He did a great job on my Ford Explorer. I appreciated his patience with my explanation with the…read moreproblem. He also recommended a couple of things. I will be back to do them.

My car was towed here after my son had an auto accident. When I called to find out the cost to get…read morethe car, I was told the insurance company had to "release" the car to me, uh that car belongs to me. Nevertheless, my son and husband went there to get the belongings out of the car and they wouldn't let them gather the belongings until they came back and got a copy of the title (the registration was in the car) so if they would have opened it up they could have seen that. My son signed a release on Monday (he is also on the title) so the insurance company could tow the car away for their estimator. This place told the insurance company on Thursday (3 days later) that no one had signed to release it to the insurance company. I still had to get on a 3-way call and still go up there to sign the release paper AGAIN. Double talk, I can't have it until the insurance company releases it, but they can't have it until we release it. Then today (2 weeks later), we went to the insurance company's lot where our insurance company had towed and stored the car to retrieve the tags and turn them into the DMV and they "magically" were not on the car. I'm just thinking that this place took the tags off the car before the insurance company picked it up. I would not use them for anything!!! They are shady and double talking and very rude.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

DO NOT hire them for A/C (or ANY) service. It was close to impossible to get them to come do the…read morework. They told me on more than one occasion that they would be able to come and then told me they couldn't make it, or they failed to reply at all. I had to lend them some of my tools and they lost a torx bit of mine. My first contact was on 5/30 (over a week ago) and my A/C is still not working. The last straw was yesterday when I was told around 11AM that they should be free around 3PM and could come finish the job. I waited until 4:30 and messaged both of them and they never showed up or replied to my messgaes.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Highly Recommended!! Richard went above and beyond in customer service for us. From start to finish…read moreQuality Cares took care of everything and provided service that you just dont get anymore. The finished product was amazing. Thank you the truck looks Great!! Rowdy & Shannon

Trustworthy and extremely reliable! Doesn't matter where I live in the RTP area, I bring my car…read morehere to be fixed. Even the tow truck drivers are familiar with this local business!

My son had an oil change & alignment on his Civic and the technician did not tighten the drain plug…read moreproperly which caused his oil to leak out at his work today. He had to get a coworker to take him to buy a new plug and oil so while on his lunch break, he could fix it. Upon calling to inform them of this issue they couldn't of cared less! Morgan told me he should've brought it back to them when it happened....umm you can't drive a car with no oil!!! She said because it was fixed she couldn't do anything about it. We are honest people who were not looking for a reimbursement, but a little more care could be given to your customers when your employee messes up on a service.

From the owner: Meineke offers complete Automotive Repair Services for all of your car care needs and maintenance…read more From scheduled maintenance and oil changes to exhaust repairs and brake repair services,our quality Auto Repair Services from professional technicians will restore your car to top condition.

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

I love how they treat customers the way they would want to be treated if they were on the other…read moreside of the counter. The first time I went for maintenance service I loved how transparent they are, took the time to explain things, sent photos so I could see what they were doing. I recently had bad news about my car and they went above and beyond to get me information on how to address it with a warranty I didn't know was still valid. TBH, I might never have found out except that the guy decided to look it up and figure it out--All for something someone else will be making money off of.

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!