I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

He is unprofessional, insensitive and does not care about the health and well-being of the…read morepatients. He screwed up my eyes during surgery and instead helping me, he is lieing and treating me as if I don't matter. People need to know about my experience. Our eyes are an important part of our life. Maybe if it happens to him or a family member, he will have a little bit of understanding.

Wonderful Dr. and staff! I first met Dr. Weinstock in 2014…read morewhen he diagnosed me with narrow-angle glaucoma and recommended me for laser iridotomy, I immediately chickened out and ran away for almost 5 years! - such a scaredy cat. Flash forward to July 2019 when I decided it was silly to ignore a preventative treatment being offered at no cost....thank you Canadian Health Care! I was still pretty nervous but everyone, and I mean everyone that I came into contact with were extremely warm, helpful and understanding. Super busy office but managed so well. The procedure was comically (almost) easy and quick, went back for my 2 week checkup and everything is gold. Don't hesitate to see Dr.Weinstock if you're lucky enough to be referred, he's a terrific Dr.

This is the most organized doctor office I have been. Usually one would expected to wait for a long…read moretime even one has an appointment. But not here at The Clarity Institution. The wait to see the technician for pre screening was 5 minute or so after I checked in. After that it was just a few minute wait before the Specialist would able to see me. In order see the Specialist, you do need to referral either from your family physician or a optometrist. Ample parking.

Communicating with anyone in the office about appointments is impossible. The switchboard is…read moreoverseas, they don't relay requests, and they are rude. Urgent care needs were ignored. When we spoke to the office manager about this, there didn't seem to be any interest in improving the situation. What is going on here?

Dr berger was a giant in the field. Still a fine surgeon. His young protegés are hit or miss--some…read morediversity hired, but others (of multiple ethnicities) simply superstars. He knows what he is doing The office staff, however, are the very lowest of the low. They are the soft cucumbers you find in your fridge. The moldy apples in the well. The past date milk that curdles your face and stomach. Idiots, yokels, pathetic has-beens of the human race. They should not be hired to plunge toilets, let alone allowed near the eye. And Berger seems to have hired family to fill the role of telling you to enter one room, and then vacate another. Genius.

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

What a wonderful clinic and staff. I just moved to Markham so I was nervous to switch to a new…read moreoptometrist. I cannot say enough how happy and relieved I am to have found Markham Stouffville Optometry. Both Dr. Zhou and Nick were absolutely fantastic. Both very knowledgeable and thorough. Nick helped with direct billing, testing, and glasswear selection. Dr. Zhou calmed my fears about macular degeneration, which runs in my family, by going over the results of each test I had. The clinic also offers 3 levels of testing which I've never seen before. I think that's a great idea. Thank you all so much. You have found a loyal client in me.

I had a great experience at Markham Stouffville Optometry! Dr. Zhou was professional and attentive…read more She took the time to answer my questions and provide explanations in detail. It is clear that she is very passionate about her work and cares for her patients. Her clinic was clean and well-equipped, and her staff were knowledgeable - I was very impressed. I highly recommend!

Good customer service. Great and friendly doctors. Good hours. Glasses can be pricey.read more

The front desk ladies are in a serious need of a sensitivity training. How to greet people , how to…read moremake eye contact, how to talk properly. Unfortunately they lack the basic skills of being human ..

I was impressed by the manager in Vaughan who had to deal with a really nasty couple insisting on…read moreseeing a specialist, without a referral from an optometrist, which is legally required. The husband was yelling and the wife kept arguing in circles. They were rude and disrespectful, insulting the manager's authority and putting words in her mouth -- the manager had to write down her quote on a piece of paper as the husband said he would post it to Facebook. When they finally left, we all breathed a sigh a relief. The manager was the hero

I received a written appointment letter from this clinic. I booked a day off to attend this…read moreappointment but when I arrived I was told that there is nothing booked in their system. I showed my letter but the person at the reception just rolled her eyes. No apology, just attitude. I asked for the contact info of the manager or supervisor. When I tried calling that number from my car the extension would just drop the call. I had to go back to ask for another contact or number. Instead I received more rude attitude. This clinic has demonstrated a horrible client/customer service. I would recommend to go to any other clinic but this!!

Toronto Retina Institute Markham is a retina facility that offers the latest diagnostic and…read moretherapeutic modalities to their patients. With four locations in the Greater Toronto Area: ​North York, Oshawa, Oakville and Markham. This review is for the TRI location in Markham, north of Highway 7, near Buttonville. The office staff are helpful here. The waiting room area is clean, tidy and well organized. This appointment was with an ophthalmologist and vitreoretinal surgeon. He specializes in serious retinal conditions that threaten central vision. They are very personable and knowledgeable when dealing with patients who are seniors with sensitive eye conditions. Highly recommend.

I've been waiting for TRI's Markham branch to have its own Google Maps page so I can leave a review…read morebut since it's still not available, I'm leaving a review here instead. I visited back in August of 2025 when TRI Markham just opened as a new clinic. Before this, I had regularly visited an ophthalmology clinic in Kesington to monitor my retinal tearing but wanted to move to a clinic closer to home in Markham. As expected of a new space, the office was clean and overall the first impression was good from the receptionists. However, the experience started getting worse when I was called in for preliminary screening tests by technicians. When I sat down in front of a testing machine, the technician asked if I wanted to pay to conduct additional tests not covered by my health card. They did not explain to me (a) what the paid tests were and how it differs from the covered tests (b) whether the tests were relevant for my condition or (c) if the tests would help the doctor monitor my condition or if the doctor personally recommended them for me based on my history. They simply asked "do you want to get the additional tests?" and I had to prompt to ask if I needed it. The technician couldn't really answer what the tests did or if I needed it or not but I felt the need to get them as I would hate to have missed anything when it comes to something as serious as my vision. I also felt pressured as they were asking when I was already sitting in the seat and I felt I had to somehow answer quickly on my own, without a doctor's input, whether or not I needed these tests. In total, the tests were $75 and $95 each, making my visit an extra $170. The experience continued to worsen when I was called in for my appointment with Dr. Parth Shah. I've met many doctors from walk-in clinics to ER doctors to multiple ophthalmologists throughout my life and if I were to categorize Dr. Shah, I would say his bedside manner was less than satisfactory. I felt like he was rushed to just get me out the door as my condition was simply being monitored annually in case it worsened (retinal tearing) but I did not have an active condition (e.g. retinal detachment). He didn't spend much time asking me about my concerns - he just took a look at the preliminary tests and said it looks fine. Of the tests he had on his screen, I didn't know which were the ones I even paid for. For the physical exam, he had to shine a very bright light into my eyes to see the back of my retina. This is an examination I've had annually for several years at the Kensington clinic so I'm no stranger to the process. However, compared to my previous doctor, Dr. Shah was very rough in how he performed the test. Usually, doctors will say things like "I'm going to shine a bright light into your eyes and you may feel some pressure as I press around your eye socket" and some will even apologize or offer that we take a break if they see that I'm tearing up excessively. However, Dr. Shah does not verbally prepare patients for the physical examination he's about to do and simply proceeds, pushing through even when I had tons of tears flowing out. Once finished, he does not even offer a tissue. I'll note that I'm not a fussy patient - I've had all sorts of procedures and tend to not want to inconvenience the doctors or nurses and will just push through. However, his lack of concern for my wellbeing made me feel like an object, not a person. He concludes by then asking me if I feel like I want to continue this annual monitoring. He asks this without (a) explaining to me whether or not he personally recommends continued monitoring (b) consequences or things to watch out for if I stop monitoring and most importantly, he speaks extremely dismissively, saying that "since it's just monitoring and it looks fine, do you want to continue checking on it? I mean, I'm fine if you want to keep coming, I just don't really know if it's needed 'cause it doesn't look like it's changing". I have been told by my previous ophthalmologists that it's recommended I continue yearly monitoring as a single incident of retinal detachment can mean losing my vision if not caught quickly. While I know my condition is not active nor as serious as many others in the clinic, I found it dismissive and unprofessional for Dr. Shah to speak so lightly of it, especially when I had waited almost a year for a referral to see him. Overall, it felt like his priority was to see more serious patients who could generate more profit and run more paid tests at the clinic. I will also note that he speaks as if I'm ignorant and that he doesn't bother to explain anything to his patients, carrying an overall feeling of superiority and arrogance in how he presents himself - as someone with a graduate degree and multiple publications in neuroscience, I felt like Dr. Shah treats his patients as if they're all uneducated people who he can dismiss quickly without bothering to explain anything to them.

There are many optical shops at Pacific Mall, but after visiting a few ones, I decided to go with…read moreGlobal Optic. Although they didn't offer the cheapest price, I felt more comfortable with them because they were not pushy and sounded pretty honest. They carried many good brands and styles in different price ranges. We ended up both glasses for two of my family members and the glasses are still working fine after 2 years. Service was quick and they offered same day service if you order before noon time.

I've purchased my last 3 pairs of glasses from Global as it seems they have a wider selection of…read moremen's frames and particularly the OGA brand which I have had for the past 3 pairs I've purchased. In my many years or purchasing glasses I've never found a brand that is more comfortable and frames that are as durable as OGA. The current pair I'm wearing now are 4 years old and they could probably last another 4 or more. My prescription hasn't changed that much but it has changed slightly enough for me to get another pair. My last pair from here were sunglasses and the pair before where had Transitions ver 6. Pricing here is a little funny. The frames have price tags on them but the price you are quoted always is less than the "ticket" price. I paid for my pair upfront so I can get my receipt immediately and submit it for my benefit reimbursement. Since I've bought my last 3 pairs here I know I can trust them and that things will be just right. They had my measurements from last time so they didn't need to remeasure this time as my measurements were already stored on their computer system. I was in and out pretty quick which was good because I had somewhere to be right afterwards. With Transitions lenses they have to send them out to a lab which takes about a week which is fine because I have errands to run on the east end next weekend anyway.