Wedding day of a friend..we from drove 5 hours away. Day of wedding my vehicle picked up a screw in…read morethe front tire. Dropped it off picked it up an hour later and the tire was plugged and ready to go! Ray said "No charge." Made my day! Thanks Ray!! Good people!

Truly this is a rude establishment. The woman that answers the phone is rude as well. The people…read morethat work here that park the vehicles and block all the traffic from flowing through also doesn't have any care about anyone else needing to use the road. A whole line of traffic all had to try and turn around because they aren't able to get around. The establishment just says They will move the vehicle when they get to it. That is not a good way to do business.

I was going to these guys twice a month for oil changes and they're literally the best oil change…read moreplace I've ever been to. The staff members are so nice. They had to fail a vehicle I brought to them for inspection and I could tell it bummed them out. They fixed something on the vehicle (I can't remember what exactly) for no charge even though I didn't ask them to. I moved out of Raleigh but will still be getting my oil changed at Zippy Lube!

They take pretty good care of my car. I honestly trust them over Precision Tune and the others.read more

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I have come to get oil changes and an inspection at this auto center multiple times. This auto…read morecenter allows you to walk in without an appointment. Every time that I have come my service was completed in a timely manner. The oil change prices are reasonable & the employees are nice. There is a waiting area with a television to sit in while you wait for your vehicle to be serviced.

Very inconsiderate , called prior to driving 30 minutes after work for this change and was told…read morethey could grab me, just to say never mind when I got there. Very slow poor work, oil change "takes 2 hours" apparently. 100% wouldn't recommend.

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

USA Auto is a GREAT group of folks. They have taken excellent care of my vehicles for years! Thanks…read moreRance / Keith and the USA crew!!

Fast, friendly. No pressure to buy anything, just informed me what I needed and the expected cost…read more They are a bit pricey. I am a first time customer and I'll go back.

Was not quick for the $130 charge for an oil change. Staff was sitting around talking the majority…read moreof the time. Very disappointed. Will not be returning. Please visit other establishments.

Great experience! My heat wasn't working in the car I just bought and I was out in less than two…read morehours with it working perfectly! The two guys at the front were very kind and helpful!

They lied about doing the alignment. They damaged parts attempting the alignment and did not inform…read moreme. Whenever you do an alignment, you get the before and after measurements. They couldn't print the after results for some reason. How am I supposed to know if it was done well or at all? They put it back on the rig, it shouldn't take long to verify. Turns out it wasn't done at all! They were going to have me pay without any service done. A complete waste of 2 hours, I've already scheduled my appointment with the Kia dealership to get it done right. On top of that, my steering wheel was covered with black residue. Never going back. Edit: I just got my alignment done and found out nuts were stripped and others were left loose.

This is my go to spot for quick and quality car services. Just had an oil change and inspection…read moredon't within 20 minutes! Super honest!!!

Friendly, consistent, quick, knowledgeable quality service! They will continue to be my first…read morechoice for my vehicle inspections!

Everything went better than I planned.. The dealer had told…read moreme that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money. The quote they gave would be honored at their other locations as well.. That was really great of them. I will definitely go here again

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them