Super cute shop with a variety of vintage and contemporary designers at fair prices. I got a…read morevintage top in great condition for only $15. Empires are very friendly as well!

Love! Two visits and found amazing pieces including leather jacket, jeans and button down…read more Reasonable prices, great selection, owner super friendly. And open on Sundays!

I absolutely love this boutique in Worcester! Great quality clothes and so very stylish!! Wide…read morerange of sizes and suitable for all ages! This is my go-to boutique since I moved here from St. Louis. i can't say enough good things about this store. Oh! And it's totally affordable!! There are some Free People items and jewelry pieces that get up there in price; but most items are under $50. Love this store and the vibe. And the owner is so nice!!!!

dogs are loose in the store saw two dogs fighting…read more not all sizes hassle for returns long lines

The extra 25% off clearance is a great deal. You have to…read morewatch the merchandise because they are now selling "refurbished" merchandise which isn't clearly marked. I noticed it when I was checking out. Person at checkout wasn't quite sure what it meant. So, I didn't buy the merchandise. If the Rack wants to sell refurbished items, they should have a section just for that merchandise or have it clearly marked on the merchandise like most retailers do. Very sleazy practice.

This is one great Paper Store. Don is super helpful,…read moreknowledgeable, and a great employee in the Millbury Paper Store. He was so helpful finding some specific items, today 12/12/15. Checkout went smooth as well, so no issues with the wonderful and plentiful staff (at least 10-15 of them all working throughout the store!). For the actual store, it's very large (which is a most definite plus), carries a boatload of clothing, candles, jewelry, toys, Hallmark cards, ornaments, trinkets, and SO many gift giving ideas, it's not even funny. I also feel that this is most likely the most busy store I've been in with a constant high rate of customers in the store throughout my visit. Also, make sure to check for coupons! They accept Hallmark coupons on anything Hallmark and also have some of their own coupons (once in awhile). Definitely stop here if you're at the Shoppes @ Blackstone Valley, it's the only real gift store throughout the mega-complex, and is bound to have something for a family member, friend, co-worker, or other acquaintance. 5 stars.

I'm extremely disgusted with the trash you hire as management. Last night I brought my daughter to…read moreThe Paper Store and the manager that was on duty was so vile towards my 4 year old daughter I don't even know where to begin. My daughter went into the paper store and picked up the toy she has been so excited to buy. I wanted to look around for a birthday gift for my mother but that was cut short when the manager on duty went up to my daughter who was right next to me and grabbed the toy that was in my daughters hand. While also grabbing my daughters hand in the process of grabbing the toy out of it. 1 you should NEVER put your hands on a child and 2 never grab a toy out of an innocent child's hand. She then proceeded to tell me she can't hold it because she seen her try to open it. This was not the first LOL surprise egg my daughter has purchased she knew not to open it. The lady was very rude towards my daughter and I and she acted as if I couldn't shop without her being extremely close to the both of us. This is not good customer service and not an environment you want to shop in. Someone should teach her how to act. Mind you we were not the only people in the store and she was not the only child in the store. She was in fact the only dark skinned child in the store that wasn't allowed to hold her own toy. This women who covered her name tag so I wouldn't know her name because she obviously knew she was in the wrong from the beginning when she took a toy out of a child's hand should not be a manager. All the other kids got to play in the store and not have someone breathing down them or touching them.

I am a loyal Loft customer - a majority of my wardrobe is from the Loft. Which is why this is…read moredisappointing to me. I was at the Loft yesterday afternoon and purchased several items. They were having a good sale on tops and what wasn't on sale was eligible for my 15% teacher discount. So I spent a decent portion of my paycheck. Then I got home to find an email that says EVERYTHING in the store is 50% off - better than the sale I was able to take advantage of yesterday! I called this morning to see if I could bring just my receipt in for a price adjustment, since all of my purchases have already been de-tagged and hung in my closet. I was told I need to have the items with me - just the receipt isn't good enough. I can't think of another store where I have asked for a price adjustment due to a sale that pops up after I've made my purchases, that has insisted that I bring in the purchases. The receipt has always been good enough. In my opinion, forcing customers to pull purchases out of their drawers and closets in order to get a price adjustment is bad policy and not customer friendly at all. I'm very disappointed. By the way, I initially called main office cust. svc. To ask about the price adjustment - I was told the policy of just receipt vs. Receipt and purchases is handled at the store level. So this my not be the case at other Loft stores.

One of the worst Ann Taylor Loft stores out there. It doesn't matter if you spend thousands upon…read morethousands of dollars at their store, they still insist on treating you like a criminal the moment you walk through their door. Sarah, one of the managers, told one of her associates to follow around a customer. The associate did what she was told to do and she followed the customer around in the store, like a lost puppy dog. When the customer went into the fitting room to try on two cardigans, the associate informed the associate in the fitting room to not leave the fitting room. Also, they will scan your driver's license more than three times (for only ONE item returned) through their idiotic tracking device because they don't want you returning anything, even though you have your receipt. Just a downright awful store that does NOT know how to treat their customers. Corporate, if you are reading this, I strongly urge you to send Sarah and her associates to business charm school because accusing perfectly innocent customers of no good is not only disrespectful and offensive, but it is also exceptionally poor business practice and against the law (innocent until proven guilty). I think I will take my hard-earned money to Nordstrom and Macy's because I will be treated with respect, thoughtfulness, and dignity. Nobody deserves to be disrespected in this form and I would not be the least bit surprised if you found better customer service at Walmart or McDonalds. Ann Taylor Loft, shame on you for letting your employees fall through the cracks. Buyer beware!

It's fine if your average size but when you were to ask they have nothing in your jewelry is five…read moretimes more what you would pay for costume jewelry in another store never go there again

I stopped in because I was heading to sorelle salon next door. This is a great little shop! Very…read morefun, unique handmade jewelry that would be great for casual events, work, or formal outings. I loved almost every piece. The clothes assortment is small but, again, very nice and different; from all over the world. I bought a vest which I love and will add interest to many outfits, I will be stopping in every time I head to the salon, to see what new fun things they have!

Torrid is in my top five favorite stores, so Imagine my…read moreexcitement when I heard one was opening in my hometown!! For the plus size community, clothes shopping can be frustrating, irritating, and down right infuriating! So to have a store accommodate us by having sizes that fit and trendy styles is a great feeling, because well we don't have many stores that do that! Now, I have been to this store a handful of times now during this pandemic. The staff has always been friendly, worn masks, help customers remember the 6ft rule, and had us sanitize! My mother had to make a return because there is no trying on in the store and something didn't fit. When we walked in the store, there was a woman standing right at the door with her arms crossed, she didn't welcome us so I assumed she was a customer! She then starred at my mothers bag which made my mother feel uncomfortable n triggered her to ask if she worked there and if she should put her return at the counter before she shopped around. The woman said "I do work here, and I'm not looking at your bag but feel free to head to the register with it". So my mother went and started the return. Of course there was some confusion because my mother wanted to shop more and the women told her she shouldn't have come to the register that she would need to bag her things and carry them with her. She decided to process the return and just shop after. I was at the t-shirt counter with another customer (I did not know) and had touched a few tshirts (as did the other customer). As my mom walked over, the women standing at the door comes over and watches my mother and as my mom picks up a shirt the women yells out "please do not touch the tshirts ma'am, please ask me to hold up the shirt you'd like to see" my mother dropped the shirt and apologized and told the woman that she wasn't aware of the rule and that she had been in the store several times and the staff had never shared that! The woman said "well I am the manager here and they better not have let anyone touch the tshirts because if you touch them they need to be quarantined for two whole days, the reason we can touch them is we were already quarantined"! Now I realize she's just doing her Kobe but this leaves us puzzled and not sure if we can touch anything in the store! Not to mention, this manager folded and put the shirt my mother touched back in the pile of tshirts after she just explained it needed to be quarantined! Overall the experience here has been great until this interaction. It made for an unpleasant visit and a quick departure! Things could have been handled a little different and less condescending! I would give Torrid 5 stars but I shorted it 1 due to the management here! I'd rather drive the 45 min to another store!

I'm plus sized woman with a tough to fit body type. So tough, I resolved to live in yoga pants. I…read morestumbled on Torrid while in a large mall, lol frustrated from striking out in yet another popular plus sized clothing store (who was charging $90 for a plain pair of jeans). Then Torrid...uhhhh. BLISS! I first tried the ever elusive jeans. PERFECTION! The jeans were buttery soft, true to the listed measurements, and the waistline didn't come up to my breasts!! The tops are labeled 1, 2, 3, 4, and 5. Nooo XXX! That alone made me feel great. The tops hang perfectly, coming down a little bit lower to cover my lower belly. The materials were all heaven sent. The style options are huge! Everything from so so soft T shirts to cashmere like dusters, gorgeous springtime colored and patterned tunics, and actually wearable cocktail dresses. They had a big clearance section too. If you want to look through, the deals are amazing. The prices st Torrid are average...but, they have a great rewards program. It's easy, no games. I had enough reward points to get a beautiful, creamy mauve tunic for free that day! I'm a HUGE Torrid fan. Please, frustrated plus sized ladies..go check it out. Torrid is truly a store for us. As it said inside the dressing room stall "Embrace your curves!"

Trendy great pieces for all occasions. Great fabric that will last for years and the price is…read moreaffordable. Fabulous customer service! Norah, Worcester MA

From the owner: We carry sizes x-small up to 3x. With the hottest styles and brands this is a boutique you don't…read morewant to miss out on!

As the story goes, I just moved to Central Mass and have been looking for adult ballet or…read moredance-inspired pilates classes. There are a real shortage of adult classes around Worcester. Anyway, I came here this morning for the Total Barre class and it was a very good workout! The teacher, Stephanie, explained things well and the pace of the class was good for beginners and for those with more muscle. I enjoyed that it combined aspects of ballet and pilates to make the class a challenging workout. I will be trying Stephanie's Pilates mat class on Wed morning! Also, the class's studio is large brightly light, with wall mirrors, sprung wood flooring and all the accessories you can imagine. The actual facility is decorated like a little feminine fairy-tale with lots of purples, pinks, stars, and tutus!

Love this studio so much! Both my girls dance here.They are 2 and 5. The teachers are welcoming,…read morekind and so supportive. My girls look forward to going to the studio every week!

I typically come here for my Amazon returns however I always end up shopping at their location. The…read moreservice has always been great. Today the cashier, Vasantai, was so pleasant and helpful and surprisingly the other customers that were shopping were very talkative. I think we were all amazed at the 50% off already reduced prices with an additional 25% off coupon. The selections of clothing varied. They had all seasonal clothing available and on sale. I was bummed because I had a gift card at home and didn't expect to shop the way I did.

Next door to a well run CVS in Target is a poorly run Kohl's. On occassion when in need of socks or…read moresweat pants, I have made a few purchases from Kohl's, usually when returning an item from Amazon (this Kohl's has a dedicated return counter for Amazon returns). Once the Amazon item is returned, Koh's provides a $5 coupon good for a week. When combined with other coupons, such as a 30% off coupon, and then again combined with a sale (buy one package of socks, get the second package for 50% off), a shopper can receive a much better value than purchasing the same items from Amazon, etc. In this case, my items cost $3.50 each, whereas they were selling on Amazon for more than twice that amount. However, if I wasn't already in the store, I would not have bothered. The customer service line was at least 10 people deep, the checkout line was about 20 people with only two registers open, the merchandise displays were a disorganized mess and their wifi went down for a short time (so they couldn't take returns or process purchases). For those focused on price over service, this may be your place!