I took the Santa Fe tour on May 24th and 25th. This was an awful experience from the time we boarded the 1992 small uncomfortable bus. Before we left I used the restroom and it did not have water to was hands. I was informed by host (Tony) he had "germ x" if needed. The ride from the time we left felt as if we were on a roller-coaster. I was unable to get up to use the restroom or stretch my legs because the ride was dangerously unstable. One of my accompanied friends did go to restroom and ended up hitting her head and unable to balance herself (she has a previous neck surgery with pins attached). I am recovering from shoulder/arm surgery 6 weeks so didn't want to take a chance of getting up. We finally stopped right before albq. For 10 min. The host sat down and never got up for any announcements or gave us information as to events or things to do and see. Only what time to board. Upon arrival at our destination Santa Fe it took me and friend 3 hours (lost) to be given a room (that was supposed to be arranged by the tour as all was paid for). One of the person's in same room (name on room) did not attend due to medical reasons). This friend called the company person Sandy to cancel. Yet Sandy knew the names and person's in the same room. Yet the hotel refused to give us the room because Sandy never informed hotel of the change. The host called Sandy until he got hold of her while I was informed unless my friend transferred room to me it was impossible and there were no more rooms available . I continously called friend until I did get in contact because of her medical issues. Not to mention the hotel manager and staff were extremely rude and disrespectful. After an awful ride to the destination we still had to put up with the hotel issues until a room was found. To find out in the evening room 2201 sliding door that lead to the grounds did not lock i took video of this. Due to the lateness and room issues we decided to pray and put chairs fir safety in hopes no one would cone in. We had to carry our valuables throughout the stay. My other friends room was supposed to have double beds and was given one bed. This also took time toget as the host exchanged rooms with my friend . Again in Santa Fe the host did not make no announcements as to what a tour guide would do just sat down. My mechanic friend informed driver the bus tires looked over inflated. So the trip on day of return was somewhat less of roller-coaster. However, it was pouring rain all the way home and driver had to open his windows , drive with one hand, and use other to wipe windshield with his jacket while driving. Talk about major safety issues. In T&C stopped and not raining. A relative of host and driver bought driver a blanket to continue wiping windshield while driving. On the road back from Santa Fe water seeped inside the bus from the rain, even leaking from the top inside. Dont know if it would have been a pleasurable trip if a bigger, more equipped, and better serviced bus used. But it wasn't and trip was horrible like a scene out of a movie. After prayers from me and many on board we arrived safely. So a warning to all you go at your own risk!!! read more

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