Don't give your business these people. Terrible customer service, workers treat customers like garbage. Low quality overpriced jewelry (not to mention it's all pretty ugly lol). Bought a necklace and it fell apart within the week. read more

Ilah is amazing! We were looking for an engagement ring and she created a masterpiece along with a matching wedding band. She listened to our needs very carefully, made some great suggestions as to design, amount of prongs and the type of metal. Within an hour, the ring was created. It also came in under the estimate, which was an added bonus. We wouldn't hesitate to recommend Precious Metals to any and all. Thank you, Ilah! read more

Ilah Cibis Jewelry - Jewelry Near Me - Worcester, Massachusetts

I stumbled upon Precious Metals after visiting a number of jewelers throughout Boston. Most jewelers were not willing to work with me as I already had all diamonds that I wanted for the ring, one of which was a lab-grown diamond - all I needed was someone that was willing to set the stones and help me find an appropriate setting. From the very start Ilah, the owner of Precious Metals, was very communicative and more than happy to work with my specific constraints. To start, I filled out a short survey online detailing what I was looking for and provided some images as to the setting that I was looking to get. Ilah was able to quickly find a similar setting to the images that I provided. I visited Precious Metals twice during the process. The first time was to drop off the gemstones and to my surprise, Ilah took the time to show me all three stones underneath a microscope while she did a fresh appraisal - something that I asked for. I learned a lot more about the diamonds as two of the stones were family heirloom stones. I was given a quote on the cost of everything with each of the costs clearly broken down. Ilah completed the ring within the cost and timeframe she originally quoted, which was much appreciated. When I went to pick up the ring we inspected the ring one more time under the microscope so that I could rest easy knowing that the diamonds that I left were the diamonds that ended up in the ring. My fiancée loves her new ring. I would recommend Precious Metals and would work with them again in the future. read more

Ilah was great to work with. I came in with a picture in my head of how I wanted my stone set in a pendant, and Ilah did a wonderful job of first creating a computer image of what I wanted, and second creating a 3D version of the pendant, so I could see exactly how it would look before creating it in gold. The suggestions Ilah had for enhancing the pendant worked great, and the pendant was even ready before promised. I'm definitely coming back next time I need custom work done. read more

Ilah is the best. I stopped in when I started shopping for an engagement ring and knew nothing about buying jewelry or diamonds. She took the time to teach me about all the ratings and guided me in a direction that made me feel confident about the value of the diamond. And the work is stunning. read more

I got a bracelet for Christmas that was a little too big. They fixed it in five minutes for no charge! Very nice people in a very nice shop. Would recommended to anyone! read more

Ilah was amazing to work with. I wanted something very specific and had a few early bad experiences with other people trying to sell me on their vision of what I wanted. In contrast, Ilah was always patient, professional, and helpful and her prices were the best. I shopped around for over a year and wouldn't recommend anywhere else. Overall great experience! read more

Precious Metals is my go-to jewelry store. The customer service and the quality of the jewelry I have received has always been fantastic. My first orders were for some fairly inexpensive earrings. When I told her my price range and what I was hoping to get, she truly listened and then made sure I knew exactly what I was getting and that it was exactly what I wanted. There was no pressure to spend more than I had intended nor to get something that wasn't quite what I wanted. I really can't express how truly happy I have always been with the customer service provided and the quality of the the jewelry I have gotten. I will return here for all my future purchases. read more

My timing for writing reviews is terrible. 2.5 years ago, Ilah brought my idea for my wife's engagement ring and our wedding rings to life. She was professional, helpful, communicative, and clearly talented on the design and craftsmanship of these pieces. Plus her prices were better for the same types of pieces I was looking at - and I got it to look exactly as I wanted! Don't waste another minute at another jewelry store. read more

My wife and I just had a custom anniversary ring designed and made by Ilah. We wanted the ring to fit with my wife's existing engagement/wedding set. Ilah was fantastic to work with - she listened to our ideas and requirements for the ring and added her own creativity and ideas. The result is everything we were looking for and more! Ilah was patient and receptive to several rounds of refinement on the design. Ilah also has a great selection of unique and striking ready-made jewelry in her store. I am definitely going to be making Precious Metals my first stop when shopping for jewelry in the future. read more

The owner, Ilah Cibis, was a true artist and a delight to work with. Her professionalism throughout the process of the custom-design of a pendant was impecable. Her love of what she does really shines through in her work, and her communication with the customer. My husband and I had a recent tragedy this past year- our home burnt to the ground just DAYS before our wedding date! We were in panic mode- everything we had for our wedding was inside our home. Including our wedding bands which is where Ilah enters the picture. She was kind enough to offer replacement bands for us both to have which she would rush to be ready for the big day (again just 5 days away!) Anyhow, we were able to get into the house to gather what we could and in the few moments inside we DID in fact grab the bands. When we informed her that we no longer were going to need her generous offering, she turned around and offered us something else. A custom made pendant once we returned to "normal life" after the fire and the wedding and vacation...and something we could have her design which reflected all that occured this past year. I also lost my mother just months after I was married, who I was very close with. Ilah and I decided that inserting a beautiful diamond stone in the center will now resemble my mother's angelic spirit, and her watching over me. This custom made, one-of-a-kind piece, will forever be held close to my heart. It shows my husband's anchor for being in the Navy entwined with a sunflower which is my favorite flower....so we are always embracing. It's a gorgeous piece! The owner, Ilah's kindness and compassionate spirit and desire to "pay it forward" to a total stranger such as myself is something that hold no words. She is a beautiful person both inside and out...and her work is OUTSTANDING! Go check out her shoppe in Sudbury, MA. She will consult with you to ensure everything is perfect and exactly as you want before moving forward with any design alterations.... THANK YOU ILAH! We will never forget how great this was for us to be able to have something so precious made for us. You're the best! Hello to Rufus too- xox read more

This place is great. I had been to four other jewelers to get some information and price out repairing my engagement ring. I got a wide range of quotes and jewelers who were trying to sell me on things I did not want or need. The owner at Precious Metals knew exactly what I wanted spent a lot of time with me and gave us a great price. She has amazing computer programs which she can use to help build exactly what you are looking for. Would highly recommend! read more

My sterling silver Tiffany bracelet needed to be resized. I had taken it to several places in the Metrowest area, but they either said it was too difficult or the estimate was more than $200 to fix it. Then I discovered Precious Metals. They are friendly, knowledgeable and courteous. They resized my bracelet beautifully. I have worn it almost continuously for a couple of months and it is just perfect. High quality, honest, wonderful metal work. read more

My wife and I went there a couple of weeks ago to get her engagement ring checked. The people were extremely friendly and professional. Ilah checked the ring, cleaned it and another ring, and we were on our way. I looked around the store during the cleaning and saw some great pieces of jewelry - unique and cool, definitely not your typical large store boring stuff. The prices seemed reasonable. Based on how we were treated, I would definitely go back there to buy something or do a custom job. read more

Ilah was kind enough to size me for a (specialized) ring being made by a New Zealand ring maker. I returned to Precious Metals to get the ring engraved. Ilah took great care in taking the engraving order and delivering what I requested. read more