I've never had a thing against dentists until I experienced this abysmal service. Spoiler alert: it ends with the dentist drilling into my tooth to put a filling in, me crying with pain and waving my hands for it to stop and him just carrying on.
I came here after going to a private dentist somewhere else that same week for issues with my jaw and wisdom teeth.
Obviously I shouldn't expect too much from the NHS but it really felt pointless going to him. He had an initial look in my mouth and check of teeth then he made me do another scan which was inconclusive. He couldn't tell me anything about my wisdom teeth. I showed him the scan from the other dentist and he said if I wanted to get my wisdom teeth removed, he'd refer me to a surgeon. He didn't advise me at all if I needed to get them removed.
After insisting loads on hearing his opinion on my wisdom teeth he FINALLY said that I needed a small filling in another tooth which would cost me £90. Thanks for not answering my question at all.
I went back to get my 'small filling' which turned out to be a horrendous experience. I've had many fillings in my life and never have I had such terrible treatment.
First he injected my gums without telling me what to expect. Then I got told after getting the injection that I should have eaten first, then they commenced with the filling.
He gave me no indication of what to expect, how to tell him if it hurts etc. At one point I could feel he was touching the nerve and it started to be really painful so I was frowning and flinching, then it got really painful so I waved my hands frantically and started to cry. He continued to drill and a bit later stopped and said 'It's ok, we're done with the drilling now.'
By the end I wanted to burst into tears and was shaking from a simple filling. He said 'ok we're done now, it was actually quite a deep filling which is why we touched the nerve.' That would have been useful to know during the procedure.
Overall, never going back there unless I get a different dentist. I seriously think he needs to go to be trained in patient care. read more