The second red flag was, once he received the granite I purchased from a separate supplier, he was harder to get in touch with. He doesn't typically answer his phone and his voice mailbox is full. I almost had the other company just come and pick up my granite from him, and I wish I had. He came back to my home on a Monday and removed the existing countertops. He didn't put down any temporary plywood, leaving me with just exposed drawers for almost 5 days. He said it would be a 3-day turnaround, so I was expecting him by Thursday, but he didn't come until Friday. When he showed up with his crew, he pointed out that he had forgotten to cut one of the side splashes for my kitchen. When I asked him when he would have that ready, he smarted-off to me and said he'd have it to me within the next year. How disrespectful!!! I don't care if you think it's some kind of a joke, but when a customer is paying a total of 5k for a project (including materials -- granite, sinks, and faucets, labor to cut and install granite, and plumbing to connect the faucets) you treat people with more respect. When I pressed him to tell me when he would have my side splash cut and installed, his reply was, "Next week, when I get around to it...." Not acceptable!!!! So, get THIS now. He and his workers had the job halfway installed. No backsplash and the sinks were not connected yet. And he whips out his bill for the entire amount and demanded that I pay it right then. I said, "I'll pay you when the job is complete." He goes APE SH*T and started yelling for his crew to pack up, that they were pulling out of there. He literally used my granite that I had already paid for and that he had already cut as leverage to bully me into paying him before the job was complete. Seriously, who does that?!!! And he continued to yell at me for not trusting him, that he would finish the job next week (though he was demanding that I pay him in-full before the job was done). He agreed to "let" me hold out $500 from the entire balance, payable upon installation of the last piece. I was shaken so badly from this man yelling at me and bullying me into paying him before the job was complete that I tried calling my neighbor to come over, but my hands were shaking so bad I couldn't work my phone while he was yelling at me. I had to go upstairs and cry after I paid him. He did come and apologize for yelling at me, and proceeded to tell me what a fun guy and what a great guy he really is, but I wasn't having it. He tried to smooth it over, as if he didn't just bully me into paying him and yell at me in my own home. He did come the following Monday and installed the last piece and I paid him the balance I owed. Honestly, this man's lack of professionalism and the bully-tactic he used to extract payment from me before the job was complete left an incredibly bad taste in my mouth. I was literally traumatized by having to deal with this strange man yelling at me and bullying me in my own home. Oh, and I have a small ding in my stainless steel refrigerator as a momento of my experience with him. My kitchen is small and I know accidents happen...but this just takes the cake. I would never in a million years recommend him to anyone, except an enemy. Seriously. When I look at my new countertops, I remember the trauma I experienced being bullied in my home. So not worth it. I regret the day he darkened my doorstep.

I must say how happy we are with Steve and his crew. I picked the slab from Triton in Birmingham…read more(awesome display of slabs and beautiful tiles). Steve and the crew demolished the old top and took it all away. The next day he and his crew installed the new top (quartz) with the new sink and new gas cook top. Great service as all was done in a couple of days. The price for the slab and for Steve and his crew were very reasonable. I would not hesitate to have Steve and his crew do work for me in the future if needed. Do not be afraid to talk to Steve and take advantage of great customer service.

Bart conducted a structural engineering inspection of a home that I was under contract to buy. He…read morewas generous with his time and added helpful diagrams to his report upon my request. He also provided me with a lot of photographs that he took during his site visit. Altogether, I paid a little over $1,000 for his services. I hired Bart because the home that I was interested in buying had very uneven floors in several areas, and a portion of the front porch was sinking. His report documented these issues and proposed remedies for them. However, I think that it also overstated the current condition of the home. Like most people, I have been in a lot of houses. I can say without exaggeration that the master bedroom of this particular house had the most uneven, sloping floor of any house that I have ever visited. Yet in his report, Bart repeatedly used the word, "slightly" to describe the degree to which various aspects of the home were less straight and level than normal. I feel that such language minimized the importance of his findings and made his report less useful in the negotiations with the home seller that followed. I think that Bart's report should also have emphasized that some aspects of the home's construction were substandard, and frankly bizarre. For example, someone had begun to install a supporting beam under the floor joists beneath the master bedroom, but quit midway through this project and left half the beam lying on the ground in the crawlspace, and the other half literally hanging from the floor joists (thus providing no support at all, and in fact further stressing the unsupported joists by adding its own weight). To be clear, I would not have wanted Bart to exaggerate any of the home's problems. I simply would have preferred language that more accurately described the state of the home. Also, Bart would not provide estimated costs for the foundation work that he suggested. That information would have been extremely helpful, and I think that it is reasonable to expect a structural engineer to be aware of the going rate for foundation work in his geographic area. I would consider hiring Bart again, but probably not under the same circumstances. In part, that's because I learned enough from him that I feel more confident in drawing general conclusions about the structural soundness of homes without enlisting an expert. But it's also the case that his report was for the most part not actionable. I already knew that the front porch was sinking and the floors were uneven. What I really needed to know was how much it would cost to fix these problems, and Bart did not want to give his opinion on that.

When you need a structural engineer for your home or business, BrightWork is there for you! They…read moreare professional, responsive and extremely knowledgeable. Let them help you solve your engineering and design issues