We hired ClaimsMate's team to assist us on our insurance claim that was becoming a living…read morenightmare. All kinds of things were wrong. Insurance company's adjuster sent an estimate that was waaay too low. Contractor was inexperienced in properly dealing with out-of-state insurance adjuster. Paperwork and photos were all incorrect. Receipts were not in the proper form. Contents list was written incorrectly 3 times. Anyway, hiring this team to straighten out my mess was well worth the percentage fee. My claim more than doubled the original amount. It wasn't a fast process, but it sure beat waiting years and giving up 40% if I had gone to an attorney. Highly recommend!

Fast and great service! Always followed up with our enquiries quickly and helped when they could.read more

The recent winter storm Uri left us with damage to our house and dealing with the insurance company…read morewas a nightmare until we hired Coast 2 Coast. After this experience, I will never again file an insurance claim alone. Patti is very informative and helpful. She took care of the entire process for us and relieved a lot of stress, plus got us much more for our damages than what the insurance company was offering. Excellent company great service 10/10!

From the owner: Coast 2 Coast Public Insurance Adjuster is an awesome team of adjusters, estimators and content…read moreinspectors who work for you and only you!! We are here to represent you on your underpaid or denied insurance claim! That’s what we do! We fight for your claim and get you the money you are due so that you can repair your home or business and move on with living your life. The insurance companies have their adjusters. Be smart and get YOUR own Public Adjuster to represent you and look after your interests. Even if it’s not us you choose-we want you to be taken care and treated fairly! A Public Adjuster is your best defense against low ball offers and denials. Call us at Coast 2 Coast and let us help you get what is rightfully yours! Regards, Patricia Miranda

I cannot recommend Josh and Dependable Claims Specialists enough. After an AC condensation overflow…read moreresulting in water damage, the insurance company tried to deny coverage and an only award a small endorsement cap. Josh stepped in and took over everything. Not only did he secure a settlement significantly higher than the initial offer, but he also continues to negotiate with the carrier months afterwards to ensure I am awarded what is owed. Josh is very thorough in his preparation and communication. He understands the process on both sides and has a comprehensive understanding of policies and state laws that apply. I have found him to go above and beyond to not only handle the case, but to also actually care about you, the case, and the outcomes. If you're on the fence about hiring a public adjuster, do yourself a favor and call Josh immediately.

From the owner: Licensed Public Adjusters serving Texas & Florida policyholders since 2017. We represent…read morehomeowners, condo owners, landlords, and businesses, never insurance companies, when a claim is denied, delayed, underpaid, or too complex to fight alone. Founder Joshua Osteen spent seven years as a carrier adjuster and team lead (2010–2017) before crossing the table to advocate for the people paying the premiums. That carrier-side experience, paired with decades of construction and remodeling background, is why our scopes of loss hold up when adjusters push back. Claims we handle: · Hurricane · Hail · Wind · Tornado · Roof · Water · Plumbing leaks · Fire & smoke · Mold · Foundation · Denied · Underpaid · Delayed · Commercial property · Business interruption · Condo & HOA. What we do on your claim: Free policy review · Xactimate damage documentation · Scope of loss preparation · Direct carrier negotiation · Reinspection coordination · Supplemental claims · Appraisal & umpire representation · Mediation support. Why policyholders hire DCS: Licensed in TX #3134924 and FL # W820363. Every claim is worked personally by a licensed adjuster, no call-center handoffs. Contingency only, if we don't recover, you pay nothing. Free initial consultation. Serving Greater Houston, Webster, Clear Lake, Galveston, League City, Friendswood, Alvin, Pearland, Pasadena, Katy, The Woodland, Texas City, Texas Gulf Coast, Austin, San Antonio, Conroe, Spring, and surrounding areas.

After searching all day for PA that is available to come out for my damage from hurricane beryl, I…read morecontacted Roger the owner, on a Sunday afternoon and was pleasantly surprised when he answered the call. This personal touch provided comfort during a stressful situation. I was slightly confused thinking he would be my PA instead I got a call from his partner Troy it took two weeks of persistent follow-up to schedule a preliminary inspection. While they established timeframes for gathering information for my claim, these deadlines were frequently missed, necessitating regular follow-up from my end. There were times when it seemed they were handling a high volume of claims, and I occasionally worried that mine had been overlooked for that week, despite their assurances that they could manage their workload the dragged out responses showed for themselves. During a home damage situation, consistent updates and reassurance are crucial for peace of mind. That being said, when Troy took over my claim, he consistently delivered on his promises (but was delayed and missed deadlines because he was overloaded with so many claims becuase he is so detailed in his work). His extensive experience proved invaluable; if you have the opportunity to work with him, you will be in excellent hands. I witnessed him working late to meet commitments, and despite the seven-month process, they secured a settlement that exceeded my expectations. If you are patient, willing to trust their process, and can navigate some frustrating communication challenges, they will work diligently to achieve the best possible outcome for you. Cons: * Communication regarding the claim process could be improved.(They do not properly guide you in steps and process of the time frames and next steps forward) * They tend to be reactive rather than proactive.(You could be calling them for guidance instead of them calling you to provide guidance. * Phone calls are not answered approximately 75% of the time.(when your house is in shambles they are your go to and they don't pick up its hard) * Claims may not be worked on daily, and updates may be infrequent (Becuase they are busy with so many claims they might not work on your claim every day) * I received updates from the insurance company before being notified by them. * If your not patient don't go with them, but know if you go elsewhere you might not get the experience that Roger and troy have in the PA Field * They are working on bring up all qualities as I referred them to other people who have mixed reviews since they did not get Troy or Roger on there claim and have newer PA's handling the claim with not that much experience. Pros: * Troy and Roger are highly experienced and dedicated. * They will see your claim through and help you secure a settlement that you would not be able to achieve on your own. * They are genuinely kind and want to help their clients

Awesome experience! My Public Adjuster, Roger Newman with Disaster Recovery Advocates, LLC, was so…read morewonderful and helpful with all the fun insurance stuff. Without him, we would not have not have known what to fight for!! We have never had our roof replaced before, so we had lots of questions. Roger spoke with our insurance company and arranged to meet him at our house. Even got up on the roof and marked & took several pictures to identify all the damage. He also helped us with the forms that had to be approved by our HOA before the work could even start. He is on-time, efficient , hard-working and very knowledgeable! I would recommend him to anyone. http://disasterrecoveryadvocates.com/

I have worked with Mr. Belcher for a number of years. He is an excellent claim professional and…read moreastute damage consultant with focused experience in damage recognition. I strongly endorse Mr. Belcher for anyone's consideration for professional services. He knows his way around an insurance claim. Gary B. Neal, General Adjuster CPAU, LIA, LPA, WRT, Thermographer (832) 622-1573 Cell gnealfocused@gmail.com

Chip got the job done! He's very professional and knowledgeable. He's very personable and an…read moreupstanding guy. He was like a great asset in assisting me handling my claim. If you're looking for an appraiser who's knowledgeable, please give him a call.

I hired this firm after a major water incident in February, expecting strong advocacy. Instead, I…read moreexperienced delays, poor communication, and repeated mistakes. Early Issues With Barry & Maddie (Escalated to John Early) Barry was defensive anytime I asked questions and repeatedly told me, "we're going to need to make what insurance is offering work," then backtracked when challenged. I had to ask multiple times for basic email communications with my carrier. Maddie, who handled contents, was pleasant but regularly missed obvious items and created errors I had to correct. I escalated concerns to John early on. His only solution was creating group texts, which did nothing to resolve the issues. Barry also recommended a contractor, then later refused to work with him. After seeing quality issues myself, I moved to Chris from On Point Renovations, who has been significantly more thorough. Home in Demo & July Breaking Point This claim began in February. I lived in a damaged home for months until late June, when demo made it officially uninhabitable. Insurance ended ALE on July 3, even though I still qualify under my policy. Despite this, Barry showed no urgency or proactive help. By mid-July, I told the firm I would no longer work with Barry. I never threatened to fire the company -- I genuinely tried to give them a chance to improve. They reassigned my claim to Al. Al's Delays & Lack of Response Al told me the estimate after demo would take 1-2 weeks. It took 3.5 weeks. When Chris finished his corrections, I sent the updated estimate to Al early on Nov 12. Then: * Nov 14: I followed up * Nov 18: Followed up again * No response (his last message was Nov 14) This firm was fully aware my insurance refused to pay further ALE, and every day of delay prolonged my displacement. Major Issues in Al's Estimate - Verified by My Contractor Chris emailed Al directly and found major inaccuracies: * Items listed that do not exist in my home (3-inch baseboards, standard crown, insulation for 4-inch walls) * Missing essential materials (Hardie backerboard, mud beds, shower pan, felt under hardwoods) * No O&P on mitigation, even though this was discussed with Maddie and Dale * Stucco repairs listed, despite my home having zero stucco These are basic scope errors -- not minor details. Only Responded After I Sent a Termination Email After multiple ignored follow-ups, I finally sent one email with both my termination request and the review I intended to post. I CC'd John and Dale Terry so leadership was fully aware. Only after receiving that email did Al respond -- within two hours -- with a revised estimate. Even then, he offered no acknowledgment of the delays or ignored messages. John and Dale never responded at all. Yet John, the Vice President, had time the day before to reply publicly to a brand-new 1-star Google review from someone else. The contrast speaks for itself. Fiduciary Responsibility & Loss of Trust Public adjusters owe a fiduciary duty to the homeowner. Instead, I had to chase updates, correct their work, follow up repeatedly, escalate issues, and essentially advocate against the people I hired. My home has been unlivable since late June, stuck in demo with no clear path forward. About the 5-Star Reviews People ask how this firm has so many. They comp people to take down negative reviews -- at least one person I personally know. A trusted source shared that they were offered compensation to remove theirs. Well, since this firm only seems to respond when someone leaves a bad review... guess we'll put that theory to the test. Do yourself a favor and work with another PA.

I cannot say enough good things about Amy, our incredible public adjuster. After our extended…read morefamily suffered through the devastation of two separate fires, we were overwhelmed and unsure where to turn. Amy stepped in and became our saving grace. From the very first call, she was compassionate, knowledgeable, and determined to help us recover every dollar we were entitled to from our insurance. She navigated the complex insurance process with ease, fighting tirelessly on our behalf to ensure the claims were handled fairly and quickly. Amy's attention to detail and expertise turned what could have been a nightmare into a manageable process. Thanks to her hard work, we were able to rebuild and move forward. If you're ever in need of a public adjuster, give crossroads a call!!