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    Claro Puerto Rico

    1.0 (153 reviews)

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    I'm paying for 300 and I'm getting 146. But they say fiber optic does fail.
    Stevens F.

    I've had to call customer service numerous times, and every time service has been awful. That goes for both the call center and the customer service office as well.

    Si pudiera le doy -10 son lo peor de lo peor, nunca pierden, no contestan llamadas y el Gobierno no resuelve las injusticias que comete esta gente por el contrario las apoya. Vaya a T Mobile y lo tratarán como familia. Se arrepentirá toda su vida si escoge CLARO. Llevo 17 minutos y no me resuelven

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    4 years ago

    Helpful 1
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    11 days ago

    Helpful 1
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    4 days ago

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    29 days ago

    Helpful 1
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    3 months ago

    Helpful 1
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    Photo of Mlo C.
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    1 year ago

    Helpful 1
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    5 months ago

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    9 months ago

    Horrible service waited a month for a technician no call no show go with another company

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    11 months ago

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    1 year ago

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    3 years ago

    Helpful 2
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    8 months ago

    Helpful 1
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    3 years ago

    Helpful 2
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    3 years ago

    Helpful 2
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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    0 Orible service, no body answers the phone, even to pay the bill. Total this disrespect for the clients

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    Pesimo servicio. No sirven. Te prometen buen internet y es lentisimo. No tienen vergüenza

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    3 years ago

    I wish I could 0 stars the customer service is horrible and the internet sucks. it's always lagging and hasn't been working at all for days

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Horrible service. Trying to scam people, increasing my invoice without letting me know, and renewing my contract without my consent.

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    3 years ago

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    Page 1 of 4

    Claro Puerto Rico Reviews in Other Languages

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    Naicom

    Naicom

    (2 reviews)

    Naicom is an Internet cable company (it connects to your wifi or through an ethernet cable to yor…read moreInternet) that offers a wide range of channels at much cheaper prices for the basic service than competitors such as Liberty. There is no contract. Naicom has a basic service of $30/month that gives you a mix of over 50 local and international channels, of which many are in Spanish. Naicom also offers $70 and $100 packages (with the $100 version giving you HBO, Cinemax, Showtime, etc.), though with those prices, you're getting into Liberty price ranges. You can see details of Naicom's packages here: https://www.facebook.com/naicomtv/photos/a.2062652333954147.1073741828.1781407192078664/2063441387208575/?type=3&theater I recently purchased a Naicom box at Sam's Club and installed it on my TV. The cable box costs $129.99, which includes a month of the $100 service. The set-up instructions could be better, but it wasn't complicated. The picture quality is good, So far (as of December 27), they still don't have all channels available, though I've been told that this should be remedied by early January. I'll write an update.

    Naicom is pretty much the state of the art technology wise. I use Naicom TV everywhere app to watch…read moreNBA games on my phone wherever I may be. I watch movies at 4K on my big screen using Naicom's set top box. Since I have the premium package I have HBO to cover anything missing from their video club. Plus the video club has very current selection of movies for streaming. I think they are just getting started as a company relatively speaking, and I have seen a hiccup or two. Also if you are in Puerto Rico, they have a local broadcast center ...

    OneLink Communications

    OneLink Communications

    (14 reviews)

    Do not use this company as it misuses peoples Social Security Numbers, which it REQUIRES to sign up…read morefor the service! OneLink is the local cable TV and internet provider. It is virtually a monopoly and it is reckless in its arrogant requirement that customers must provide their Social Security Numbers to receive service. Many states have outlawed this practice, but Puerto Rico still permits this. There is no wonder why identity theft is rampant in Puerto Rico when you have businesses like OneLink strong-arming people into handing over their Social Security Number. Do not use this service until OneLink changes its policy. They should at least give customers the choice to pay extra deposit money, or provide alternative forms of ID if they choose to be prudent about not divulging their Social Security Numbers. A better choice is the free internet service at each PR Starbucks. Also, contact the Puerto Rican legislature to ban this antiquated practice which is leading to ruined credit and ruined lives because of compromised Social Security Numbers. Take a stand against OneLink and the other companies who abuse our SSN's!

    Onelink is an horrible broadband provider. Their 40GB cap was added in September 2007 and has not…read morebeen changed at all since then. 40GB was outrageous at the time, it's even worse now in 2011 when access to broadband has become such an essential part of our lives. Forget about renting movies online, playing games, even using YouTube. Their customer support is horrible. Their ads are even worse, ironically pointing out that other services are behind, when actually cable ISPs throughout the island have higher speeds, uncapped. Wish I could get 10Mbps Liberty cable at home.

    Claro Puerto Rico - isps - Updated July 2026

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