Excellent experience with these guys getting our German Shepherd puppy shipped to Los Angeles from…read moreHaus Amberg in Bavaria. Professional, efficient, helpful - very responsive even through the weekend

Claudia is the best! I am new to importing and had a lot of questions. To my relief, Claudia…read moreanswered my call and was friendly, highly knowledgeable and very informative. I find it odd that a reviewer on here had such a different experience with her. I will definitely use Unity for all of my future imports! Thank you, Claudia!

Read her reviews. CHOSE to contact her about acting as my…read moreshipping agent. These days you just don't know how authentic things and people are anymore including online reviews. It still feels like you're rolling the dice when you have businesses paying for and faking their reviews. I was in need of a broker for air/ocean importing. After a week and no response to my inquiry I had to ignore these YELP reviews, this business and Vivian the owner. Trust is already lost when you don't return a prospects call or email in a timely manner. I felt un-acknowledged which also says, she is not grateful for people CHOOSING her place of business over thousands of other shipping agents in the greater LA area. "We're located in the US Customs building". Don't base your decision solely on that marketing pitch because it did nothing for me!!

Vivian was very very helpful when I had an unexpected problem with an import from china. Her office…read moreis conveniently located upstairs in the same building as the customs building. I came here with no idea what to do and she walked me through the process and it was very affordable. I recommend Vivian to all who need a broker for imports ! Her location, speed of service, and client satisfaction is great! Thanks again Vivian

I wished I could rate 0 star for this company!!! Randy is a…read morevery rude person especially if you have a small company. He is a big fat kisser if you work for a big corporates so don't use this broker if you own a small company...... He yelled at me today saying that he has no time for me unless I pay him $700 per hour then hang up the phone!!!! I finally got ready to import my first product that I wanted to sell at Amazon but I just has one more question to him before I ask this broker to import it for me. After I saw his true personal/attitude towards to me, I decided to go somewhere else. I told the person who referred this company to me about how he treated me today and asked that person to stop using this company also. Again, please don't use this company for any reasons!!!!!

I can't say enough about Randy. He came through for me when I was really in a jam. He was very…read moreclear what he needed to get my shipment cleared with customs and once I sent him the documents, the turnaround was immediate.

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.