I own a sign shop in Raleigh and these guys were recommended to me to contact to do some…read moresubcontract work for me. I gave them my customers address so I could get a quote from them and instead of giving me a quote, they spoke with the customer and did the whole job. Extremely unprofessional. Do NOT contact these guys.

From the owner: We do it all from start to finish. From design and fabrication, to permits and installation,…read moreeverything is made in-house at our Dunn, NC workshop. Proudly serving Raleigh, Durham, Fayetteville and all of North Carolina.

The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.

They took over 4 months to delivery my roller shades and shutters. the shutters were composite and…read morenot wood like we were told and specifically requested. I could live with all that. The shades however... The roller shades are a terrible quality and are difficult to roll up without damaging them. They don't stay in any track, so when you roll them up you have to move very very slowly and watch the top and shift to the right and left to keep it centered. If you are off just a little bit, it damages the edges of the shades as they get caught on the sides. We've already had to replace our shades once due to damage on the edges from opening them. we have to tell our guests to never open them because if you are not super careful, it's extremely easy to damage. Its embarrassing. Very poor quality, would not recommend. I bought similar shades from blinds.com and they work perfectly. You can open and close them fast or slow and they are never damaged. oh, and they are very expensive. Save your money and time. Don't go with 3-day blinds.

I was completing a major remodel of the main floors of my home in September, 2024. 3 Day Blinds…read moreinstalled blinds throughout the home, including the basement apartment - which was yet to be remodeled. Basement remodel started July 2025. At some point one blind had become detached on one side, so we removed the entire blind by unscrewing the side that was still attached to the interior window. Since I needed to remove the other blinds in the basement for painting, I contacted customer service for a refresher on how to remove the blinds without detaching the hardware from the wall. The call taker (identifying herself as new) indicated that an installer would have to come remove the blinds - which I would then be charged for. I then told the woman about the one blind that had become detached which had caused some minor damage to that side of the blind. Since it was under warranty, I asked for them to address the matter. The woman filed a case report and stated that I would need to wait for a response. I later received an email stating that the warranty was now voided because I had removed the blind myself. I guess I should have just left the one side hanging - which likely would have caused even more damaged while waiting for a response. They offer warranties then find BS "clever" ways to not honor them. Don't waste your hard earned money on a company that won't care about you months later. The "warranty" is just wording they use to get your business. Find another company to work in your safe and precious home! 3 Day Blinds is only concerned about profit margins and not the least about customers. UPDATE: The company posted an AI response on my review asking for information they already have. They truly just don't care about doing the right thing. Why not just remain silent? SMH...

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

They bid on the job, set a time for a team to be sent out to do the work, then never showed up and…read morehave not responded to any inquiries about why they didn't show or what happened. Very unprofessional.

From the owner: The perfect season for roof and gutter cleaning, Christmas lights installation and more! Call or…read moreMessage us today to make your property new again. Trusted and hired by and for professionals.