Office staff is unprofessional and overcharged for service not provided. Leave messages and emails for copy of account no response except one line item on a bill for additional charges not performed. Insurance even billed for glasses fitting that were bought at another store not Clarkson. Office manager stated my end of my visit was paid in full and I have the receipt but additional charges added and then sent to collections. read more

Worst place I have ever been to. Been waiting on contacts since may. Recieved trial pair and they were wrong, been waiting for two months for the correct pair, every time I have had to call and see if contacts were in, not once have they called me. called and they said they were in drive 20 min to there and they were not in. Said they'd expedite and guess what, another two weeks has gone by. Called today and said they were in, asked them to physically check, nope not in again. They said they'd call me back and find out what's going on, again no phone call. I'm over it and just want my money back for the garbage service... read more

Would never recommend this to anyone. Customer service is terrible. They ordered my glasses, 2 weeks later they came in. When they were adjusting them, they broke them. Had to wait 2 more weeks for a new pair. FYI...The frames on display are literally the frames you get. I felt like I was buying used glasses. read more

The Doctor was the nicest person on the planet, so polite. Shay or shannon( short blonde hair) made my exp very pleasant bc I've never been to the eye doc and I was very nervous. She made it very easy and fun! read more

I like the convenience of appointment times. Everyone is always friendly and professional. I think their prices for contacts and glasses are kind of high read more

Excellent staff with amazing service. My son had an awesome experience and I highly recommend it for anyone needing the service they provide! read more