I've had nothing but a great experience at Axis Condos! From the moment I moved in, it's been…read moresmooth sailing beautiful modern finishes, smart layouts, and views that honestly make it hard to leave the building. The amenities are top-notch. The gym is massive and actually feels like a real fitness center (not the usual condo "treadmill in a closet" situation). The lounge lounges space is cozy for anyone who works from home or is in school. Pool side is Absolutely perfect for relaxing or entertaining friends. Security and management are always professional and responsive. Packages are safely handled, and the building stays clean and well-maintained. Also, the community vibe is friendly, and I've met some really cool neighbors here. Location-wise, you can't beat it close to public transit, universities, shops, and restaurants. Whether you're a student, a young professional, or just looking for a sleek downtown lifestyle, Axis delivers big time. Highly recommend. If you're considering it, go for it!

Best building in downtown SJ. The staff is amazing. Responsive and on top of everything! Respectful…read moreand courteous. The building is immaculate! I've never lived in a cleaner highrise! I highly recommend this place to buy or rent but if you rent, please be respectful of the unit and the other resident/owners.

I have owned in this building since 2018. Though things were not that great in terms of management…read morewhen I first purchased my unit, things improved immediately since the new management has taken over. This is a well constructed and maintained high-rise in the heart of downtown San Jose with incredible amenities and many owners who really care about the community.

Pardon this delayed review but I guess this was sitting in my queue for 3 years! haha, but this was…read moremy experience when I was condo shopping when prices were low and there was a sales office: ------------ Originally published 01.2013 ---------------- Do NOT come here if you're the type who despise rude and bougie sales reps. I came here in December of 2012 and was looking to get into the real estate market since prices were low and I had a price range of $300K-$400K. The sales rep was a pregnant twat and was very rude. When my family and I came by, she asked what my price range was and when I through out the $350K number, she didn't seem very interested to show us the remaining units from the 9th floor and up. I was looking for something simple for just myself. A one bedroom condo with a possible den or no den. When the lady took us around, she said that a one bedroom on the 9th floor was going to run me about $415K. When my parents asked if a fridge or washer and dryer came with the unit, the lady rudely said " of course not! You'll have to buy it yourself. You NEVER get those from the developers"....Funny since we had just come from Plant 51 and they threw in a Fridge and Washer and Dryer which saves a buyer at least $2-$3K (wash and dryer and plant 51 was basic but nice...and the fridge was a french door with bottom freezer). Overall, I think of all the downtown units I've gone to, I think I've decided to buy at Plant 51. I think it's the smarter decision since whole foods will be opening and it's right next to cal trains and the alameda is having a revamp. Plus despite the safeway downstairs at the 88, it's near noisy bars and the homeless detract from the area. Trust me, I went to SJSU and lived near campus for years so I know. Plant 51 is farther away from the grossness. 1 star for location and the rude sales rep lady. Super turned off. Plant 51 however, solid 5 stars!

The apartment's new owners immediately jacked up monthly rents by @ $100.00. I fear they are trying…read moreto drive away longtime residents and seniors so they can fill the units with Silicon Valley tech yuppies. Too bad, Plum Orchard used to be consistently tenant friendly.

I have lived here 14+ yrs and I don't plan on leaving anytime soon. Over the years, it has become…read moremore and more secure. My apt is one of the older ones and if anything breaks down or is EOL, they will promptly replace it. I almost feel like I live in one of the upgraded apts because I have had my fridge, stove/oven, stove hood, disposable, kitchen faucet, leaking pipes, ceiling fan, toilet fittings, patio screen door, bedroom screen, new furnace and thermostat and popcorn ceiling removed. Jose is the nicest and knowledgeable maintenance person I have ever known. Management is awesome. The complex is well maintained, quiet and is gorgeous with tons of lush greenery and a pool. I stumbled upon this place when I was in dire need of finding a new place. Susan Thomas, Malgorzata Wright and Jose are tops! Laura H

Please DO NOT COME THIS PLACE TO LIVE!…read more I have lived here for two years and the people in charge are not nice and do not help with anything, only in passing charges. It's a really unsafe place, the people from the office don't help you with anything! We reported every time that people stole and crashed our cars and nobody said nothing, because they "can not do anything" They can't even check the security cameras!! You pay really expensive here and you can not live on peace! Please don't come here.

I've lived here for one year and I love it! Adriana, the new property manager is really sweet and…read moreall her staff is wonderful and helpful. Never had I encountered any problems with management neglecting the safety of the property nor my own. Every time I have turned in a repair notice via the tenant portal, I was called and told how many people were in front of me for service repair (say you told them on a weekend you needed something fixed and the maintenance guy was super busy-yes, they do get busy!) and I was always pleased at how prompt they were. The area is amazing for the prices you are getting. It's very mellow, easy access to 101, 680 and 880 both North and Southbound. The neighbors are very respectful and the area on its own is very peaceful. If you have kids I recommend it because there's a huge park in front of the apartments where you can walk your dogs

I can't believe how unprofessional this business is. I went to their website and booked a 9:00 am…read moretour for today, which was the only time they offered. Woke up extra early on my day off and drove all the way over, making sure I arrived early to figure out where to park, etc. Was greeted by their away sign on the door saying they would return at 9:30 am. No one called or texted me to say they were running late and no one answered their phone line or the door call box. Even though their website said they should have been open at 9:00 and they also confirmed my 9:00 am appointment, it was clear they had zero intention of meeting me there since they left and put 9:30 am on the clock on the door. By the way, I also selected that I had a resident issue on the phone line and they still didn't answer, so I assume they treat their residents as poorly as their prospective residents. The complete lack of basic human decency and respect is unreal.

Do yourself a favor and look somewhere else. There are plenty of other apartments nearby in better…read moreareas at better price points (look up the street near san pedro sq). They will 100% steal your deposit because they know 99% of people don't want to deal with suing them in small claims and don't want to risk their credit. I did the final walk through with one of the staff members, he said it looked great and told me up front that they have to hire a cleaner as just standard procedure, but there was no damage to the paint and I should expect the deposit minus the cleaning fee back. Great, 21 days later, the maximum time they're allowed to wait in California, they send me a bill saying I owe them an extra 150 because they've decided to clean and paint the entire unit. I was expressly told in the final walk through that it did not need paint. For reference, I was the first person to ever live in the unit, I cooked maybe 3x a week, and I vacuumed and mopped almost every week. I asked the property manager for proof that paint was in a bad enough condition that it needed a full repaint. They took another 3 weeks to send me photos. They sent me photos of some extremely minor scuffing that would have come off with a wet napkin. And the real kicker is they weren't even pictures of my unit. They sent me some pictures but the orientations were wrong - the door and handle were on the wrong side. That was a review of the move out process really, here's an actual review of the stay: Preface this with - the maintenance staff was great, Chris was great. That's about the end of my praise. I lived here for a year, Dec 2022-Dec 2023, the stay itself was fine, not great, but fine. It was a brand new building, but there were still plenty of issues. I rented a studio apartment, just shy of $2500 with parking for 440 sqft. It was a shoebox. When it came time to resign, I actually wanted to resign, mostly because I just didn't want to move, but they raised my rent another $100 while every other apartment around it was lowering rent (a neighboring building lowered rent to $2400 for a 1 bed). They quoted "the amenities" as the reason for raising. There's a micro gym with a subscription-less peloton, okay cool, so it's a regular bike. There's a lounge area they kick you out of at 9 or 10pm. There's no pool. There's no hot tub. There's a dog washing station that everyone pays the water bill for (even if they don't have a dog). The parking situation in there was also horrible. You pay 150 a month for parking in these stacker/car elevator things. It takes 2 minutes to call your car's spot, this can be kind of annoying when everyone's trying to get to work in the morning and you're the 4th person in line. 2 minutes to call the spot, 2 minutes for them to leave, that adds up, but honestly that'd be fine if they worked 100% of the time. But in reality, they were broken all the time. The software would break and leave the stacker unusable until a tech came out to reset the system the next day. So now you can't park in the spot you pay a lot of money for. I came back from SF a few times late at night, and couldn't park, great. So they tell you to just leave your car somewhere in the garage and pray someone doesn't hit your car because its a tight space. They also do maintenance on the system to fix it every few months and ask everyone to move their cars to an outside parking lot for a few hours while they work on it. People also hit the stackers all the time - this isn't the apartments problem per se, but the garage was designed in such a way that some of the parking spots are right up against the wall or right up against a pillar. Its just bad design, and that damage meant the stackers were frequently down. Random people would always have their cars parked in the garage too during events in downtown, I'm all for not paying unnecessary parking fees, but when it blocks people who pay 150 a month + way too much rent, it gets annoying, and the apartment never did anything about it.

We live here and have for almost a year. No hot water for nearly a month last fall. The place is…read moretotally corporate and run absolutely horribly from the top down. Maintenance staff is by far the best part of the staff (Ovi and Ezekiel are both fantastic), but their hands are tied by the corporate finance people cutting costs everywhere, and they're understaffed. Property management and building management are ambivalent and completely impersonal. Try calling the leasing office and see how difficult it is to reach an actual human vs their awful AI answering service. See photos of our trash room on our floor which became a health and safety hazard. I did not get any adequate response from management when I brought this matter up and had to take it to the San Jose City health department. They do not care about their residents. Would not recommend moving to Modera San Pedro Square. Instead. Run. The opposite direction.

It's absolutely a wonderful place to live...we've been here almost 4 years now and it's our home…read morenow...we've wouldn't want to live anywhere else! Teodesa leased our apartment to use and is Ann absolute joy and aways has a smile to greet you...she is helpful in so many ways and a delight to work! Carlos is always here to help as well and I know call Modera San Pedro team my friends!

Just moved in and honestly the place is a gem. Has a stunning brick industrial loft layout that you…read morejust don't see out here in the west coast. Solid HOA and management that responds quickly (shoutout Kathleen!), and a very informative and easy move-in process. All the neighbors are super nice, parking is secure, the communal room of shared ladders/grocery wagons/cleaning supplies is awesome. Everyone is a young professional or very early family stage. Area is walkable and feels safe. Literally nothing bad to say.

Once it was more loft owners and fewer rentals...now seems like lots of renters, lots more…read morefamilies...who stay for awhile then move on. The sound of crying kids can be heard. Other than that, the developers did an outstanding job Of creating a beautiful space with Stunning lofts and apartments. GoodGym, nice open spaces. Parking for guests can be a challenge...and there are $70 parking tickets. Great location - close to downtown. There are the "owners" who take pride in property-and those "just passing through" renters who aren't as possessive or respectful of the property... There were Two known robberies in garage last two months....unlocked cars were ravaged. Most recent: trunks were popped and contents stolen. They need security cameras and a security company on the premises...

After contacting a leasing agent from this complex and requesting information necessary about the…read moreapplication process and to provide a list of requirements and qualifications necessary to be eligible for possible tenancy aswell and a list of disqualifying issues in past or credit report in order to avoid throwing anymore money in the trash as many locations scam applicants out of application fees and credit checks for units they have already leased out or signed a new tenant to. Every location I have requested this information from besides this one were more than accommodating and even would provide a telephone number in which if we chose to make it easier we could call or text them directly. This unprofessional P.O.S. agent that responded to me after an obvious copy paste or automated response was initially sent to me had the nerve to cope an attitude with me when they completely ignored all my questions and requests and when I listed specific details of information I was mostly concerned about they snapped an attitude with me and told me to not apply with them or any other location as I wasn't obligated to do so and terminated the conversation with me. I have screenshots of this conversation but this app isn't allowing me to upload them for some unknown reason. Do not bother with these people because if this agent is in any which way or form a reflection of the type of professionalism you expect to face with the complex then you're wasting your time....

This place is terrible when initially first reviewed and over the year got better…read more The apartment did not seem to be properly deep cleaned between tenants and the apartment manager is not on site most of the time so when things need to be done properly, it took many reminders just to get something repaired or completed. There were several times that the garbage was overflowing and the furniture from previous tenant not given instructions on what to do with their furniture and how to properly dispose of it through the City crew, was a health hazard in this place for the first few months, and eventually got better after sending instructions on how to manage these types of issues. Simply, things like that need to be resolved within 2-3 business days. This neighborhood apartment complex is in Japantown after all and there is a standard of cleanliness this neighborhood requires. After auditing their tenant payment system called Appfolio which seems to not be properly managed or watched, there were several overpayments that some tenants were being debited for that goes unchecked so this was brought to the attention of the property mortgage holder to make sure their automated system did not just take tenants money from their linked bank account considering there are a lot of elderly and families that are in this community. I hope they get that audited and properly watched soon because people work hard for their money and the last thing people need is the automated payment system called Appfolio to go unwatched or unmanned daily taking peoples' money from their bank accounts when not looking. That is illegal and problematic so their management really needs to step up to actually be on site and do the job of what properly managers actually do: watch the software and stop the machines from taking the peoples' money when not looking. There were some issues with some units like the management refusing to repair the doorbell upon moving in, and also the ventilation system in the kitchen is not properly installed because there is not a kitchen chimney vent so if a tenant makes a hot plate, it sets off the fire alarm because of the improper installation of the appliances and the lack of proper masonry construction with the basic things. There was some painting that is incomplete and so some of the units look very tacky and under construction still although it is already completed. So I'm unsure of the people that have done the work at this place but their main mortgage holder needs to check this place in person for a monthly inspection just to keep up with the zipcodes' quality standards for real estate quality control. Just look at who the neighbors are down the street. This place needs to be on par with the businesses on the same street because those people are very clean and tidy and their buildings are meeting and exceeding the building standards. This building was built before the 70's so there is still no reason why simple fixes like a doorbell repair would be refused or not repaired other than being lazy. Some people like old world charm and don't want to get one of those wireless doorbells from the electronic store because that is not really the same as a wired traditional doorbell. Over a few months, this place have gotten better after raising serious safety concerns regarding the homeless encampments and the wanderers considering this place is right next to an elementary school and very certain that parents do not want their children exposed to people suffering from street drugs and other things to stay safe. Let's hope they got the services that they needed and pray that this place keeps up with the basic standards of quality especially with making sure that this place stays kept well quality. There are some great things about this place, one is that that the entire landscape was redone and looks better and newer. There were some immediate safety enforcement when tenants raised concerns so that was really nice to know that the staff and the mortgage holder does actually care for the tenants and their concerns to sleep better at night. Other than this, the only thing that made it a 3 star and not a 5 star is the fact that Appfolio needs to be watched for to make sure it does not act like an automatic ill machine that eats the tenants' money without notifying the tenant what the reasons that it is doing so. The property manager would need to review this and make sure that it does not take any more than what the agreed upon amount is per the agreement.