My Boo (daughter) was so happy finally with her hair, Kayla…read morethe hairdresser thank you for making my daughters year !!! We all love it when our children are happy and confident, and this is how Kayla made my daughter feel ! Thank you, thank you thank you McKenna had a smile and still has a smile Well done thank you very much Lorraine

Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

Terrible experience, went to get a pedi and left with a toe nail ripped off and bleeding. I will…read morenever go there again!

Steven does the best french tip acrylic!! I definitely recommend this place. Steven is also very…read moresweet and he works fast!

Friendly and efficient service from start to finish. My manicure and pedicure came out exactly how…read moreI wanted--clean, neat, and well done. The staff was welcoming, the salon was comfortable, and I didn't feel rushed at all. I'll definitely be back.

My nail lady is fantastic. So so good. The owner though is horrible to customers and the workers…read morewho are here to work. Right in front of 2 girls about 7-10 years old she became irate at a nail tech and was yelling for at least 10 min. The whole salon was so uncomfortable I finally had to yell out for her to stop w the aggressive rant non stop to a nail tech. It was horrible. The kids faces were horrified. How can I report this behavior in more places in hopes she will not do this again. Very happy w my nail tech but very unhappy with this stressful situation today

Rachel is amazing, I needed a new waxer and I was really nervous to go to someone new but she made…read morethe experience extremely easy and enjoyable. Honestly was the best wax I have had in a long time and the room where she waxes is so comfortable and cute. I will definitely be coming back! Thanks Rachel! :)

Great relaxing facial with Rachel this evening. I appreciated her responsiveness and ability to…read morework with my schedule. Great job asking questions to dial in what I was looking for.

Mae and her team are the absolute best! Prices are extremely reasonable and Mae always goes above…read moreand beyond to make sure I'm happy with the results. I look forward to my every 3 week appointment!

I always feel awful leaving reviews like this. This was the first time I had been to Beauty Nails…read moreII. The people who work there are very nice, and the gal who did the polish change on my toes did a good job. The gal who did my nails was very nice, however, she filed my nails way too short and the shop was not clean. When we went to the table to do my nails, the towel that was sitting there was dirty and it had a hair on it, and it was also covered with acrylic nail dust. She did not change the towel. I tried to introduce myself and ask her a couple questions as we lead up to maybe requesting that she changed the towel however she said she had no English. She was pretty really enthusiastic with the Dremel tool. And was going pretty hard on my nail beds. My nails are thin and this was a concern, but of course she didn't speak English so I could not tell her that she was hurting me. So I just sat there and politely grin and bore it. Then she was doing my nails, and it seemed like things were OK until I left and looked at things in better light. One nail is crooked, there is bubbling in the polish, and the edges are ragged and uneven where the polish was applied. This cost me $85 plus tip so I was out the door at $100, this is Bay Area prices without the Bay Area quality. Needless to say, I will not be back.

I've been going to Renee for over 10 years now!! She really has a heart for what she does! I get…read moremy hair cut and colored every couple of months and have been satisfied every time I've walked out. She is super friendly and gives her honest opinion about the different hair styles and if she thinks you would look good. She has a gentle touch when washing, cutting, and styling your hair. She is great with kids! I've taken my 2 girls to her as long as I've been going to her, and my kids just love her! The salon is SUPER clean!! They offer a verity of services there! Hair, nails, waxing, pedicure, manicures, hair extensions, eyelashes, facials, and so much more! It is decorated with diamonds all over the salon making you feel like you are really pampering yourself! Trust me you walk out feeling more beautiful then you walked in!

I had a pedicure here while I was in town and was disappointed. It was supposed to be 60 minutes…read moreand it was only about 40 minutes. The foot massage part was super short, my cuticles weren't even cut at all and the nail polish part was sloppy. For $50 I have certain expectations of a spa pedicure and unfortunately this experience didn't come close.

My hair stylist was Paige! I couldn't of asked for a better stylist for my very first professional…read morehair appointment! She was very professional and very knowledgeable about what she does! Every question I asked, she explained how it all works! I'm very pleased with her work! I will definitely be going back! If anyone is looking for a salon! I would recommend these ladies! Thank you so very much Paige!

Sam did my acrylic nails, and I am absolutely amazed by the results. I needed some standout nails…read morefor an upcoming butterfly event, and Sam was incredibly accommodating. She started by carefully removing my old acrylics, paying extra attention since I mentioned my sensitive cuticles. Sam then shared some fantastic design ideas to help achieve the perfect look; she has such a range of options! She took her time to ensure the design was meticulously crafted, and didn't rush through. She has an eye for the design and such a steady hand. My nails look even better in person; with a shimmering pastel layer. The location of the business is also super adorable and just feels like you are hanging out at your friends house - it was super cozy despite the super rainy day outside. I'm looking forward to getting more work done by Sam in the future. Just a tip: remember to book early because she's quite popular with a loyal client base, and it's clear to see why!