This tour company has numerous travel plans you can choose from, which last from half day to a…read morewhole day. Their pickup and drop off locations are easy to navigate. The tour guide was very friendly, although didn't really share much about the history, rather more on celebrity and paparazzi stories, and mostly self guided tours without too many instructions.

**Bernina Express & St Moritz from Milan**…read more LONG day out but so worth it! Meeting time is 7am. Anna was our tourguide. Big group was divided into 2 buses: English and Italian-speaking... Bus left Milan at 7:20am, WiFi in the bus not reliable. The drive is 2.5 hours from Milan to St Moritz (bring passport). We were given 2.5 hours to walk around and take pictures of the frozen lake and watch the cross-country skiers. After a quick grocery store lunch, we boarded the red Bernina train for the most gorgeous train ride to Tirano. We felt like Anna and Elsa in winter wonderland. Every turn of the train provided gorgeous postcard-like scenery. Both bus and train rides were comfortable, there were multiple bathroom breaks and a ton of great memories. So glad we did this organized tour. Arrived back in Milan at 8pm.

Using Viator, I reserved the "Skip the Line: Essential Milan Tour Including Da Vinci's 'The Last…read moreSupper'" tour on February 13, 2024 for our trip coming up in May of 2024. I paid the deposit and received a Confirmation number and a Book Reference number. 10 days before my trip, I received an email informing me that my tour was cancelled. No reason was given. I contacted Viator and they could not give me a reason and could not find any tickets - everything was sold out through June. I contacted Veditalia directly and the responses from the General Manager were useless. This is the THRID time that VIATOR has cancelled our Last Supper tour in Milan, Italy over the years. THREE TIMES!!! We booked months in advance to make sure we had the tickets taken care of and now we have nothing. We called and Viator could not do anything.

Serena took us on the Best of Milano Tour (in English) on Oct 31/19. She is a proud Milanese with…read morea deep knowledge of the city and Italy. English is excellent and our three hour tour was worth every penny. I strongly recommend this tour as a 'first stop' in Milan, and then use it to help plan your next visits!

Stazione Bergamo is a small station located in the lower town. The taxis and buses are directly…read moreoutside. The Bergamo tourist information office is also out front. (There is a VisitBergamo app and you can send a text that allows you WiFi access while visiting Bergamo.) Don't forget when you depart the train station to validate your ticket in the yellow box located in the terminal. I think the train tickets on Trenitalia are a very reasonable way to travel within Italy. I know some trains get delayed, but they make announcements at the stations. My experience, fortunately, has been on-time and very efficient service.

Be careful to read the fine print of your tour booking and ask questions before paying. I booked a…read morepricey private tour but due to airline changes, I had to modify - there was no availability for a different time or day. Although a private tour, it was apparently not a private tour that fell into the 50% refund category. So, an unfortunate and bad experience not of my own making. The customer service was less than helpful, did not attempt to accommodate in any way.

We planed a one day tour for our first full day in Milan. We connected with Tiziana Lo Castro and…read morehad a fabulous 1/2 day tour. We started with the Monumental Cemetery near the AC Hotel Milano by Marriott where we were staying. There were an amazing number of statues from VIPs and their families buried there over the last 300 years. Tiziana had many stories about the various Italian families and individual who were buried there. We then flit about Milan walking through the fashion district (seeing many beautiful people) and ended up near the Duomo. She shared quite a bit about Italian history and the city. We enjoyed our time together.

Pretty dumpy, Ireland train system so much nicer…read more We were in best cabin, cheap snacks, cheap little cup of beverage. If this is first class, I'd hate to see coach. Soap and water don't work in the bathroom. Just dumpy in general. Fortunately, it's the only time I have to use this dumpy rail system.

Never a bad experience with Italo. Not as affordable as some off the regional trains but it's…read moredefinitely worth the price for the cleanliness, nice staff and pleasant, quiet experience. Italo also offers economy and mid-priced fares that are very affordable. I take Italo from Vicenza through Milano Centrale regularly and it has always been a pleasant experience.

It's an airport in Europe... you're going to deal with long lines and mixed service as a standard…read more However, you are in Italy, so the food and beverage options do not disappoint. That elevates the rating for me itself. Once you get past the main check-in desks and past security, there are all of the Italian staples you would expect. Gelato! Pizza! Campari Spritz! Give yourself extra time to indulge in some of Italy's best, regardless of whether you're coming or going. There's plenty of shopping and places to get souvenirs. There's even a few too many perfume shops for my taste. Overall, easy to access via the metro and a place that can be navigated without too much hassle. Ciao Milano!

Coming thru ML as a stop over. Of course , we had to do TSA…read moreAgain, and catch on to the gate options. We are A. You are routed thru the longest duty free shopping area ever. i next expected a car dealership. These wait areas have immaculate WC's and charging plugs at every seat. That helps. We wait an hour here.

Absolutely brilliant personal tour with Giacomo today. Easy to arrange and cover payment, great…read morecommunication before the tour and then we met up on time at the right spot. There was no communication boundary at all, Giacomo was friendly and personable. Giacomo and I spent three packed hours together touring the best spots in Milan including the Sforza Castle, the Galleria Vittorio Emanuele II, the Duomo and more. Along the way, interesting sights were pointed out that I would otherwise have completely missed. We did not stop for lunch or snacks, but the best restaurants and little grocery spots were pointed out including the gelato at Ciacco and the cheese at Peck. I had an absolutely fantastic time and rate this as five stars. [Review 10687 overall, 455 of 2019.]

My husband and I had only 2 days in Milan en-route to Cyprus and boy did we make the most of our…read moretrip! Thanks to Giacomo and his wonderful tour of the city, we felt so much more satisfied with the little time we had in Italy and enjoyed it so much more. When he first told me the WALKING tour was 3 hours, I thought, wow, is that nearly enough time to see the city on foot and thankfully it was. Just enough to see the castle, the famous Brera district, the City Center, and lastly the Duomo cathedral. Giacomo kept us highly entertained with his skillful knowledge of the city, it's rich history, it's current status and even tips on where and what to eat to get the FULL cultural experience of Milan. We were jet lagged and probably not the best guests, but he was a great communicator.... kind, friendly, great English, good listener. He even asked us which metrics we prefer for him to use! If you want to have a very PERSONAL tour experience and leave a city knowing so much more than a book or article can offer, I'd highly recommend Giacomo's Milan Tours company. We kept walking by the larger tour groups with their headphones and flags and thought, wow, why pay the same amount for such a lesser experience?!?!? I will be using Giacomo and/or his colleages again. Perhaps when we come back home through Milan to go to Lake Como.

So thankful for the Malpensa Express and that the station is basically connected to the Sheraton at…read moreT1 Malpensa Airport. It makes for a super convenient and economic way to get from the airport or the Sheraton if you are staying there, to Milan! This review is if you're trying to get to Milan from T1 or the Sheraton. Make sure to purchase your ticket to get off at the Cadorna stop. Tickets are 13 euros each way. Make sure to have your ticket handy, as they have train staff come through to scan tickets. There have been times where they don't come by, but always make sure to have your tickets. You can purchase your tickets inside the terminal and then take the escaltor down to the track. It's super easy. Malpensa Express to Cardona takes about 45ish minutes. It is not non-stop, there are some stops along the way.

Malpensa Express is a convenient, public transport from Downtown Milan to Malpensa airport and vice…read moreversa. When living in the Centro Storico section of Milan we used this service often and boarded at the Cadorna train station. Have your ticket ready to scan for access to the platform and to show the train conductor. See the departures board at the station for track assignment. In our experience, Malpensa Express has a dedicated track at each station so if you use it often, you know where it will be. When purchasing tickets specify if you want to arrive at the Malpensa T1 or T2 station. One terminal is for flights within Schengen, the other is for destinations that require boarder crossing. Your flight confirmation should specify which terminal you are leaving from. Malpensa Express trains are 'direct'. When traveling from Cadorna to T1 the trip takes just over half an hour and costs one way thirteen euro. A direct train to T2 takes 3/4 of an hour for the same price. Other direct trains depart from Centrale station and Garibaldi station. All are the same price. Be sure you are using the Malpensa Express website to book these 'door to door' trains online. Each trip is under an hour in duration and conveniently arrive right below the airport. The trains offer overhead luggage racks for small bags, some storage is located behind/between seats and many cars have luggage racks by the door. All carriages are 1st class, the seats are comfortable and as there are no stops, there is no worries about missing your stop. Malpensa is the 'end of the line' or when leaving from the airport, your station of choice is the 'end of the line'. Several stations in Milan offer this direct Express service but not all of them. In these cases, you will need to book a separate train to reach your final destination or use the Metro. For a train, you may want to try the Trenitalia.com website for an English version of the Italian train service. Metro information is at milanpublictransport.com/metro-milan/ When you purchase your ticket from one of the many ticket machines at the station, be sure to 'punch' the ticket at one of the small green boxes on the platform to validate the ticket. If you purchase the ticket online bring a printout or have a screenshot ready for the conductor. You can purchase your ticket from the ticket agent at the airport station upon arrival. Follow the signs for Malpensa Express down to the lower level. A ticket counter is located at the top of the escalators and ticket machines are off to one side. The agents are not known for being chatty in English. All you need to know is how many biglietti you need ('bee-eht-tee') and what station you are trying to reach: Centrale, Garibaldi, etc. The ticket machines offer a number of language options - just touch the British flag icon for English.