Dr. Gupta has zero bedside manner. I left the office more anxious than when I went in.read more

Dr. Fraiman is a very Good competent Doctor and the staff is very friendly.read more

Dr. Hershman saved me from a scary situation after which I had lost a lot of blood. Aside from…read morebeing a terrific surgeon he's a great guy and I consider him a friend.

My new Mazda is sleeping in my garage. Had a lovely time…read morewith a fabulous salesgal. Leased a mazda cx30 from the lovely Kelly esposito. She goes above and beyond a real sweet gal. I'll be back Kelley to see you in three years.

Solid doctor. Very open and informative…read more This office tends to be busy with clients as they are affiliated with Hackensack University Medical Center (HUMC).

I've been a patient of Dr. Campo's for 16-17 years, first as a sole practitioner and now part of a…read morelarger practice. He is easy to speak with and makes things understandable. Prescriptions are filled on a timely basis. Office staff is friendly.

Excellent all the way around!! The doctor is very intelligent, and I always feel better after…read morereceiving treatment from him.

Dr Grace Biggs is only concerned about making money and not about helping patients. She does not…read moreStop.. and listen to what the issue at hand is. She assumes before you even enter the exam room what the problem is. She will PUSH the Axonics procedure on every patient even if you don't have a bladder problem. This procedure must be a (more patients you sign up, the more you make regardless if they need it or not) Dr Biggs has absolutely NO Compassion, NO Empathy, NO Respect NO Bed Side Manner No Heart. I'm sorry, but you're a Dr. where the heck are your ethical standards ? It's a shame that your profession staff has to put up with your rude and Nasty attitude day after day. I've literally seen you treat your staff like trash when they were working hard to please you. Truly, your whole demeanor radiates ugliness. Which really is so sad, because you're a beautiful woman on the outside. Now I understand what my parents taught me; "Don't judge a book by its cover" Take some time and think about: What is the Meaning of a GOOD Doctor? Hint - it's everything your not. Start tomorrow, maybe Start by a simple Smile. Look in the mirror. When you smile and what do you see ? Don't try to die the richest woman in the cemetery; nobody wins. Start with the people who work hard to please you everyday, while you've been treated them like crap for years. Like I said before, I've been in your offices, and I've seen it. You're so lucky you still have an amazing care team. Change your demeanor. Wake up smell the coffee and turn that dam frown upside down. Good luck in your journey.

Very short with me. Expected me to know my diagnosis. Didn't like my explanation of my symptoms…read moreand offered little help to clarify what she wanted from me. Felt manhandled and have not sought out further help because of my experience with this dr. Very abrupt.

I am regrettably writing this negative review about the AUCNY West Nyack location. After a few…read morefamily friends praised Dr. Giella, my father decided to transfer his care from our former urologist in NYC who had retired, to AUCNY. In January, my dad was diagnosed with what was referred to as "low risk" Stage 1 prostate cancer. Because of a discussion with Dr. Giella, who did a very good job of "selling" the benefits of treating it with radiation, my 84 year old father decided to move forward with the radiation treatments. It has been nothing but a nightmare since. During his second week in treatment, he was unable to void. So Dr. Giella inserted a catheter, and told my dad to come back in 2 weeks. 2 weeks later, they did the "trial" of removing the catheter to see if he would be able to void on his own. At the end of the day, he was unable to, so the catheter had to be re-inserted. Fast forward to today...almost 3 weeks later. "Trial 2" of removing the catheter, and unfortunately, the same result. In the meantime, as my father's healthcare proxy, I have politely requested 3 times for Dr. Giella to provide a letter/medical documentation so that my father can fill out the FMLA form at his job. It has been five weeks since treatment started and still no letter. This is completely and totally unprofessional for a doctor of Dr. Giella's good reputation. Now my father was told that within 4 to 6 weeks after completing treatment, he should begin to feel better. Which means the catheter has to stay inside for another 5 1/2 to 7 1/2 weeks. Then there is my situation...because my dad raved about Dr. Giella, I decided to make an appointment to transfer my care from Mount Sinai to AUCNY West Nyack. Because he is not accepting new patients., I was unable to see Dr. Giella. So I made an appointment with one of the other doctors. During my first visit in early April, I was told that they needed a urine sample. I politely mentioned that I would prefer to speak to the doctor first, as my situation is a bit complex. Before I could finish verbalizing that statement, the medical assistant became annoyed and raised his voice at me saying that it is getting late (4:00 pm appointment) and they did not have time to wait around until I decided to go to the bathroom. At the conclusion of my appointment with the doctor, I requested a follow up appointment for a uroflow test. The doctor said no problem and that he would go over the results with me during that second visit. That never happened, as the medical assistant (different one this time) told me that I had to wait 2 weeks for the results, which required a 3rd appointment. The medical assistant apologized for having an earbud in his ear and told me that he was on hold with a representative about an important (non-work related) matter that he needed to take care of. When we got to the other office, I explained to the assistant that I was unable to drink a whole liter of water working an hour because of a medical condition. He politely encouraged me to try to drink more water...and told me that while I was doing so, he was going to continue to wait for customer service...it was a personal call. When I finally did so the test, this is when I was told by the medical assistant that I would need to schedule a 3rd appointment to review the uroflow results with the doctor. Maybe I am wrong, but this seems like a "money grab" operation more than an urology practice. I have been getting Uroflow tests for years as part of my regular six month follow up visits with my former urologist, who would review the results with me at the conclusion of each visit. No scheduling a second appointment two weeks later, and then a third appointment two weeks after that to go over the results. The next day, I called the practice and requested to speak to the practice manager, Richard. I received a call back at the end of the day with a voicemail which I returned within 30 minutes.... And have not heard back from Richard since. I should have stuck with Mount Sinai in the first place, where the front office staff and medical assistants are always top notch. It would be unfathomable to think that a medical assistant would raise their voice at you for a simple request to discuss a analysis with the doctor before leaving a sample, or having a medical assistant, tell you that they are on hold with Customer Service, and make you feel like the non-work related phone call was more important than you, the patient. After I get my Euro flow results this Friday, I plan to never go back to this "money grab" business that presents itself as an urology practice. Between my father going through hell, and not being able to get a letter to document his FMLA request after repeated requests, as well as my own personal bad experiences doing both visits, I wish there was a way to give this place zero stars as a review. Because they unfortunately do not even deserve one star!

I am writing to express my concern regarding the lack of follow-up for an in-office procedure…read morefollowing my telemedicine conference with Dr. Zhou on March 9, 2026. During that consultation, I was informed that I would receive a call to schedule an appointment. After waiting two weeks without contact, I reached out and was told that Deloris would return my call. Two weeks after that initial inquiry, I called again to speak with the office manager. Although the manager, Richard, eventually left a message on my home phone at 1:19 PM stating he would call back at 2:00 PM, I never received that call. I have since reached out again and left a message for him, but I have yet to hear back. I would appreciate an update regarding the scheduling of my procedure as soon as possible.

Dr. Zhou was very thorough and professional. He answered all of my questions and addressed all of…read moremy concerns. Very satisfied with his service. The assistant was very friendly and professional. Made me feels very comfortable and relaxed. The office staff was also friendly and helpful!

I have visited HV Urology a few times this year which also included various medical procedures. I…read moream still in recovery mode from the procedure, but so far so good. The one thing that stands out with HV Urology is the staff. They have to be the finest and most professional people I have dealt with. From the receptionist to the nursing staff to the docs. They clearly are the best of the Hudson Valley.

Doctor perform surgery. Everything went very well. Stuff was very friendly. Overall I can't be less…read morehappy with result

This review is for Dr Polland's Physician Assistant, Christina Lee, Gynecology & Urology. Ms. Lee…read moreis very sweet and polite. Here's what went wrong - she made chastising and snide remarks about always having bacteria in my urine. The urine test showed no bacteria. I mentioned that I had a series of UTI's and had none since my surgery (stent in my kidneys). She had no idea what I was talking about. I am not a new patient to Ms. Lee and her office, uro-gynecology, had my records. She repeatedly dug her fingernails into me during the exam and commented on how thin my skin was and did I feel her nails digging into tissue. Of course I did - keep in mind this was a gynecology exam! Never before have I had an internal exam via fingernails. She noted I had internal irritations. Her clawing fingernails did not help this situation. She did not leave the room after the exam. She stayed in the room, facing me while I dressed. I have never had any doctor or PA do that before. It was uncomfortable and inappropriate. While I appreciate that Dr. Polland is very good at what she does, her PA, who is friendly and smiling, needs to keep her comments to herself, trim her fingernails, and be respectful of patient privacy. Not a good experience.

Dr. Nabil needs new staff. When we called, they asked for the patient information several times,…read more(write it down or pay attention) Just because we called a few times and asked questions they couldn't answer, they yelled at us. It became so uncomfortable that I just hung up. Then they called my girlfriend and cancelled our appointment. Maybe they shouldn't be in the medical field. My girlfriend has a catheter and we wanted to be prepared for the appointment. That was it. If you need a urologist, keep looking. these people don't care about your health.