Been coming here for years to get an oil change as well as inspections. The employees are so nice…read moreand friendly and offer great suggestions for when I would need to replace the filters in my car.

I was going to these guys twice a month for oil changes and they're literally the best oil change…read moreplace I've ever been to. The staff members are so nice. They had to fail a vehicle I brought to them for inspection and I could tell it bummed them out. They fixed something on the vehicle (I can't remember what exactly) for no charge even though I didn't ask them to. I moved out of Raleigh but will still be getting my oil changed at Zippy Lube!

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

I have come to get oil changes and an inspection at this auto center multiple times. This auto…read morecenter allows you to walk in without an appointment. Every time that I have come my service was completed in a timely manner. The oil change prices are reasonable & the employees are nice. There is a waiting area with a television to sit in while you wait for your vehicle to be serviced.

Very inconsiderate , called prior to driving 30 minutes after work for this change and was told…read morethey could grab me, just to say never mind when I got there. Very slow poor work, oil change "takes 2 hours" apparently. 100% wouldn't recommend.

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

USA Auto is a GREAT group of folks. They have taken excellent care of my vehicles for years! Thanks…read moreRance / Keith and the USA crew!!

Fast, friendly. No pressure to buy anything, just informed me what I needed and the expected cost…read more They are a bit pricey. I am a first time customer and I'll go back.

I don't think I would refer them. It was almost $100 for an oil change. And it wasn't the best…read morequality oil that they had. I thought that was kind of crazy. The young man kept stripping my screw first he tried to drill and it kept making that awful noise. Then he tried a screwdriver and that didn't work. Then he tried the drill again. I asked him just to bring it to me so I could know that it was in good shape when he finished with it. I don't know it out refer them. It wasn't a great experience.

They lied about doing the alignment. They damaged parts attempting the alignment and did not inform…read moreme. Whenever you do an alignment, you get the before and after measurements. They couldn't print the after results for some reason. How am I supposed to know if it was done well or at all? They put it back on the rig, it shouldn't take long to verify. Turns out it wasn't done at all! They were going to have me pay without any service done. A complete waste of 2 hours, I've already scheduled my appointment with the Kia dealership to get it done right. On top of that, my steering wheel was covered with black residue. Never going back. Edit: I just got my alignment done and found out nuts were stripped and others were left loose.

Great experience! My heat wasn't working in the car I just bought and I was out in less than two…read morehours with it working perfectly! The two guys at the front were very kind and helpful!

This is my go to spot for quick and quality car services. Just had an oil change and inspection…read moredon't within 20 minutes! Super honest!!!

Very underwhelmed with my experience this morning. Got there at 9:00a, as per their website and…read moreApple Maps, just to find that they didn't open until 10:00a today via Google Maps. So ok, whatever, I'll wait. I patiently wait until 10:00a, and I look inside, and there is still no one inside. 10:05 comes and goes, 10:10, and then 10:15. I took the day off to get my inspection and then go to Wilmington. So I didn't have all day to burn doing this. Ended up leaving, and saw that the team was just pulling in. Went to "Just inspections" and got done within 10 minutes. Guess I should've just went there in the first place. Can't speak much to service or anything else, so 3 stars it is.