I won't be returning ever again. The complete child at the front desk does not have a single clue…read morehow to deal with 1-800 contacts. 1-800 contacts has them down as an uncooperative eye care center for a reason. The first time I ordered my contacts they messed up the prescription (sheehy) and the person at the front desk refused to do anything about it until I had to pester him for almost a full week. I thought I finally found a place I could call Home for my eye care and unfortunately, this is not the place.. completely and utterly unprofessional front desk administration and I will never tell a soul to go here.

Frequented this place for years when Iived in y. They were the best in every way…read more Never had an issue and always ready when promised. I miss their kind and professional service.

shaista is so kind and respectful. She is my closest so wonderful. Helps me so much. She's such…read morean angel.

A great all around experience! Very knowledgeable staff, right on schedule as far as my…read moreappointment, and I felt that all of my questions were answered...I would definitely recommend Dr. Gutmaker and his staff! I'm very happy I chose this location! Thank you!

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.

I was tired of bad scripts for glasses from box stores etc... I went to Dr Stack and he spent the…read moretime and did a very thorough exam. For the frist time in many years I have glasses that were prescribed perfectly. He's the best, and I found him and his staff to be very accomadating and friendly. Jay

Rude and unsympathetic staff. I missed and had to reschedule appointments due to sensitive medical…read moreissues, but staff that answered my call was unsympathetic, and never got back to me to reschedule an appointment .

HORRIBLE EXPERIENCE. Go to another eye doctor. I waited 5 weeks for the appointment, but when I…read morearrived it wasn't in the system (that day or any day), even though all my background information was correct. So clearly someone forgot to hit the save button when we scheduled the exam. This appointment was an hour drive in heavy rain. While I waited for the receptionist to continue starring at her computer, I got to read the many printed notices to patients that were taped around the office. These notices were obnoxious to say the least. Including a large note saying that if you dared to be cranky they would add a $50 fee to your bill as a fine for bad behavior. When I pointed out that this seemed less than professional I was told in a terse tone of voice that it was joke, that most people "got it", and "... if you had to deal with the people that I have to deal with all day long then you would get it too." This complete lack of professionalism might be okay in a dive bar, but I find it unacceptable in a medical environment where the office is interacting with patients. This is an office that deserves a zero rating.

Nice frames. I have been a customer in the past and I was very pleased with my purchase. Staff was…read morenice.

I bought a pair of prescription sunglasses here in November with a warranty - on SALE!!!!! - for…read more$69. They were cute and totally worth it because I need glasses to see to drive and clipons just aren't as good. Wouldn't you know it, my eyes changed dramatically in less than 3 months and my old sunnglasses are no good anymore. So I took my new prescription into Boscov's Optical in January - same young man as sales person - too see what they could do for me....because of the waarranty, he was able to replace the lenses in the sunglasses within 2 weeks for....drumroll...$32! That was such a steal that I bought another pair of regular prescription glasses for $150 which was also a very good price for no-line scratch resistant polycarbonate bifocals....Great service from Boscov's Optical! Thank you!

From the owner: At Boscov's Optical, our focus is on you. Shop the best eyewear brands and styles at great…read moreprices. Eye exams are available in most locations; or bring in your outside Rx! Vision insurance accepted.

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

They are exceptional and heard many good things about the care and attention to detail offered.read more