Very reasonable prices and did a great job on the carpet on the stairs and 2 rooms. Will definitely…read morecall them again when I need my carpets cleaned!

OK, so I called last week and got an appointment pretty fast for carpet cleaning. All good. Today,…read moreday of appointment (26 May 2022), I called to confirm as I did not get a text or reminder of any sort so I almost forgot and scrambled to get the items picked up off the floor for my 0930 appointment. I talk to someone who was OK - but seemed put off that I wasnt going to be there to make payment. I informed him, if they had to be paid upon completion, no problem. Could he please facetime me so that I can view the carpet that he cleaned? He said that is not how they do things. Totally understand - but we are a working family and I have had many carpet people in the past and I paid over the phone - but I had seen their work before so it was never an issue. This was a new company that I wanted to try and wished to keep if they did a good job. Anyways, we hang up. 5 minutes later the owner calls me and tells me that me wishing to see the carpet facetime draws a "red flag". I asked him why. He said no one has ever asked that before. I reminded him that I work full time and so does my husband, we are retired military and currently GS civilians on base and that I just wanted 5 minutes to view it before paying. He said that is not how he does business and he wants to cancel. I mean, really???? Your going to lose a possible new customer, who, BTW, is a carpet freak and loves my carpet cleaned at least every 2-3 months because you dont want to spend 5 minutes showing me the carpet before I pay you???? I am just shocked. Maybe, just maybe they do amazing cleaning on carpets - sadly, we will never know OR maybe, he doesnt care to lose a future customer. I dont know. I wouldnt recommend them - the owner showed no care at all and acted like he didnt require or care for my business. V/r,

Stanley Steamer showed up to fix the problem and found the source of my water problem in the crawl…read morespace. They showed up and corrected everything. I am very pleased!!!

Bait and switch in my opinion. A $250 estimate turned into a $500+ job because I had rugs, not…read morecarpet. What's the difference? Update! Company promised a call to reconcile. Never happened

Very professional and the safe innovated cleaning techniques are top notch. They removed tough…read morestains that I thought was a lost cause. I would completely recommend them to anyone.

From the owner: Magic Wand Cleaning LLC specializes in providing you the customer the very best quality over…read morequantity that your money can buy. We pride ourselves in always being accountable, reliable, dependable and punctual. Our technicians are trained to provide you the customer the very best quality over quantity by offering the following residential / commercial services : Carpet / Upholstery, Ceramic Tile / Deep Grout, Hardwood Flooring Waxed / Shined, and Furniture Cleaning. Our business is veteran owned and operated and offers a 10% Discount to all its fellow veterans whether active or retired. Our motto is very clear "We Love What We Do and You Will Too"

We had Knight's clean 3 area rugs, our tile and hardwood floors. They not only did a great job but…read moretheir prices were reasonable, they were clean, respectful of our home and the customer service was excellent....promptly answered messages, called to confirm & showed up on time...exactly as promised. We won't look anywhere else for services. Thank you Knight's!

If you have water damage "DO NOT CALL SERVPRO!"…read more I had a basement leak, Farmers insurance assigned them, Dustin and his partner came out for 45 minutes and said the entire house needed to be packed up and floors and walls ripped out. Days went by and insurance thought it was done, they never called, returned or fixed it. Farmers insurance submitted them as a company to blacklist. Meanwhile I'm back to square one!

My home had upstairs toilet flood on Nov 3, 20023. Response for mitigation was immediate and got…read moreout everything. I wish I had stopped there. But I chose to continue with for the rebuild. The first month it sat there with fans blowing on everything. Many promises made, so many. Then nothing. first it was "oh its holidays, then oh team got covid, then oh its christmas, then its team members quit. Jan 15th still nothing done on home. Set limits, and higher expectations and always met with excuses and promises. Original promise date of March 1 came and went with nothing. Then a little work done, but the worst workmanship ever seen. It just kept getting worse. It is now 7 months later and I still am not home and my house, what has been done is so poorly completed its a disgrace. Nothing even, or correct or clean or level or professional. The workmanship is a shame. Finally in May after begging to finish was blown off again. I discussed with insurance and agreed had to fire. Little did I know Insurance had paid them and now was no longer going to cover to finish house and had to get from Servpro. So many excuses for a complete failure of a renovation. The worse was always hearing others in need. I was always on back burner. Left over, fit in, find a subcontractor at cheapest price and just ignore all my pleas for help. I would never ever recommend the company with their lack of professionalism today.