awful experience. I was homeless due to unfortunate circumstances and had to stay here for a few…read moreweeks. Me and my mother entered our room and were exhausted. We sat on the bed to rest only to see a BED BUG crawling on our blanket. My mom moved the bed to check the back and found an insane amount of both dead/old/and alive bed bugs everywhere, on the bed, bed frame, the wall, the floor, it was INFESTED. We called staff for help so we can get situated in a different room, ONE staff member was there to help. He cleaned up the sheets/bed/mattress and apologized. We got put into a different room around an hour later. Paranoid the whole night thinking every speck was another bed bug, so we had to go out to buy bug spray and spray around areas. According to my mom, the staff had spoken to her and were blaming us and saying we apparently brought them in. We were getting dirty looks from both staff and other residents because of the STAFF gossiping. YOU WORK IN A SHELTER, I'd think they wouldn't be so judgmental but here we are. WE did NOT bring in the bed bugs, they looked to have been there for super long, THEY LOOKED OLD. There were brown areas with dead bugs/bedbugs combined with alive ones. I hate to say it but we may have even been the cleanest/most hygienic ones there, but we didn't judge a single person despite them judging us for something we didn't even cause. Due to there being bedbugs I had left both my blanket and plushie/pillow that meant a lot to me (if you don't have much, little things mean a lot) on the bed because they said they'd disinfect it and give it back, just in case it had been infected. They NEVER RETURNED it. I never got my plushie back from them nor did I get my blanket back. They did not throw it away, they had their shed open one day and I saw it clear as day, they lied to me. Life was already tough and they made everyday more miserable. When we stood up for ourselves, they then begin to blame the previous residents that stayed in that room, saying they were "gross" and weren't very hygienic. Quit judging people in bad situations, get a different job, don't make other people miserable just because you are. The place is crowded and the staff don't seem to be keeping up with cleaning. They depend on the chores they give residents instead of taking responsibility and doing their job.

This is my first time donating to this organization and I'm very please I did. The gal that…read morereceived my stuff was super nice

Cityteam was a great help to my son, in overcoming his meth addiction. The support is life-changing.read more

Food 3 times a day and even on Sunday!!! Amazing if it wasn't because the people that work there…read more they almost trow the tray of food in your face ; why so animosity towards people that are going through a bad time in their lives ? I am clean don't smell like pee nor I shoot myself or smoke it ; I am just new here but even though I'm nice and say thank you but those people ( the workers at City Team ) they are just rude rude rude and they seem to hate hate hate their job ... If you hate your job just quit and look for another but don't give City Team organization the bad reputation of treating people like they are scum bags ... Again ; no empathy in Portland

The place really helps people in need. If you are in trouble and need help this is the place to go…read more An emergency shelter is a place for people to live temporarily when they cannot live in their previous residence, similar to homeless shelters. The main difference is that an emergency shelter typically specializes in people fleeing a specific type of situation, such as natural or man-made disasters, domestic violence, or victims of sexual abuse. A more minor difference is that people staying in emergency shelters are more likely to stay all day, except for work, school, or errands, while homeless shelters usually expect people to stay elsewhere during the day, returning only to sleep or eat. Emergency shelters sometimes facilitate support groups, and/or provide meals. Post-disaster emergency shelter is often provided by organizations or governmental emergency management departments, in response to natural disasters, such as a flood or earthquake. They tend to use tents or other temporary structures, or buildings normally used for another purpose, such as a church or school. These settlements may be inhabited for the entire duration of the reconstruction process and should be thought of more as settlements than shelter, and need to be planned with respect to water / sanitation, livelihoods. A newer category of emergency shelter is the warming center. Warming centers typically open during particularly cold or rainy nights. They are available to persons who decline to accept homeless shelters, are not allowed to use homeless shelters, or are not homeless but have inadequate or malfunctioning heat in their homes. Mass emergency shelters One example of a mass emergency shelter is the Louisiana Superdome, which was used as a hurricane shelter during Hurricane Katrina. More than 20,000 storm refugees crowded into the arena seeking sanctuary from the winds and waters of Katrina, filling seats, ramps, corridors, and the artificial turf field. The refugees were met with a myriad of new challenges, including stifling heat, stench, filth, unsanitary facilities, and a shortage of food and drinking water. Violent assaults and rapes were reported, as well as one unconfirmed suicide.[1][2] Sustainable design in emergency shelters Sustainable design is often employed in response to global environmental crises, the rapid growth of economic activity and human population, depletion of natural resources, damage to ecosystems, and loss of biodiversity.[3] In 2013, eco architecture writer Bridgette Meinhold surveyed emergency and long-term sustainable housing projects that were developed in response to these crises in her book, "Urgent Architecture: 40 Sustainable Housing Solutions for a Changing World."[4][5] Featured projects focus on green building, sustainable design, eco-friendly materials, affordability, material reuse, and humanitarian relief. Construction methods and materials include repurposed shipping containers, straw bale construction, sandbag homes, and floating homes.[6]

It's like getting Healthcare in a better country with Universal Healthcare. Well-informed staff who…read morecommunicate with you and with each other and take meaninful notes. Fast, proactive service. They talk to you with courtesy and respect and not down to you. They LISTEN. Costs are reasonable, and if you need help/resources they will try to assist you and connect you with relevant resources. The most important thing is the staff TALK to you, each other, and other medical facilities. None of that "I can't do that" nonsense other MDs give when you ask them to talk to other doctors and forward information. Day before appointment their pharmacy called to confirm allergies and medications. Day of appointment they wrote scripts for all my medications and helpfully pointed out tests for toxicity that would be advised. They get it done lightning fast and do anything they can to help and accomidate you. Doctors and staff were never rude, aggressive, or condescending. I was always treated with respect, dignity, and courtesy. Bizzarely (or perhaps not considering they are non-profit) everyone was MORE competant and friendly than the for-profit medical industrial complex I've been nagivating that charges through-the-nose for worse service.

I came in a couple days ago due to feeling sickly(duh). I recently got on OHP. Outside In accepted…read moremy call and I was seen the same day. I want to start off by saying thank you to Daydrina MA for helping me through the first part of the appointment! I have a lot of anxiety around visiting doctors after some bad experiences medically and she made sure to make me feel like I did not need to apologize and also let me swab my own nose for the covid test(which causes me extreme panic from a past nurse shoving it WAY too deep up my nose, so that was beyond relieving for me as a patient), I cannot thank her enough for that. Carrie Kent D.O. Was my provider and went above & beyond in explaining to me how to properly care for myself as this virus runs its course. I was able to get a doctors note, and am going back in today actually at 9:40AM for another check in because symptoms have worsened. The wait time was not long and the process to get booked was straight forward. Y'all have no idea how relieving it has been to have a good medical experience after being scared to visit a regular doctor for YEARS due to chronic pain from an unnecessarily traumatic surgery done around 5 years ago. Long story long, I appreciate the staff here and am considering keeping Carrie Kent D.O. on as my primary care physician as I have recently been put on Oregon Health Plan and need to start taking care of my body! Thanks again, if anyone is stressed about going in, please don't hesitate getting the help you need, I get more stressed trying to figure out what's wrong with me online so it was nice to have a medical professional give me solid advice and I'm excited to go back in the next half hour to continue care. These people are very kind, empathetic and good peopleThanks for y'all's help. (ADDED) I just got home from my appointment this morning and am feeling a lot more comfortable. Dr. Kent was very thorough and helped explain everything even what I felt like were the silly questions! Daydrina took my blood and helped me be calm through that process Dianne I have a lot of anxiety around that process. She also made sure I got my blood sugar up with crackers and juice before drawing the blood which was super sweet and helpful. I will be going back later today to fill my Ibuprofen prescription which is also covered by OHP. Please go get the help you need, don't be scared away from this place by the outside appearance:) the art and graffiti just add to how rad this place is in my opinion. Also Eberheardt was super kind in letting me take a photo of the front desk for this review along with grabbing a few masks and at home covid test to take with me. Super friendly staff and very accommodating clinic 10/10 would recommend if you are on OHP and not feeling for sure visit these awesome medical providers at Outside In

Hello, I've been a participant at Bybee Lakes Hope Center…read more I don't believe they should get funding until they have trauma training, diversity training for African Americans community, Domestic Violence training and training to assist mother/babies' section better. Since I've been here there hasn't been a clear explanation of the program, some participants that are paid staff harassing people, they get mad if your report situations, some stuff use racial micro aggression verbiage, personally I feel retaliated against for reporting unprofessional and etc. I have spoken with the CEO Mike Davis and it was like I'm bothering him( the meeting was with two others participants that had concerns). If they do receive funds, it should be training staff with trauma since place is a trauma informed program. They share information on how to inform administrators about concerns or grievances; the change of command when they speak to staff and not being heard. I was told on audio and with other participants that the staff do need training and when they get funds, they will hire a consultant. I do have emails and approved audio because I don't trust the way staff handle things. I have two witnesses of an aggressive transwomen triggering by following me after I ask her to stop speaking to me and give me space and lying on the walkie as if I attack her, I wasn't nowhere her(she did a Karen move) 5 staff came up ready to attack me. I'm a DV participate and a lot of the staff unprofessionalism is triggering to me. This place is severe homelessness, substance abuse and to collect bodies for funding. I have seen high and drunk people with one overdose in the build since I've been here. A participant was getting beat on by husband two staff knew by seeing by never reported but they're mandatory reports. Staff isn't trained for dealing with Trauma.

Well, after getting off the max train, and biking/walking with a flat tire, I was 27 minutes late,…read moreand yes thus is tonight on Christmas. I got a write up, but I know they want me gone. Like I said last night this is not a hope center. Also, the helping hands association should be ashamed to have their name connected to bybee lake joke center

I went through jeans and it was life changing... I highly suggest women to go here to get the help…read morethey need to get back on their feet again...

I came to live in Portland with a friend. It didn't work out so I didn't have a home. TPI…read moreprovided several services, including, shelter, food, clothing, mailing address, ability self care laundry to name just a few. The people that work there go through alot as we homeless do, I wanted shout out thanks for putting up with me helping me back on my feet. I won't let you all down in the end. If I do i appreciate you all getting me to the next part of my swirl.

Amazing organization to help our neighbors in need of housing, clothes, support, and referralsread more

I went to volunteer. The level of organization is incredible. These employees & other volunteers…read moreare like a well oiled machine. The respect and care they have to the unhoused & hungry was really touching. I had a very good experience and I hope of anyone taking this has the means to volunteer or donate to this worthy cause they will.

They do amazing work for the community. I volunteered to serve breakfast and I couldn't believe how…read moremany plates they serve. Unfortunately, the people who work with volunteers are awful! They seem intensely stressed and have terrible people skills. I work in healthcare and have restaurant experience, so I understand the hustle but the level of rude is so unnecessary. One of my shifts, I witnessed a staff member aggressively tell a resident to work faster plating food. He had stepped away for a moment to grab some more apple sauce. It was near the end of service and one of the servers told us people were about done so he made the decision to step away. The staff member was so rude and belittling right in front of everyone. Totally power trip. It was really uncomfortable. Another shift, I passed drinks. Stacey was running bevs and she was so aggressive. She kept shoving full pitchers at me and snagging my not-even-empty ones. One time she shoved it so hard while I was pouring a drink that I spilled water on one of the diners eating breakfast. Afterwards they invite you to have a "family meal" but they completely ignore you if you're new. It's a bad vibe. I'm in the process of obtaining my bachelors in nursing and I'm close to graduation. I am interested in community health and psych. I was hoping to volunteer on a weekly basis to gain perspective on this population who are often discriminated, marginalized, and vulnerable. Sadly, I won't be going back.