Please do not take your babies here! In an emergency situation they will not fit your animal in and…read morewill turn you away like you are an inconvenience. save the time and hassle go else where.

I adopted a new puppy on 6/24 and that day went to make an appointment for 7/13 when she needed her…read moreboosters/vaccinations. When visiting the site I was directed to make an appointment using the website and I submitted using "new pet exam". After submitting the request I get a notice that says "do not call and wait for the team to reach out",so I do. On 7/2 I call since I haven't heard back and a male receptionist answers. When I ask about my appointment he says they don't schedule new puppies on the site, even though the option was there. Then he immediately tells me that If I need the appointment soon that I might as well go somewhere else. He acknowledged that the site had the new puppy option but said I'm better off going somewhere else...so I am.

We have trusted Dr. Kramer and Dr Wood with the care of two generations of cats and dogs. Their…read moregenuine concern and expert routine and complex care is deeply appreciated. Their guidance and consideration of our preferences is reassuring. This week our beloved Tinkerbell's kidneys failed unexpectedly and we had to euthanize her within 24 hours. They made her comfortable while I returned from a trip so that I could be there. They were as sad as we were to lose her. I can't recommend them highly enough. We followed them from the Preston Ave location and will continue to commute to Crozet for the excellent care and compassion everyone at the office has shown our furbabies and us.

Old Dominion Crozet has exceptional veterinarians and staff that have constantly cared for my dogs…read morenearly as much as I do. Through completely healthy check-ups, complicated hereditary diseases, and even cancer, the entire office never left me alone to go through the wins and losses. That is profound to me, my husband, and our four dogs that have been patients over the last 7 years. Everyone takes a specific, personalized interest in what we have needed, and I trust them completely. The staff deferred to my decisions while equipping me with every possible avenue. Every visit, they took my lead, heard me out, evaluated my dogs completely, and never jumped to conclusions. There were no treatments that I was not fully educated about and followed up with every time. We have been through so much with our dogs, and the knowledge and collaboration with each other and my family has meant so much to us and made all of the difference in their treatment. I now understand what I will expect from all vet offices in the future, now that we have moved, because of the care, service, and wisdom they provided. We were valued, and my dogs were loved. I cannot recommend this vet enough.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

We went in for a first visit on a busy Friday afternoon, and though the wait was long, it was…read moretotally worth it. Everyone was so nice and kind, and they went above and beyond to make sure that my pet was calm and well taken care of while waiting. I feel confident about the way the vet approached my pet's needs, and I left feeling so glad that we had found such a wonderful new vet! Highly recommended!

Coming back to update because the folks here are really just so wonderful. Since our early visits…read moremy pup ended up needing five surgeries, four of which were done here (one required a specialist). Not only were the staff fantastic in vet care, they also helped me walk through options, get set up with the specialist, and provide great care whenever we are in town. We're sad to lose them when we move away from VA, but so appreciative and grateful - they even gave great tips on what to look out for in our new area! Cannot recommend their services enough, Sunday and I are beyond grateful for what they do.

My husband and I have been clients of Old Dominion Animal Hospital located at 811 Preston Avenue,…read moreCharlottesville, Virginia for over 2 decades. Over the last 20 plus years we have had dozens of our family pets, including rescues, vetted at Old Dominion Animal Hospital. During this span of time, we became well acquainted with Dr. Alison Kramer, Dr. Chuck Wood, Dr. Garrett Wood and Meredith West and their staff. The front desk staff are great! They have always been "here/there" assisting with our concerns/needs and responsibly solving our issues. We have a high regard for Dr. Garrett Wood and his very capable staff and will always recommend Old Dominion Animal Hospital to others.

I cannot recommend VVSE highly enough…read more My cat had surgery in November for his ears at VVSE. It was extremely cost effective and the doctor was actually able to not only salvage the ear flaps which we initially thought would be impossible but was also able to avoid operating on the second ear entirely saving my cats hearing and ultimately us a huge expense. Our cat came home happy and healthy and recovered beautifully. Our experience was fabulous. Unfortunately, due to unrelated issues, our cat ended up in the ER back at VVSE this weekend. He is 12, so he is elderly. He unfortunately had lung and heart problems and we had to make the really painful decision to put him down today. Every step with VVSE was handled so professionally and we are so grateful our cat was treated with the upmost care and dignity during his last 2 days with us. They were prompt and thorough with the emergency treatment, extremely transparent with pricing and communication was exceptionally handled. When the time came to decide euthanasia vs treatment (which ultimately would've prolonged his suffering) the staff were empathetic and supportive of our decision. The euthanasia process itself was dignified and professional. We were allowed to take lots of time to spend with him and his passing was peaceful and painless. It was genuinely everything I could have hoped for given how terrible and unexpected the situation was. We even had a family member show up after our cat had passed and they allowed us to come back in to let our family say goodbye. Their funeral options for his body were also touching and we felt like the process was easy and met all of our needs considering how little time we had to plan for this to happen. Obviously you don't want to see your cat pass away. This cat was my soul cat I will never love another animal like him and I am devastated by his loss. But genuinely the experience with VVSE has eased my grief so substantially I am so so happy and grateful they were able to provide his end of life care. I went home feeling completely at peace and we have a sense of closure I NEVER expected to feel so soon and I really credit their team with providing him exceptional care and dignity in his final days. Thank you to everyone who worked with my baby this weekend - I cannot express my gratitude enough.

After hours emergency vet service is tragic and Extremely slow. Was there over 4 hours when only 1…read moreother animal was there and left. They vaccinated cats and dogs multiple times. This is super annoying when my dog is sick. Also, the people that answer the phone place you on hold for an hour. They never pick up and give an update. They just leave you on hold. You call back and placed on hold again. When I was in WI and had to take my dog to the emergency vet it was a fabulous experience. Makes me sad CVILLE doesn't have anything like that. When you care so much about your dog you just want someone to help. So then when they don't and charge a fortune it makes you upset at the disservice going on.

First things first: this is a good and competent veterinary practise and they've been very good to…read moremy dog. From an animal care perspective, this vet is a five out of five. That said: if you take your large or small animal here, be prepared for extremely expensive visits, murky pricing, and unapologetic billing with absolutely zero consideration as to how a working person will afford their prices. Case in point: I'm a farm hand on a horse and cattle farm. My dog got on the wrong side of a bay mare and got stepped on, resulting in a fairly deep puncture wound. So, called ahead and let them know what happened and I them take my pup to Westwood and explain to them that I want an X-ray of the joint to ensure nothing is fractured. At this point they take my dog for "triage" and will not allow me to attend. A little while later a tech comes out to tell me that they have to sedate her, do an X-ray, and perform a small incision below the puncture wound to create drainage and allow the wound to properly heal. Turns out the wound was pocketing at the joint. Not good because we want wounds to drain, not have the goo collect and create sepsis. Ok, solid plan. About an hour or so later they bring my dog back out, explain the aftercare (cold hosing twice a day; keep her sedate for 10 days, antibiotics, etc.). Up until this point, I'm happy with the care and professionalism my dog and I are receiving. And then they presented me with the bill: $530. For an X-ray, incision, and medication. $530. I was shocked, to say the least. The kicker was when I explained that I'm a farm hand and $530 was just about all the money I had in the world, the woman at the counter just straight faced me and told me the cost was the cost. When I asked about maybe breaking the payment up into two instalments, it was suggested I apply for some kind of third party credit company. What. The. Actual. All I can say is that this is a great practise if you have the money. I was extremely frustrated with the absolute and total lack of empathy or consideration for a working man, the fact that they do all this stuff and rack up a gigantic bill without EVER advising on pricing or options, and then they act as if they're entitled to a month's rent because they did an X-ray, an incision, and dispensed a few medications. I don't know, maybe this is the way with the unregulated world of veterinary medicine, but my experience with other vets has not been nearly as problematic when it comes to pricing. TLDR: if you bring your animal to Westwood in a Ferrari you'll probably be able to afford Westwood. If you're a working person with limited funds, ASK THEM WHAT THE COST WILL BE UP FRONT because they will gleefully empty your pockets.

Emergency or not will send you away if can't afford it no matter how much the animal is suffering.I…read morefeel they are all about the $ instead of caring for the animals

I like the care I receive at Woodworth. I have a new kitten, as well as an adult cat, and the staff…read moreis very good with them and me. The problem is the wait time! I arrive 10 minutes early for my appointment, as they suggest, and I've waited 25 minutes just to be called back to a room. Then I wait between the tech and the doctor for another 15-20 minutes. It's too much waiting!

I will nevereeee return. I sat for an hour with just my cat, also needing to have my dog checked…read moresame day. They soon were laying out several charges that quickly escalatedhhhh past 250$ (just for the cat so far) then they stated that if i was unable to pay I would not be allowed to leave rrrrrrrrwith MY animals. I scooped up my cat and left. These people want money money money, they do not care about your fuzzy loved ones one bit. (they also claim to have been in business for 75 years, however the currentxxxx owners are not the family that ran it for well over 60 years)

I think this is a good place; the first vet I saw N Clayton cured my dogs ear infection, which no…read morevet did up north where I am from. My dogs allergy doctor told me to flush his ears TIW; Ms. Clayton said its not good , bacteria can grow and I believe she is right because I stopped flushing his ears and the ears have been clean. She also told me how to give his medication in peanut butter which worked great. The vet techs are all very nice. I brought my other dog here and it also was a good experience.

My husband and I had our 8 lb dog euthanized at Staunton Veterinary Clinic, Staunton, VA, on July…read more1st 2025. We would never put any animal through what our little precious guy went through at the end of his life. Dr. McCall was not compassionate, telling us he's in peace after putting him through screeching hell from the sedated shot she injected, which was burning him. The poor little guy was yelping and barking from pain. The only thing Dr. M. had to say is "he's sensitive". We had put six of our animals to sleep in WA & ID, including a small can that was the size of this dog, and never had an encounter of this type, of a horrific experience, which is embedded in my mind now. Earlier 8 months prior we had our doggie there for a heart ultrasound and the poor dog had so much anesthesia, he was in a stupor for two days. Who knows what they did to him then. We would never go there again...can't trust them with our pets. It was difficult enough to put our little guy down, but to watch what he went through was devastating. He did not deserve to end his little life this way. Regretfully, H. & J. French