OMG. I like never review things but I saw a few of these reviews while looking for a new vet and I have to agree. They are soooo slow. I think Sally said it right. If you can't handle the workload then don't make the appointments. Some things are more important than money. The people and the pets you act like you are there for are two of them. I feel the worst for the support staff though. They frequently had to apologize and make excuses for their boss, to me and others. Seriously, if you can't handle the workload then don't make the appointments. read more

Dr. Terri Sears and her entire team are amazing!! I have been with them since the beginning. As a prior EMT-A (advanced life support provider), I can tell you she equips her surgical suite above and beyond with capnography and all kinds of things and she also stays up to date on new guidelines and all those things. My babies and family adore her!! She treats your pets as if they were her own. read more

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First visit but definitely not my last. So refreshing to find someone who makes you feel like a valuable customer. They spent so much time to really get to know my pet so they would be able to give me an accurate diagnosis and treatment plan. Such a totally different feel than any other veterinarian I have used before. will definitely recommend to anyone looking for a veterinaria. Friendly ,fantastic staff and was amazed at their hours of operation. Five stars all the way around. Thank you for everything. read more

Easy check in and out. Very gentle and caring for my dog. Vet spent lots of time answering questions, making suggestions and explaining all. Very good vet experience! read more

I didn't even realized that they were only a couple of miles from me!! I had become disenchanted with my current veterinarian and was looking for someone new and found them and the rest is history!! I trust her absolutely and completely she's not only knowledgeable but she goes way out of her way to make sure that she has covered every avenue to make sure that your furry loved one gets the best care possible she's compassionate thorough and extremely knowledgeable!! I trust her completely and I love the fact that she comes out and talks to you in person about what's going on it's not assembly line services!!! If there's something that she can't do or doesn't know then she will research it or find someone who can! You're in good hands here!!! This little girl had been given up on (they all wanted to put her to sleep) by everyone except Dr. Sears!!! If you love your animals like I do you want them to be in the hands of someone that's going to do anything and everything they can to not just save them but to make sure that they have quality of life!! I would've given her 100 stars if they would've let me! I've been doing Rescue for over 40 years and I can't think of anybody else that's more compassionate! read more

I recently took my boxer in because she had hives really bad they treated her so well and treated us like family I highly recommend Tender Care veterinary center because they will treat your pet Great and and you like family ! I give them five stars read more

We have worked with Teri and he staff for a number of years. Through the ups and downs of pet ownership, they have all been helpful and engaged. Thankful for their help with our pups! read more

Dr Sears is great.She just doesnt come in and give them shots . She talks to them and plays with them. She has also gotten on the floor and played with my furbabies.Very caring vet. If you havent tried them you should. You will be well pleased. read more

Since moving to Augusta County finding the best medical care providers was at the top of my list. This included my 2 K9s. I was out to dinner the second night we were in out new home when I received a phone call from our son who was at home. He said that Henry was whining and having problems walking. (Henry accommodates his nerves by biting his foot). When we came out of the restaurant I noticed a vet next door. I googled the clinic and selected the contact us and left a message. First thing the next morning I received a call and they could take Henry that day. Henry's foot healed nicely. Since then our other dog Bunny had to be seen for a cracked nose. Her nose is healed also. Dr. Sears is compassionate and listens to your concerns. She sits on the floor and builds trust with the pet. I can't imagine changing to another provider. She's the best. read more

TenderCare Veterinary Center is an amazing place to take your four legged loved ones. My loved ones are 3 Chinese crested hairless dogs; Dr. Terri Sears is a personable, professional, caring veterinarian. Dr. Sears has a wonderful staff that will go above and beyond to help you. We all know that trips to the vet. are not only stressful on the animal but the care provider often becomes stressed during these visits. My dogs have very specific health issues that have required Dr. Sears to call upon her colleagues to get the right treatment options. This makes me believe she has my four legged love ones, best interest at heart. What more could you want in a veterinarian? read more

I just moved up here and did not have a vet for my pup. She had a bite that I was concerned about and I called Tendercare and they got her in very quickly! Everyone I interacted with was so nice and helpful. And then I got a call two days later from the vet that saw my dog, just checking in and seeing how she was doing with her meds! I feel very good choosing Tendercare to be my dog's veterinarian go-to while I'm living here! read more

Do not go to this that she is nothing but a quack we kept telling her I for baby was having seizures and G turn around and says no she was not and I we turn around the next night had to have her put to sleep because she had a seizure just doctor is not about a quack do not ever go that is place all they care about is their money read more

Dr. Sears is fantastic. The staff is fantastic. I have already referred my family here as well. We had a problem, called to make an appointment and were in the next day. Once into the office, we received top notch care and up front fair pricing. My pets were completely comfortable with the staff and the Doc. They use modern treatment methods and medications, and are extremely well versed in current trends and local conditions. They ensured my pets quality of life came first, not the pushing a certain product or agenda. Bottom Line, we have older pets, and were worried about them being happy for the remainder of their days, and Dr. Sears and her team are seeing to it perfectly. Five Well deserved Stars for this business! read more

Everyone from the front desk, to the techs, to the vet seemed to genuinely care about both the owner and their pets. Dr. Sears is, as others have said, personable and knowledgeable. She takes the time to thoroughly discuss the possible causes and solutions to what ails your pet. She listens well. She takes her time. She cares. read more

We absolutely LOVE Dr. Sears and her staff! They are so personable and you can tell they love their job. We've had trouble finding a good vet in the past, so when we moved to fishersville we fell in love with Tendercare Vet. Dr. Sears is amazing and treated our dogs beyond what we ever expected. We highly recommend Tendercare Vet! read more

Do not take your pets to this vet! Although most of the staff are nice enough, the vet is not someone I would trust my pets with, even for the "simple" stuff like blood work. As mentioned in an earlier review, the wait for even a basic appointment is ridiculously long. In addition, they made a mistake with our billing then tried to make us eat the cost. When confronted, the vet was rude, inappropriate, and unwilling to acknowledge the possibility that there could be any kind of error on their side. Needless to say, we will not be returning! read more