My account goes back a year. The 2 stars is for quick responses and politeness. This was a total…read morewaste of money. I learned nothing at all. They did their look out during hours when the person was working all day at home. I do not recommend this company. Updated to say that this is in fact the company I used and have proof of payment.

I am so grateful for James and the staff at West Coast Investigations. I reached out to a number of…read moreinvestigators to take on my case. I chose James because he provided me with details and insights that no other investigator did. He was honest about what he could and couldn't do from the beginning. He maintained communications and was quick to get the job done. I can't recommend him enough!

The WA Pro Se team is truly amazing! They were quick to respond to my request and was able to make…read morethe process effortless and stress free. There was great communication from start to finish on the papers that needed to be served and they even were able to provide me with a list of option and honest feedback on next steps after they were unable to serve the individual the first 4 times (Not their fault! The papers did get successfully served after!) I highly highly recommend WA Pro Se. You will not be disappointing going with them if your looking for a process serving agency. Worth every penny!

Jessica and her team were exceptionally professional, handling a delicate case with speed, care,…read moreand precision. Jessica guided me step‑by‑step--coordinating seamlessly, ensuring I provided accurate documentation, and making the process effortless. If you need a process server who's responsive, trustworthy, and thorough--whether you're a legal professional or an individual--look no further. Your needs will be met efficiently and with genuine care.

I would highly recommend Josh to my friends and family. He is punctual, great with communication…read moreand acts with a high level of integrity. I am so grateful to have had the opportunity to work with him.

I had a chance to talk to Josh about my father's situation. He heard me out and was able to give me…read moregreat and clear answers. He has a very comfortable tone and a great listener .thank you Josh for your help.

Incredibly kind. I needed a single piece of information--I just don't have access to the restricted…read moreP.I. Databases. Steve was VERY generous in that even though I offered to pay him, he looked it up and gave me an answer at no charge. FOR SURE, when I need a P.I. for something substantial, I will be calling Sound Private Investigations Specialists. THANK YOU STEVE!!! Update: Since then, upon being confronted--the woman in question has admitted what we both thought.

I contacted them for a surveillance. Steve was quick to respond, took great intrest in explaining…read morehow it works. He gave me free consultation for an hour. He resolved all my concerns. I will recommend him anytime.

No answer first call, left a message. Quick and prompt return call but unsteady and not reassuring…read moreof ability to serve papers. "Iffy" May reason for 2 stars is the John gentleman said he'd call me back to schedule something but didn't. Didn't even keep his word and was obvious at this time just blowing me off. Hard to take this company serious now.

Joe was a great resource in a trying time. Professional, reasonable, and a can do attitude…read more Everything I needed. Thanks showers PI :)

Christina got the job done and I would use her again if the need came up. My only observation was…read morethat communication could have been better, however, I realize that they may have to make several attempts and maybe trying to combine trips for efficiency they may not share if an attempt was unsuccessful. My job took a bit of time since there was a holiday weekend that interfered and I had 2 individuals to serve that may have complicated matters and some folks are dodgy to begin with if they conduct their business in a certain way. Ultimately, the job got done and I am a happy camper!

Great service! highly recommended! Christina was very pleasant and helpful with my case, kept me…read moreupdated often and completed the job quickly.

I cannot recommend Edgar Hall highly enough. From our first conversation, he was knowledgeable,…read morecalm, and incredibly reassuring. He walked me through every step of my case, explained my rights clearly, and completely shut down the opposing side's scare tactics. You can tell he genuinely cares about his clients. He's sharp, responsive, and truly fights for you. If you're dealing with debt collection, legal pressure, or just feeling overwhelmed by the process, Edgar is exactly the kind of attorney you want on your side. I'm so grateful for his help and expertise. Thank you, Edgar!

This lawyer is a one of a kind. I'm not sure that I even knew a lawyer like this existed. He took…read morethe time when he did not have to. He took the case when it did nothing for him. He took care of a United States Veteran who was out of options by no fault of his own. This guy is smart and talented and incredibly wise. He was straight forward but used kindness to explain things. He is one of the good guys.

Service was good and efficient. Everything was taken care of as intended. Thank you for your timely…read moreresponse.

I would not recommend using this process server. My experience was extremely stressful and…read moreunprofessional during an already difficult time involving a harassment case. There were repeated delays in attempting service, and communication was inconsistent throughout. At one point, the server shared personal issues that were affecting her ability to complete the job, which should NOT impact a client's case. I have documentation where she told me she would send service via social media, however, when I confirmed if it was done, as stated, it was not. I was told that multiple service attempts had been made; however, when I asked a simple question about whether the residence had a Ring camera, which would confirm those attempts), there was hesitation and an incorrect response. I knew they had a ring doorbell; and, 3 Police Officers who were attempting service also confirmed they had a ring doorbell camera. This raised serious concerns and validated my suspicions whether service attempts were actually being made; they weren't. Additionally, there was a lack of transparency when her contact information changed (her number charged) and I was not informed. Required service updates were also not filed with the court in a timely manner. Overall, this experience caused unnecessary ADDITIONAL stress and delays in a time-sensitive legal matter. I would strongly encourage others to carefully consider their options before hiring. I have a lot of documentation and instead of filing a formal complaint with the Attorney General's office and Better Business Bureau, I'm starting with a review through Yelp. Given the lack of timely service, communication issues, and overall experience, I believe a refund is warranted.