I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.

Went there to get my glasses fixed and ended up grabbing a pair of prescription sunglasses and…read moreanother pair of regular glasses. I am out of touch on how much glasses are since I have not bought any in at least a decade. I found it on the expensive side, mind you i got the works on my lenses. I think all in it was about $1300 for Revo sunglasses and MK glasses. Service was great though!

My wife and I were on holiday in Ontario and my glasses happen to come up missing and we came…read moreacross Tans Eye Wear. Mr. Was NOT very welcoming nor did he want to help me. He said because I was Irish I should go back to where I came from for help from my own white people. I find this behavior very be-littling and racist. I would not recommend him to anyone and if you are reading this, please don't consider giving this man your buisness because someone with such a small mind should not be blessed with anyone's business.

The staff were great in assisting me with a warranty issue . My glasses needed repair and it was a…read morecase of a poor frame design . After calling the district manager Ken , they helped me get a brand new pair of glasses with new frame at no cost. The warranty was even two months expired ! Thanks Hakimi staff

My husband and I both got glasses there. I got very different service - they put our benefits…read morethrough as a direct bill for me and used that as the deposit for my glasses. My husband was told a week later that they don't do direct billing and was expected to pay in full. I called to confirm their policies and the person I spoke to couldn't understand why my husband was told that. The only difference between my husband and I is that he is black. I contacted Hakim Optical and got no response. We will be filing a complaint with the human rights commission in hopes that I'd more people complain, they will investigate.

I have been buying my glasses for years at this store. Staff are friendly and extremely helpful. A…read morelady staff really aided me in my choice of glass frames which worked out as the design fits my face structure and brightened my face as she indicated. Brad, Toronto

This is a small location so the selection is not the best, however, they do have eye exams…read moreavailable. Since it's such a small location there was no body in here when I came, I was literally the only customer. Which meant that I got really good attention form the guy working in the store. I really only wanted to get some sunglass but the guy was so helpful that I got a few other items as well. I will certainly be back to get my prescription lenses here. The service was great and you are able to order from their catalogue of frames. They even have some designer brands as well.

I walked into Eyestar Optical at the Scarborough Town Center with 2 pairs of sunglasses - Oliver…read morePeoples and Tom Ford. Neither of the sunglasses were bought at the store. William Kwok the Manager/Optician came right over to help me. He was friendly and courteous and repaired both of my glasses free of charge. Needless to say I will be back to the store the next time I am looking for glasses - prescription or sunglasses. It is not very often you get service like this. Thank you!

I noticed eyestar this past December when I needed to get new glasses. I also needed a eye exam and…read morethey have a optometrist on sight which was great and very convient. The costumer service I recieved was amazing and felt great since it is lacking in many other places. My boyfriend even bought glasses at another place and we took them back to adjust the nose piece and they wouldn't do it sadly enough...I called eyestar and they said come right over we'll try our best. Now his glasses fit perfect and comfortable as well. I tell you we won't be going anywhere else for glasses!

Great service and great pricing. You are always treated very well and you will get what you want at…read morea very fair price. Great work Cato.... Cheers, from Tom C.

I have been a patient for many years. Originally, I was a patient of Dr. Fruman and have since…read morebeen seeing Dr Sebastian. My appointment was a Friday afternoon and I arrived early and they did the usual tests. And then I waited for almost 30 minutes. Apparently, there was an emergency to be seen (she actually arrived after I did & after my tests) so I was late to return to work. I would have appreciated(by one of the 3 receptionists) being told my appointment was being delayed so that I could let my employer know. Other than that, I will be back next year. Customer service needs to be improved, my time is valuable as well.

I recently saw Dr. Sebastian and was very pleased with the appointment. He was thorough and…read moreknowledgeable, and reassuring as well. I previously saw Dr. Teixeira and was equally happy with her. Highly recommend Vision Care Centre.

I've been coming here for a few years. I'm always looked after by Dr Cheung who is very caring and…read morethorough. The assistants who help with the choice of glasses are very friendly and helpful. Was seen this time by Sarah who was very patient with me.

I walk in at Pearle Vision today to ask if they can I adjust the sunglasses I bought from other…read morestore. I was greeted by Sarah and without any hesitations she adjusted my sunglasses. She's very polite, kind , courteous and has an excellent customer service. Thanks Sarah!!! She's a great asset in your organization and Pearle Vision is so lucky to have an employee like her!!!

Grace Family Eye Care is one of the few original tenants of Pacific Mall when it first opened in…read more1997 that is still in business. Pacific Mall is filled with stores selling prescription eyewear and sunglasses but what sets Grace Family Eye Care apart from the other stores is Alvin, Edward and Nigel are all licensed opticians and are very knowledgeable about the correct designs, fits and dispensing of lens for the correction of a person's vision and they are very fair and professional. You will notice that many of their other competitors in the malls, have a huge selection of sunglasses and pretty girls as sales persons but they aren't as knowledgeable about what's the best fit for your eyes and they most likely aren't licensed opticians. If your at Pacific Mall and looking for a good optical store that has staff that is very knowledgeable about the business and are very fair and professional, I recommend Grace Family Eye Care, I have been getting my eyewear needs from them for over 10 years. Like any store in Pacific Mall, they are open to price negotiations. They are also fluent in English, Cantonese and Mandarin.

I've been coming to this place to get prescription contacts for the past 8 years. Unlike most of…read morethe dodgy optical places within the Mall they are very helpful and attentive. I've recently moved downtown and this is still the only place I go to for affordable monthly contacts :)