I went to see if I could get another dose of simparica trio because we had a mouse problem and the…read moremice ate her last 2 doses so I asked if I could get the price of a single dose and I was told by the hospital manager because I inactivated my account (I haven't set the dog up at any other clinic) I have to find somewhere else so I asked if I could just reactivate her account and was told "it is best to find a different clinic." I have Been taking my dog here for the past 8 months (since she was 8 weeks old) this was completely uncalled for

Refused to do International Pet Health Certificates because of laziness, ignorance, and…read moreunderstaffing. Would not help after asking if changing flights and accommodating their busy schedule would allow additional time for completion. It's clear the vet and manager could care less about the well being of two kittens and had prejudice against a biracial trans woman.

The most caring and kind staff, from receptionists to techs and all the vets, we have been…read moreextremely happy with the kind, compassionate and professional service! We recently had to put our beloved 20 yr old cat down and I was so touched with the way they handled this sad day. A week later, when I went to pick up Blue's ashes, they were delivered to me in a small wooden box with a dedication card and name tag inside. They also handed me an envelope and said "you can read this when you get home" which was great advice because I cried when I read the sweet poem (another dedication to his life) "signed" with his paw print. It's never easy to say goodbye to our four legged friends, but the caring professionals at Animal Hospital of Waynesboro make it a little easier. We also have two Golden Retrievers who have been patients since they were puppies! This is the only place they go and they receive the absolute best care!

Please do not take your babies here! In an emergency situation they will not fit your animal in and…read morewill turn you away like you are an inconvenience. save the time and hassle go else where.

I've been a pet owner for 58 years and an animal lover for as long as I can remember. Veterinarian…read morehave always been a part of my life too. As a kid we'd see Drs Buzz and Barbara Boyd at this location w pets in times of joy, crisis, routine, and sadness. I admired their knowledge, and their respectful and kind approach with me and my pets to the extent I always wanted to become a vet... this desire waned when I figured my aptitude probably was not up to that required to pursue such a profession. On their retirement we moved on to other vets in the area who had the skill, reputation and manner we sought. Eventually time again came to choose a vet and we moved our patronage here. I felt a sense of warm nostalgia returning to this location. My wife has done most of the visits with our pets here for maybe 5 years. I've had 3 instances there, each involving the euthanasia of a beloved dog. (This not something my wife wanted to experience.) In other instances with different vets, they'd carry out the procedure in my presence, offer reassuring consolation that having watched the pet grow the vet could also tell the time had come. The veterinarian seemed to respect my opinion and insights on the dog's health, shared experiences of similar situations, and left me with a feeling of confidence and dignity having carried out what some call the final act of kindness. Each of the three experiences I had at this clinic were unpleasant, disappointing, and left me with a layer of sadness on top of the grief of the loss of my beloved friend. First of all in a very modern manner the vibe is tantamount to being in my own mass produced primary care doctor's office... The girls at the front present nice enough, but of course, very tied to what information their computer has or needs updating. Each of the vets I've met with, as they've been different each time I've been, seem very self important, that I'm imposing on their time, give me an impression that once I finish talking they'll tell me the facts... a feeling my thoughts, experience, or insights into my animal are quaint yet unimportant and indeed led me to question my heart breaking decision my pet's time had come... Furthermore at the worst time in a pet owners life, my experience w the euthanasia was clinical, rather than comforting, in two of the cases although the animal had been a patient for years was not known by the doctor. My friend was taken into a different room to have something done then returned to me for the final part of the process. These times of separation terrified my pet rather than comforted my friend. Each of these times left me with as noted earlier a layer of sad disappointment of the experience on top of the grief at that heartbreaking time. We're told to be responsible pet owners, spay and neuter, immunize and always offer a loving safe peaceful existence to our pets. My (apparently old fashion) experiences offered my vet would be a partner with me thru the life and death of my pets. This modern practice has changed that hope and expectation, and let me down in not offering that partnership I sought. I have only these experiences to reflect upon for this review. I presume the medical aspects of this practice are good, definitely modern and up to date. And I may have an old fashion opinion so young patrons may appreciate their style. I'm not going back...

Great friendly receptionists... helpful vet technicians and caring veterinarians make this a great…read moreplace to trust with your fur babies... Thanks for always seeing us asap for our medical needs and check ups ... convenient and good hours ...

Very impressed with the vet and staff. Very personable and knowledgeable. Definitely worth the…read moredrive from Staunton.

OMG. I like never review things but I saw a few of these reviews while looking for a new vet and I…read morehave to agree. They are soooo slow. I think Sally said it right. If you can't handle the workload then don't make the appointments. Some things are more important than money. The people and the pets you act like you are there for are two of them. I feel the worst for the support staff though. They frequently had to apologize and make excuses for their boss, to me and others. Seriously, if you can't handle the workload then don't make the appointments.

Dr. Terri Sears and her entire team are amazing!! I have been with them since the beginning. As a…read moreprior EMT-A (advanced life support provider), I can tell you she equips her surgical suite above and beyond with capnography and all kinds of things and she also stays up to date on new guidelines and all those things. My babies and family adore her!! She treats your pets as if they were her own.

I like the care I receive at Woodworth. I have a new kitten, as well as an adult cat, and the staff…read moreis very good with them and me. The problem is the wait time! I arrive 10 minutes early for my appointment, as they suggest, and I've waited 25 minutes just to be called back to a room. Then I wait between the tech and the doctor for another 15-20 minutes. It's too much waiting!

I will nevereeee return. I sat for an hour with just my cat, also needing to have my dog checked…read moresame day. They soon were laying out several charges that quickly escalatedhhhh past 250$ (just for the cat so far) then they stated that if i was unable to pay I would not be allowed to leave rrrrrrrrwith MY animals. I scooped up my cat and left. These people want money money money, they do not care about your fuzzy loved ones one bit. (they also claim to have been in business for 75 years, however the currentxxxx owners are not the family that ran it for well over 60 years)