Very helpful sales person -- knowledgeable and patient. A few issues with the delivery company but nothing major.

I just purchased my first piano from Classic Pianos. Bob was so knowledgable and friendly, and was extremely helpful in guiding me through this process. I didn't feel any pressure and really enjoyed the experience! read more

Purchased a Yamaha baby grand during the Valor Christian sale. Bob helped me pick the right piano. He was super knowledgeable about pianos, was flexible in which model I could buy (there were a limited number of pianos on sale), and the transaction was totally pressure free. I highly recommend shopping here. read more

I have nothing but good things to say about our experience at Classic Pianos. We had an appointment to work with Bob Baker, and he helped me to find my dream piano within my price range. Bob has been in the piano business in Denver for quite awhile and he is so helpful, knowledgeable, and honest. We shopped in both the used and new section with Bob, and I truly felt we got the information we needed to make an informed decision without feeling pressured to buy. The customer service from everyone we encountered during our purchase was excellent as well. Shopping for a piano with a one year old sounds like it could be a disaster, but it was a fun and easy experience thanks to the staff. read more

Had a great experience yesterday buying a digital piano. Don West knew his products implicitly and was able to help me make an informed decision. I now have the piano assembled at home and am totally thrilled with everything about it. My thanks go to everyone associated with the transaction. I would not hesitate to call the entire operation at Classic Pianos a "class act." Carolyn S. read more

Really great experience. I've been playing piano for 30 years. I walked in, played as many pianos as I wanted in their spacious, acoustically good showroom. There are so many beautiful pianos there! The sales people were respectful- they left me alone until I wanted help. I liked the no pressure sales. They were full of information when I requested it. I ended up buying a YAMAHA NU1 and I have had it a month now. I LOVE this piano. I highly recommend this dealer over any other dealer in Denver. The quality of the Yamaha digital hybrid line is just so far and away better than any other- Roland, Kawai, etc, that it made my decision that much easier. Should I ever invest in a newer model, they have a trade up program for two years after purchase for the same $ as I spent! That's over $5000. Wow. Only cons of the place: the bathroom is really small and strange and the workshop area is also a break room with the smell of a cafeteria. I forgive that though because everything else was great! read more

Classic Pianos - Yamaha NU1 love it! - Piano Services Near Me - Denver, Colorado

My buying experience was perfectly timed for me personally. I had been keeping an eye on the AvantGrand line of pianos and finally decided to bust-my-move! Chris was a huge help and he knew a lot about the software that I will be using with my new Yamaha N1. I felt no pressure at all and the staff was super accommodating. I was really pleased that Classic Pianos had the entire line of AvantGrand models. I was able to play them all as long as I needed. The price was a super bargain. I'm a very happy piano-playing camper! Thanks Classic Pianos! read more

We are living in the mountains of Colorado and wanted to buy a piano. Bob was recommended to us by a local musician. He was very helpful with the selection process and determining which piano would work best for our needs. Getting the piano to the mountains was another step in the process and Classic Pianos set everything up for us. Bob was very responsive, spent a lot of time educating me on pianos, and we are very happy with our final selection (Yamaha P22). Thank you Bob and Classic Pianos! PS We used to live in CA which is why my profile states Laguna Beach:) read more

We had fantastic experience at Classic Pianos. Brian was very helpful and directed us to the pianos that were in line with our interests. Chris was very knowledgeable in the technical aspects of the digital pianos. We did not feel pressured and all of the staff was very patient while we took our time to consider the options. They had a large selection and wide variety of acoustic, digital, and hybrid pianos. We would very highly recommend Classic Pianos. read more

I've been working with Classic Pianos over the past couple months to get new pianos for the school that I teach at. The service has been exceptional and the instruments are a dream to play. Bob Baker has been spectacular to work with. He certainly goes over and beyond when it comes to customer service! If you're looking for a good place to get a new piano, I would definitely recommend checking out Classic Pianos. read more

I love my baby grand piano. Thanks for finding a perfect piano for me!!

I was thrilled that our salesman took so much time to show me all the new technology associated with the Clavinova CSP170. I had a 30 year old Clavinova that definitely didn't have anything close to its capabilities. Once I decided on the piano I wanted, I found out the store was sold out, so they went above and beyond and had my piano shipped to Denver from Portland. The delivery was super prompt and the whole process was quite smooth! read more

What a great local business! We purchased an upright piano and were given honest information, treated as though we were spending far more money, and not pushed into something beyond our comfort zone. I have already recommended Classic Pianos to our friends read more

We feel the we got a good value for what we were looking for. I helped to know our ear and skill level to assist the knowledgeable staff find the right piano. There is a wide selection from studio verticals for beginners and students to high-end concert grand pianos. I perform in a chorus with professional orchestras, and have a good ear for quality music. I am a beginning piano student, and my wife is more advanced. We have become accustomed to the sound of a baby grand and the resonant acoustics at our main residence. We have limited space in our second home so an upright suited our space. We spent an hour or so with Don West going over the options, listening to the quality of the sound and appearance of many pianos. Working around the usual sales approach for upsetting and name-dropping of well-known brands, we remained focussed on our needs and came up with a beautiful upright Schimmel with beautiful sound and appearance. We appreciated having staff who understood music, and worked patiently to our observations and sensitivities without the hard-sell I have heard of. I recommend going in knowing what you need, and your price range. We got an excellent used piano. The location on S. Broadway is easy to find than most other businesses in this light-industrial area. I had questions in passing for other staff who were not in on the sales commission and they answered courteously and showed a general love of music. I enjoyed toggling the high-end concert grands. Among their used pianos I saw none of the old honky-tonk pianos that rode across the Great Plains on a covered wagon then got shot a couple times. This felt a bit like buying an automobile without the flip-flam. They let you open the hood, kick the wheels, take it for a test drive without hovering or hectoring. The delivery to our. mountain home went smoothy, working around unique access problems and sensitivity to damage to th piano or our house. Highly recommended! read more

My magnificent husband purchased a BABY GRAND PIANO for me as a SURPRISE gift for our 25th Anniversary! Bob Baker is incredibly knowledgeable, he played different pianos over the phone so hubby could hear their unique sound (because we live 3-1/2 hours from Denver). Bob asked helpful questions about experience, budget, placement, etc. to aide in the decision-making process. I don't know how long it took for my husband to decide; I do know he spoke with other dealers, but Bob & Amy provided my husband with the information he needed to feel comfortable with making such a BIG decision. Classic Pianos arranged to have the piano delivered (from Denver to Steamboat!) while I was in town for a couple hours ~ that's some excellent & stealthy planning!! Imagine my surprise when I got home and found this beautiful Yamaha black lacquer BABY GRAND PIANO in my living room! I could hardly believe my eyes (and my ears!), it's definitely a dream come true! P.S. They also set us up with a wonderful local piano tuner and reminded hubby to add the piano to our homeowner's insurance policy. Good thinking! We highly recommend Classic Pianos in Denver! read more

Classic pianos was a great in helping us find the right piano for our family. After spending two hours working with my husband, the salesperson was still patient and understanding to make sure we got the right fit for our family. Our Yamaha hybrid is awesome--looks beautiful and sounds great! read more

We really enjoyed our experience at Classic Pianos. We were allowed to explore on our own and our sales person was extremely helpful when we were deciding between two different pianos. We will definitely return to classic piano should we choose to up grade! read more

Beautiful store, great service and advise. I told them what I was interested in and they listened and showed me all my options. Straightforward and clear, no pressure. Got to play with headphones on. It was easy for me to make a decision and feel that it was the best one! Highly recommend coming here! read more

Classic Pianos - Love the spot for my new/used weighted keyboard - Piano Services Near Me - Denver, Colorado

Great instruments! This is the place you want to go to buy a real instrument. These are not toys, they are quality and performance instruments. I recommend going in person for all matters, buying a serious instrument is something that really requires the in person experience. read more

Had a good buying experience with Bob Baker. Had an appointment to meet with a sales associate during a sale, so was given undivided attention. He was very knowledgeable and was able to help me navigate options in my price range. Delivery was quick and uneventful. Reasonably priced compared to other options I evaluated; but should be disclosed that I got the piano during the CU sale so it was a significant reduction from the list price. Would recommend this store if you are looking for a very nice piano as it has lots of great options and price ranges. Go when you have a dedicated time to spend with a sales person. Appreciate the free tune that came with the piano and the coupon for accessories. Also, got follow up contact to make sure all was going okay and if I had any questions. read more

We had a positive experience purchasing a new piano from Classic Pianos. They were willing to go the extra mile during our evaluation phase and they have continued to provide support after purchase. They seem to have a nice size team of sales and support staff, good processes and management. read more

Had a pretty good experience with Bob and the rest of the team at Classic Pianos. We look forward to playing our new piano and future support from Classic Pianos. read more

Great experience purchasing our hybrid piano here. They have a large selection of options, and helped me find the right piano for my needs. Receptionist was great, and I was happy with the piano moving company they hired to deliver the piano. Loved that within a few years I can trade-in my hybrid piano for another piano at full-value. because they have such a selection, that really made me feel confident in the purchase. Overall, happy with my experience. read more

Overall, we had a great experience. We bought a newer digital piano, so the delivery guy didn't know much about it and had some trouble turning it on and finding the volume control. We mainly worked with Corey, and he was great at responding and helping us. We look forward to working with Classic pianos in the future. read more

We had an excellent experience here purchasing our first piano. After 15 months of playing on a borrowed keyboard we knew our boys were needing a better instrument. Don listened to all our comments about our wants and needs, showed us our options, gave us great feedback on the good and bad of all the options, and gave us time to discuss as a family. We could not have asked for better service! I know I can call him at any time if we have a question or issue. We ended up with a new Yamaha P22 - a quality, mid-range piano sturdy enough to hold up to boys and beautiful enough for my living room. Plus it's not something they will soon outgrow as they continue to improve, but not more than we needed. So thankful we came here to shop!! read more

We bought a Yamaha baby grand, kind of on a whim, and the salespeople were very helpful. We comparison shopped after we purchase the piano and the price was reasonable. We've always wanted a piano and it plays beautifully, and we are grateful for our purchase. read more

Attend the CU sale of gently used pianos and got a great deal and a lot of education from Don on the pros and cons of brand and styles of piano. The purchase and delivery was easy and timely. read more

Was thinking of trading my large grand piano for 2 smaller ones. After much consideration it seemed to make more sense to just buy one piano and keep the one I had. Really appreciated the honesty and assistance I was given throughout the process. This was definitely not a high pressure, buy now experience. Would definitely recommend! read more

Even though we bought an entry-level baby grand player piano, we were treated as if we were buying the most expensive piano in the store. Furthermore, the salesman recommended a piano that was less expensive than the one we were considering! There was no pressure to purchase and it was a relaxed and friendly atmosphere. Before coming to this store in person, I had called them to ask about the cost of installing a player system in a piano I was considering purchasing privately. They volunteered to look up the serial number of the piano and tell me its approximate value. That impressed me as well as they told me that their main goal was to make sure that I got a quality piano at a good price. You won't go wrong here. read more

We were ready to upgrade to a digital piano but had no idea where to begin. Don led us in the right direction with information, his own preference, but wasn't pushy and never made us feel like we would lose out if we didn't buy right then. We had time, weren't rushed, and got a great piano that will last for our family. And it's gorgeous in our home! Great delivery service, smooth operations and follow through service at Classic Pianos. read more

We had such a wonderful experience at Classic Pianos. We had a older piano that we got for free and it was great for our kids and occasional use. When we were ready to make a purchase, significant in price, we planned on going around to a couple of shops. Classic Pianos was the first store we went to and the only one we needed. The employees are very nice and knowledgeable the prices were very competitive and actually much more reasonable that we expected for a beautiful Yamaha. Our purchase came with some significant perks including, delivery, free lessons and free tuning! I would gladly give them 5 stars and one day hope to be back for a baby grande. read more

Our girls were recently part of a piano festival held at Classic Pianos. While we were there, we walked around the showroom perusing their selection of pianos. We had been talking about getting a baby grand for over a year; just hadn't found the right one. Alex was very knowledgable and helped us decide on the best piano for our family. It had quite a few dings, but Mark did a fabulous job of fixing it so they were hardly noticeable! Thanks to Amy and Don too for their help in the transaction! We are very satisfied and thankful for our beautiful Baldwin! read more

We love our piano! When we went to classic pianos to look around, we were helped by a very friendly and not pushy gentlemen. He did not seem concerned with promoting anything and did not pressure my wife or me at all. We were very happy with the sales experience at Classic Pianos. We set a delivery date for 7 days later as the piano we chose needed some work done. We received a call a few days later asking if we could push the delivery back an extra week. I asked to cancel the order and was told they would call me back. I did not receive a call back after a few days, so I called and asked to speak to Don. Don told me he didn't know what the issue was, but the piano would be delivered on time. The piano is great (we bought it 2 months ago). The only reason for 4 stars is the run around between purchase and delivery. read more

I attended a private sale at Valor HS and Brian assisted me in making my decision. Brian is a kind and knowledgeable salesperson and patiently showed me all the pianos for sale. He helped me narrow it down to the perfect baby grand. I'm in love with my new piano. Amy delivered a smooth transaction process and top-notch service. Delivery was easy to arrange and setup took less than 15 minutes. The entire experience was positive from beginning to end. I highly recommend Classic Pianos. This is one of the best purchases I've made! read more

Terrible terrible customer service. These guys are more interested in pushing their stock out the door than listening to and meeting their customers' needs. I was "helped" by a man who told me I had no idea what I was talking about and did all but call me an idiot to my face. Not a way to keep people in the store OR get their money. read more

Had a positive experience buying a piano here. They have a great selection and friendly staff, and sometimes friendly puppies.

We sold our used piano to this company. They were personable, professional, and gave a very fair price. The moving company arrived on time and were a pleasure to deal with! read more

Our family had been looking for a while for a Baldwin M Artist Grand and happened to find a 1998 in excellent condition at Classic Pianos. We drove to the store so my children could all try it out. I appreciated that Don, the salesman we worked with, gave us ample time and space to play and discuss matters privately, and put absolutely no pressure on us. He was wonderful in answering all of our questions regarding the history of the piano. The piano had a few scratches on the front plate from fingernails. However, Bob assured me they would all be buffed out before delivery. The piano arrived just a few days later (by very professional movers third party movers) and the piano looked absolutely beautiful! My children are absolutely thrilled to play everyday for hours on their Baldwin. Thanks so much Classic Pianos for your great customer service with everything! read more

Great experience. I stopped in looking for a piano for my wife's birthday, and Bob Baker helped me. He is extremely knowledgeable and was very informative (he was also patient with me - I knew very little about pianos). Bob didn't pressure me at all. I ended up purchasing a used Steinway upright. While it wasn't a screaming deal, I think I paid a fair price. The showroom is very spacious and beautiful. I highly recommend Classic Pianos. read more

We recently purchased a Yamaha piano from Classic Pianos. The staff was friendly and knowledgeable and professional. I highly recommend it. read more