Really friendly and knowledgeable staff. Overall great customer service, great shoe selection for…read moreany runners, hikers, or walkers.

I stopped by RNK and had a wonderful experience with both Andy and Cordie. Andy actively listened…read moreto what I needed and gave honest feedback to me. He didn't try to sell me anything for sake of selling something to make a profit. I understand that this is a business and the sale of consumer goods. However, I was very impressed that both Andy and Cordie gave me what I needed rather than just seeing a consumer who needs to purchase something. Long story short is that I've been having problems with my left foot and I felt that I needed new shoe inserts for better arch support. I walked away with information that helped me go in a different direction to mitigate what I've been experiencing lately. I love how staff is very personable at this location. You experience a level of customer service that is more family oriented than strictly consumer based. I very much appreciate how both Andy and Cordie invested the time to learn about the history of my recent foot problems then took that information to help me decide what's best for my situation. I can't say enough how pleased I was during the visit today. Another fantastic five star experience. I will definitely return here again. Again, I highly recommend this business!

Ok service could be way more outgoing. Staff was toooo busy stocking on a Monday morning to help…read more Once we got help associate was helpful

For years I've gotten sketchers at random shoe stores and came to this location for the first time…read more Between employees and customers, everyone was in a good mood! I went there to get non-slip shoes for work and found what I needed at a much lower cost than I expected. At checkout, I was informed of an additional discount I was receiving, based on their list of employers. I was ecstatic.! I literally spent half of the amount of money I was anticipating and even received my shoes in a sketchers drawstring bag!!! I shared my experience with everyone I work with and will return to this location soon!! This was literally the best experience I've ever had!

I was very impressed with the helpful staff. I had a raincoat that I bought at a store over a year…read moreago. I have not even taken tags off, but I am now 3 sizes smaller. I went to North Face to get a new coat for an upcoming trip. On a whim, I brought old raincoat along. They gave me 40% of tag price toward a new raincoat. They were very helpful, and frankly I did not expect even the amount they offered. Great staff.

Store manager Rylee told an African American woman that a Northface coat she returned for feathers…read morebeing found in giant balls could not be returned an honored by Northface return policy. The woman told Rylee the condition of the coat over the phone and stated Rylee told her she would allow her return it and get another one free. After being reminded of that Rylee then said she take an extra 30% off of a lowest new coat. The coat she bought was identical to the one she brought in. Instead of of 80% off with 60% off and 30% that woman had to pay over $100 for a $350.00 coat. We were flabbergasted by Rylee acting racist and not following the free return lifetime Northface return policy. As the customer took pictures of the returned coat we did too. It's disgusting.

The selection of shoes here is ok. Children's, men's and women's styles at a discounted price. I'm…read morenot sure how discounted they are but we needed shoes for a graduation ceremony and this store offered a mix of casual and dress shoes. You have to shop yourself and the associates aren't attentive. But we found some styles in his size and he tried them on. Nice that there are mirrors so you can see what the shoe looks like on you. They have a clearance section as well and socks buy one, get second half off. He found some boots he liked which were nice enough to wear to the graduation ceremony so we purchased those. And some black socks. Signed up for their rewards program which allows you to earn points on purchases.

We bought a pair of shoes for $130 that fell apart after 2.5 days of normal wear. The management…read moreaccused us of lying and refused to exchange or give us store credit even with the obvious flaw in manufacturing of this pair. I will never shop here again and would steer anyone away from this store.

Great customer service. Greeted as went into store. Organized store and near. Well kept up by the…read moreassociates. Lots of style and very fashionable. I do love their styles but have not tried on the boots before. Nice hats and bags as well. Good sale with a buy one, get one 75% off. However, I'd spent my max for the holiday sale so I passed on the items this time. I'll have to come back to see what they have next time.

Although I had the most horrible online experience, the store employees went above and beyond for…read moreme. The 3rd pair of the same boots still have a designer flaw, I must admit, but overall I do like the idea of them. I highly recommend going in store if you have any issues with your order.

The associate was so nice and helped me with finding platform crocs. They don't carry those but she…read moreshowed me the closest thing they have. Also answered my question on pricing for the jibbitz selection they have. I picked out a keychain and a couple of jibbitz. They have handy accessories which connect to the bags. Cute Valentine's designs in shoes.

From the owner: Crocs, Inc. is a world leader in innovative casual footwear for men, women and children. Crocs…read moreoffers a broad portfolio of all-season products, while remaining true to its core molded footwear heritage. All Crocs™ shoes feature Croslite™ material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking and odor-resistant qualities that Crocs fans know and love. Crocs celebrates the fun of being a little different and encourages fans to "Find Your Fun" in every colorful pair of shoes. Since its inception in 2002, Crocs has sold more than 300 million pairs of shoes in more than 90 countries around the world.

Wanted a birthday gift so decided to come in as he did like tshirts from here. The tshirts are two…read morefor $30 and they also had some on sale. Looked through the selection but he's picky about the material for his tshirts, preferring the sturdier material which I feel is not as soft. Finally found one on the sale rack with the material and not too much of a design. Associate at cashwrap informed me of the tshirt promo but I decided against it as I didn't see another design he might want in the material be preferred.

Such an excellent service! They went out of their way to make sure I'm happy. I absolutely…read morerecommend. I wish I remembered the names of the several people who helped me so I can call them out but the store manager and the staff were really helpful and resolved an issue that I had.. Also, I love Vans sneakers even though I sometimes think I might be getting too old to wear them

Quite literally the best outlet mall I've been to! If you're looking for outdoor gear this is the…read morespot!! From Norrona, to Cotopaxi, to Colombia, to arcteryx they have it all at a discounted price! A hikers dream outlet mall for sure! Clean, nice, and upscale shopping! Service is always good at the stores from my experience!

Whenever I make the post Christmas trek back from Denver to Scottsdale through Castle Rock on I-25,…read moreI stop at The Outlets at Castle Rock. I've always found at least one, exceptionally low priced item on a post holiday, clearance sale. This year it was a Gap denim jacket, normally priced $80, on clearance priced $6. My favorite stores to find post holiday deals are Gap, Express, Banana Republic, J Crew and American Eagle.