Super friendly service. I had gone a couple of days in a row, and when walking around, I was warmly…read moregreeted with a "welcome back!" Other than the blue hair in the front for the past 12 years, I try not to stand out. That was the first time that I can recall that I'd been greeted so warmly! Their selection is outstanding and their prices are very reasonable. I found a tile I loved to go with our countertops and they had just enough to get the project done. I'd definitely be back for any tile or flooring needs.

Mia Graham was great to work with. She was very helpful and made our decisions much easier!read more

love my tile. Sammuel and the staff were helpful. great experience. Awesome selection of beautiful…read moretile.

Large selection of unique tiles. We were recommended by a friend of ours who recently updated their…read morehome. They are a bit pricey but you get what you pay for. I can guarantee you won't find tiles like these at floor and decor. Highly recommend them.

Frank was prompt, and did amazing work. Creativity was neccessary for this job, and I was glad I…read morecontacted him. Thanks, Frank!

From the owner: I have knowledge about various types of tiles. Along with the 27 years of experience in the tile…read moreinstallation field.

Derek repaired several kitchen floor tiles. It was a small job but I appreciated that he replied…read morepromptly to my message and did the work within a few days of my contacting him. It looks good and I'm pleased with the result. Also appreciated that he looked over my other tiled areas and found them to be sound and not in need of any work.

From the owner: * 20 Years Experience * Union Trained & Certified…read more * Licensed Builder * Fully Insured * Ceramic * Marble * Stone * Slate * Mosaic * Quarry * Porcelain & More

We engaged Robert to install the backsplash in our new kitchen. He did a great job! He arrived on…read moretime and cleaned up when he was done. We couldn't be happier.

From the owner: Specializing in custom tile installation for new construction, commercial jobs, and remodelsread more

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

Called Royal Carpet cleaning to remove pet odor from a 2 year old 8x8' carpet left by a previous…read moretenant. They charged $100 and came out the same day. My house is 5 minutes from their location. I was told that if there was still an odor, they would come out and retreat. The pet odor was not adequately removed. The new tenant was complaining of a lingering odor. When I called back for retreatment, they would not come out unless I paid another $100. If you call them for odor removal prepare to be underwhelmed. Sprinkle baking soda, you'll get better results. The 1 star is for not standing behind your word or your work.

Great company and services. I hired them to do a deep clean on the carpet and a clean out with the…read moreHVAC system prior to moving into our new home. They were able to deal with quite a lot of bad stains and the house smelt fresh for weeks! Thank you, great value for the cost.

They did a great job helping us in very strange circumstances. I don't live in MI but I've been…read moreworking hard trying to help get my mom's house ready to sell. The people at Royal Granite were great! They worked with me by phone, our real estate agent and our main contractor in person to get everything measured right and selected. Plus they installed a day early because they knew were working pushing hard to make a deadline. The kitchen looks amazing. They worked hard at leveling the countertop on older cabinets that were not level and they worked with my brother to help him ensure that everything was well supported. Easy to work with, good communication, nice selection of stone. And they completed early! We could not be happier!

I have used Royal for several projects, they have several slabs to choose from in the yard very…read moreconvenient, they come to measure fast with Lazer for prefect fit, and install in a few days after template, I highly recommend using them, their turn around time and cost beats anyone go see them today.

He really knows his trade, honestly better than any plumber I've ever met. Pay attention to your…read morecontractors, do they use the correct words and terms for things pertaining to their trade? Do they troubleshoot intelligently and without wasting time or tearing your house up unnecessarily? Do they show up when they say they will? Travis does. Much appreciated. Highly recommend. Value your plumbers. They have saved more lives than all the Doctors in the world combined and multiplied, many times over.

Mike and his team were top notch! They were efficient and cleaned up every evening. We had some…read moremold under the tub, so Mike replaced all the wood that rotted. Installed new floor and put the new tub in. Next the floor tiles were replaced, as well as the tub surround. The specialty tiles makes it look so beautiful. The new black hardware pops on the grey tiles. Mike installed the new vanity and sink, as well as new toilet. Mike is honest and hard working. Communication was wonderful and good quality work. The job cost what was quoted. Mike and his team feel like part of our family now.

Our realtor (Ryan Realtors who I would also recommend) recommended them and we were very pleased…read morewith Todd (and Jeff and Matt) and the installer Simon that they recommended. Todd gave us a good price and was helped us find the flooring that we wanted. Simon did a great job installing the hardwood, carpet, and luxury vinyl tile for us. Simon was prompt about responding to messages, was organized, showed up when he said he would, completed the job faster than he had estimated, and did a very careful and skilled job installing the flooring. The only bad thing is that his schedule is full about 2 months out so you have to plan ahead.

Really happy with this business! I just got back from talking to them, and they were very helpful…read more I was mostly interested in a solid hardwood product they carry called Chelsea Plank Flooring. I have used this product before in my home remodeling, and it is excellent. The Floor Trader has Chelsea Plank Flooring for the same (really good) price that it sells for at the actual factory in Chelsea, MI. The folks at The Floor Trader were very patient at answering my questions. They also let me take two large samples home for the week, to compare to my existing flooring. To sum up, I'm really happy with their helpfulness. And, they offer a very good price on this particular product, which I know to be of excellent quality. (PS -- I live right here in Ann Arbor, not in San Francisco. But, Yelp put under my name that I live in CA.)