Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

We went to Carpet Depot and ask for an estimate, plus we went to the store to see the colors, feel,…read moreand availability of the manufactures products. I was recommended a brand based on pets and cleaning ability. Doug came out and measured then I selected Mohawk Smart Strand carpet for four rooms and closets. I'm a vintage person, so I've had many dealings with carpet installers and products. I can honestly tell you this was one of the best installs and product recommendation I've had in my life. From now on I will buy all of my flooring from Carpet Depot.

Subpar work. Quite disappointing. Definitely, far short of quality of a prior installation done…read moresome 20 yrs before. Cannot recommend.

Brian and Team from Havel are a pleasure to work with. We reviewed many flooring options and they…read morewere very patient through the entire process. Havel was "say they do and do what they say" operation. Overall great no-nonsense experience that was affordable with quality. I would use them again.

Update 2025. Find it interesting that now my review is getting notice after numerous negative…read morereviews. If only Havel would've been concerned before the review maybe there wouldn't be so many. There was no help when I asked for it but now you are willing? And it is an "easy" fix?? Sorry you lost a local customer you just are not the company for my family. Just a little too late for us to be accommodating.

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

Delivered material late, then wouldn't except return when their was extra material that they…read moremeasured

We always get great service from McNabb's and we've used them commercially and in our home, but…read morethis time Emma and the team went way above and beyond. From assisting us in finding the perfect carpet, to setting and executing the measure in record time, to the speedy and excellent installation, this was another big win! We have, and will continue to recommend D.E. McNabb--in fact, if you're looking for flooring and installation, do yourself a favor and look no further!

If I could give a 0 I would... We thought we were in good…read morehands when Lynch came highly recommended from the previous homeowners of our new house. We even abandoned our go-to carpet store to follow their glowing recommendation. We should have seen the writing on the wall when our installation date was delayed 3 weeks. Suddenly we went from carpeting an empty house to working around all of our belongings after a move. They offered to "wave the furniture moving fee." Apparently, this meant scattered our belongings throughout the entire house and not returning them to their proper rooms. This could have been brushed off as a simple annoyance, but the clean-up portion of their installation work was nonexistent. Chunks of carpeting, tack board with exposed nails, and over 100 (yes, I counted) carpet staples were left strewn all over our home. When I called them to discuss concerns, they insinuated I was over-reacting and "fuzzies" are to be expected after a carpet install. No matter how much I described the debris, the comments continued that mild fuzz is part of the installation process. After FOUR HOURS of emergency clean up and one broken vacuum, my husband and I felt comfortable allowing our two young children (3.5 and 14 months) to actually walk around our home. This is my first ever review on a company. I believe in giving people the benefit of the doubt, supporting local, and communicating through challenges. However, when you create a dangerous environment for my children and then tell me I am over-reacting without care beyond collecting your paycheck, the situation shifts. Please, please, please consider taking your business elsewhere. $17,000, a broken vacuum, damaged baseboard, and no sincere concern later... we learned our lesson. Shout out to Classic Carpet and Flooring out of Howell - these are the people you want to do business with.

Good quality carpet. Knowledgeable salesperson. Installation was a nightmare. I paid for furniture…read moreto be moved and I needed to help move it myself because the installers were in their 70's and needed help. They damaged my walls, left shards of wood everywhere and rusty nails for my 2 toddler daughters to find. I called the owner and gave him an opportunity to make it right. I repeated my concerns to the owner multiple times. He offered a $100 for the trouble. I asked for more. He refused. I paid. Will never use them again. Think I'm just a jerk? Check my reviews, they're 99% positive for local companies.

The (builder installed) carpet in two rooms in our house needed to be stretched. I called Floor…read moreCoverings International, and easily made an appointment for Rob, the Owner, to check it out. He came over the next day, assured me that he could take care of it, and told me how much it would cost. We made an appointment for him to perform the work the following week. He arrived on time (and even let me know ahead of time that he was on his way), and it didn't take him long to stretch the carpet in both rooms. He was professional, personable, and did good work. Would recommend!