Greatest tax experience I've ever had! So thankful for Sunny, huge help and easy to work with…read more Easier than turbo tax or H&R Block by far.

This man is highly unprofessional. I would not trust him. He doesn't return phone calls. He doesn't…read moreanswer his phone. He doesn't return emails and he completely prepared my taxes. Incorrectly took my $400 a single mom of three I came in there to have them amend my taxes oh, and he asked me on a date, which is highly unprofessional. I would not go near this office.

Paula has been a TREMENDOUS help for me and my team! She has extensive experience in nonprofit…read morelegal compliance, and has even served on several nonprofit boards.

We used Paula for around seven months to do the bookkeeping and run payroll for our company, but…read moresadly in the end we had to fire her for consistently failing to fulfill her commitments to our company, and for waisting far too much of our time. Paula is charming in person, but this does not make up her gross lack of professionalism and consideration for others. Paula does not keep the promises she makes, either in regards to simply keeping appointments, or in regards to completing work she has promised to do. In the seven or so months she worked with us she was consistently over half an hour late to all but one appointment (and she was only on-time to that one because I told her that we would have to leave if she was late). Worse, on more than one occasion she flaked out entirely at the last minute without explanation, and simply didn't show up at all. Perhaps even more troubling is Paula's habit of dodging phone calls and emails for days--or even weeks--especially when she has flaked out on completing work she has promised to do for your company. In the end we had to fire Paula (via email, as she never returns calls) after three months of broken promises about completing a single project. Hiring Paula was a mistake that cost us time and money. She is irresponsible, inconsiderate, and breaks her word constantly and without remorse. These are not the qualities you want in a bookkeeper. Update 03/04/2014* After firing Paula, and writing the review above we discovered more and more things she had done wrong, such as forgetting to file complete quarterly tax reports with the state (one of the forms is now apparently two months overdue). In response to being fired, she also vindictively locked us out of the accounting program we had paid her to set up for us. Again, this is not someone you want to trust.

Bean Counting and Consulting is the optimal choice when it comes to help with payroll, bookkeeping…read moreand accounting services. The owner, Michelle, is a smart and honest individual and I cannot recommend her and her company enough!

OWNER IS A HOT HEAD…read more I was recently doing business with Bean Counting and Consulting. I liked their service and they have great employees. I paid all my bills on time. I particularly needed their skills because I lost my bookkeeper and myself and my staff are trying to take over the job of bookkeeping for our business. We are also changing from Quickbooks to Quickbooks Online, which is difficult to learn. I recently tried to add an entry, and was refused by the program, which wanted a password. So, I took the proper steps of calling my accountant, and Bean Counting and Consulting to ask if they had blocked part of my program with a password, and they both denied it. So that means that my accountant, Bean Counting and Consulting, and myself did not have access to certain parts of Quickbooks Online. It was like some unknown person changed the lock on a room in my house, but didn't tell me that they did it or why. So I called Quickbooks Online technical help. To regain access for my accountant, Bean Counting, and Consulting, and myself the first step to fix it is to temporarily remove all other users, which automatically sends an email to them saying that they are removed. When the owner of Bean Counting and Consulting received this email, she sent me an email saying that "Due to the below email notification received stating we have been removed from your company QuickBooks file, I accept this as your written notice to terminate services with Bean Counting and Consulting." Which wasn't the case at all. I called the owner to ask a bookkeeping question. She answered the question and in a harsh voice said that I was no longer a customer (I don't read emails for days at a time, and had been on vacation, so I hadn't read her email yet). I explained the situation, and it turned out that she was the one who had put the block on my program, but had failed to inform me or my accountant of the password that she had put on my program. I said that there was no malice intended on my removal of her access to my program, and I added that I love and need her services. Also in a harsh voice, she said that it was just a misunderstanding, which it was! Shortly after our conversation, I re-sent access to my program. In return, I received an email from her: "I believe it is in our best interest to part ways. For your records, the closing date password that was placed within your QuickBooks file was...". And she gave me the password. I would give their work five stars. But for leaving my business hanging, based on a misunderstanding, I will subtract four of them! I wish her the best of luck in her business. They do good work! She even had a good reason to block me out, but didn't inform me that she blocked me and my accountant out of my own program. But this is not the way you treat frequent, timely paying customers!